Celebration of 18th Birthday. Had 20% off game and drinks ordered online. Unfortunately we wanted food and because didn't book it online, was charged full price, which was a disappointment. Food wa... Se mer
Företaget har svarat
Plats
Byt platsUnit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY Chester, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just one problem this time. On arrival we were told to use alley no 3. We had our grandsons with us and they use the optional side barriers for their bowling. It wasn't until the 3rd bowl for the boys... Se mer
Företaget har svarat
Great atmosphere, the kids absolutely loved it and, with special offers, wasn't too out of our price range!! Friendly staff, clean, OK prices on drinks. Great experience!!
Företaget har svarat
We had a great family day out bowling and there Is plenty to do however the game kept stopping as there were too many balls on each stand apparently. I feel it isn't our job to be arranging the balls... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tenpin Chester is easy reach from Chester city centre, Wrexham, Hawarden and across North Wales and Cheshire. With modern bowling lanes and lane lighting, we’re a great shout for families, groups and anyone after a fun night out in the North West. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chester, sorted.
Kontaktuppgifter
Unit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY, Chester, Storbritannien
- 0333 034 6100
4,4
Utmärkt
121 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Tenpin - Chester
Hello James,
Thank you for taking the time to rate Tenpin Chester 5 stars. We're so pleased to hear that you enjoyed our clean facilities, delicious food and drinks, and especially our Thursday deal. We look forward to welcoming you back again soon! All the best ~ Laura
Expensive for what you get
Clean place but very busy. Staff couldn’t cope with the amount of people there. Toilets were a bit filthy given the amount of people inside. Over priced for what we got. Easy to use screen on the lane.
Needs more staff
30 augusti 2026
Well organised
Well organised, lovely helpful staff, clean and tidy. Easy to book online
20 augusti 2026
Svar från Tenpin - Chester
Hi Ann
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our venue well-organized, our staff helpful, and the booking process easy. We hope to welcome you back again very soon! Best wishes - Clare
Svar från Tenpin - Chester
Hi Lisa
Thank you for your wonderful 5-star review! We are so pleased to hear you had a great time and enjoyed the friendly staff and all the activities. Best wishes - Clare
Svar från Tenpin - Chester
Hi Lesley, thank you for your wonderful 5-star review of Tenpin Chester! We are so pleased to hear that your grandchildren had a great time and we hope to see you all again soon! Best wishes - Mel
Nice afternoon with the grandkids
Nice clean busy venue helpful staff our kids had a great time
20 augusti 2026
Svar från Tenpin - Chester
Hi Philip, thank you for leaving a 5* review of Tenpin Chester! We're so glad to hear that you found the venue nice and clean, found our staff so helpful, and that the grandchildren had such a fabulous time. See you again soon! Best wishes-Leila
Excellent customer service
Excellent customer service, clean facilities and friendly vibe
14 augusti 2026
Svar från Tenpin - Chester
Hi Jo,
Thank you for your lovely 5* review at Tenpin Chester! We are delighted to hear that you've had such a fantastic time whilst on your recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team. We hope to welcome you back again very soon! Best wishes- Steph
Great atmosphere
Great atmosphere, the kids absolutely loved it and, with special offers, wasn't too out of our price range!! Friendly staff, clean, OK prices on drinks. Great experience!!
20 augusti 2026
Svar från Tenpin - Chester
Hi there, thank you for leaving a 5* review of Tenpin Chester! We're pleased to hear that your overall experience was a positive one including the fact that you enjoyed the atmosphere, our special offers, and that our staff were so friendly. We also appreciate the feedback about the drinks pricing and we will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
Enjoyable Hour
Provided shoes & socks. Enjoyed by all and the offer of x4 and pizza very good
20 augusti 2026
Svar från Tenpin - Chester
Hi Kath, thank you for the wonderful 5* review of Tenpin Chester! We're so happy to hear everyone enjoyed their visit and you got to take advantage of our Bowl & Pizza deal and we hope to welcome you back again soon! Best wishes - Mel
Svar från Tenpin - Chester
Hi there, thank you for your 5* review of Tenpin Chester! It's lovely to hear that you had such a great time on your recent visit and found the staff especially friendly and the environment clean. We can't wait to welcome you back again shortly! Best wishes-Leila
Svar från Tenpin - Chester
Hello there, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you and your friends enjoyed the visit to our Tenpin in Chester. We are pleased you all enjoyed our Karaoke activity! We do hope to see you all again soon. Many Thanks - Kimberley
Svar från Tenpin - Chester
Hello Bruce,
Thank you for taking the time to rate Tenpin Chester 4 stars. We are so pleased to hear you experienced good service and found everything well-organized. We hope to welcome you back again soon for another great experience. All the best ~ Laura
Brilliant day last Friday
Brilliant day last Friday, booked on an offer with food and bowling. Served drinks during the bowling, easy to order and great service from the lad who served the food and drink. Highly Recommended.
6 augusti 2026
Svar från Tenpin - Chester
Hi there, thank you for leaving a 5* review of Tenpin Chester! We're so glad to hear how much you enjoyed our bowling and food package and that our customer service levels were top-notch. We look forward to welcoming you back again soon! Best wishes-Leila
Svar från Tenpin - Chester
Hi Matt
Thank you for your fantastic 5-star review! We are so pleased to hear that you enjoyed your visit and found our team friendly, our service fast, and our venue clean and well-maintained. We appreciate your kind words! Best wishes - Clare
Lovely place and food was hot and…
Lovely place and food was hot and tasty. Staff really friendly
28 juli 2026
Svar från Tenpin - Chester
Hi Vic, thank you so much for this awesome 4* review of Tenpin Chester! We are glad to hear that you liked the food and found the staff to be friendly! We will be sure to pass your kind comments on and we can't wait to welcome you back soon. Best wishes, Jade
Svar från Tenpin - Chester
Hi Roxanne, thank you for the wonderful 5* review for Tenpin Chester! We're thrilled to hear that you had a fantastic day and we look forward to seeing you again soon! Best wishes - Adelaide
Easy to check in for bowling friendly…
Easy to check in for bowling friendly staff happy to help wen needed the only tenpin i will go to :)
22 juli 2026
Svar från Tenpin - Chester
Hello Dawn,
Thank you for taking the time to rate Tenpin Chester 5 stars. We're so pleased to hear you had such a positive experience with us and found our team friendly and helpful. We look forward to welcoming you back again soon! All the best ~ Laura
Staff were great
Staff were great, really took time and effort to make the party special. Food wasn’t great so this could be better.
22 juli 2026
Svar från Tenpin - Chester
Hi Abby, thank you for leaving a 4* review of Tenpin Chester! We are so pleased you enjoyed your visit for the party. Please note that we take on board all of the feedback given which we will be sure to pass on to the team for future improvements! We really hope you will visit us again soon and we look forward to welcoming you back! Best wishes, Jade
Svar från Tenpin - Chester
Hi Richard, what an excellent 5* review of Tenpin Chester! We are thrilled you had a great first visit and found the service fast and efficient! We hope this means you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.