Arrived in plenty of time. Another party was directed to our lane at the same time. This was dealt with expediently and professionally. We took advantage of the half price lanes and drinks. Hope... Se mer
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Plats
Byt platsParc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX Cardiff, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The environment is incredible. I've seen the change from before and after renovation, and whilst I love the nostalgia of the old, the new is SO much more inclusive to all ages. The kareoke rooms are a... Se mer
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Lane was ready which was great. Glasses and food everywhere, I had too clean it all before bowling. Ordered drinks they didn't arrive. Not enough small bowling balls for the amount of childre... Se mer
The site has many amenities, so anyone with an ounce of common sense knows that they are going to spend money, especially when there are so many things to do and so many machines. We had a good time.... Se mer
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Företagsinformation
Skrivet av företaget
Tenpin Cardiff is at Parc Nantgarw Retail Park, just outside Cardiff city centre and easy reach from Caerphilly, Pontypridd, Llantrisant and across South Wales — free parking, easy access, no excuses. With 24 bowling lanes and lane lighting effects, there’s plenty of room for family days, birthday groups and big nights out in South Wales. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, Houdini’s Escape Rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling near Cardiff, sorted.
Kontaktuppgifter
Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX, Cardiff, Storbritannien
- 0333 034 6100
4,1
Bra
234 omdömen
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We went with SEN learners from college
We went with SEN learners from college. Staff were great and gave us lanes that were wheelchair accessible.
26 mars 2026
Svar från Tenpin - Cardiff
Hi Angharad
We're glad you enjoyed your experience and that our staff were helpful in providing accessible lanes for your SEN learners from college. Thank you for your positive feedback! Best wishes - Clare
The soft play is great
The soft play is great, however, the venue was extremely cold and not an enjoyable experience for the adults seated.
29 mars 2026
Svar från Tenpin - Cardiff
Hi Marcelle
We appreciate your feedback on the soft play area. We're sorry the temperature impacted your experience. We will look into this to ensure a more comfortable environment. Best wishes - Clare
Lane service was quick and reliable
Lane service was quick and reliable. Drinks and bowling were a good price on a Tuesday. It was clean and tidy.
1 april 2026
Svar från Tenpin - Cardiff
Hello, thank you very much for the excellent 5* review of Tenpin Cardiff! We are so pleased you found our venue clean a tidy and received a quick and reliable service to your lane! We do hope this means you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Great fun and easy to book online and…
Great fun and easy to book online and shown to our lane immediately. The only negative was the food. It came immediately as were started to bowl. I'm not sure but perhaps I should have asked the guy at reception to have delayed yhr food until we’d finished our two games.
1 april 2026
Svar från Tenpin - Cardiff
Hi Richard, thank you very much for taking the time to leave such a lovely 5* review! We are so pleased you had a great time and we take on board all feedback which we will be certain to pass on. In the meantime, we hope to welcome you back again soon for some more bowling fun! Best wishes - Mel
Svar från Tenpin - Cardiff
Hi Shann,
Thank you for your amazing 5* review at Tenpin Cardiff! It's great to see you've had such a great time whilst on your recent visit to us. We are delighted you found the staff so friendly and helpful and we look forward to welcoming you to the venue again very soon! Best wishes- Steph
It was fun and i like how each person…
It was fun and i like how each person could take a photo to show what it was their turn. need more sauces though provide with food.
25 mars 2026
Svar från Tenpin - Cardiff
Hi Rhiannon, thank you for leaving Tenpin Cardiff a great 4* rating. We are really pleased to hear you had a fun time with us recently, especially taking a photo for your turn! We appreciate the feedback regarding the sauces though and will ensure this is passed on. We hope to welcome you back again soon! Best wishes - Kaylee
Lovely great day
25 mars 2026
Svar från Tenpin - Cardiff
Hi Lisa
Thanks for taking to time to leave a fabulous 5* review. We are glad you enjoyed your day and hope to see you soon. Best wishes - Clare
Booked in early and effortlessly…
We were booked in early which suited our plans and was super friendly and fast. Seamless.
25 mars 2026
Svar från Tenpin - Cardiff
Hello Simon, Thank you for sharing your comments with us. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Cardiff. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Not enough to fill 2 hours
I feel the children were bored after an hour of bowling. We ended up trying to stretch it out and then as soon as they had had the food I had to pay for the full party to go into the softplay. The balloon puppetry was a nice idea to break it up but maybe some other little things like this to fill the time a little would improve the experience all round.
25 mars 2026
Svar från Tenpin - Cardiff
Hi Sophie, thank you for taking the time to leave Tenpin Cardiff a rating and review! We appreciate your feedback and we're sorry to hear that the children were bored. We'll ensure your feedback is shared with the relevant teams to improve our services in the future. We hope to see you all again soon! Best wishes - Rosie
Losts of fun stuff available
Losts of fun stuff available. Girls loved the creepy carnival escape room and the karaoke room.
25 mars 2026
Svar från Tenpin - Cardiff
Hi Gareth
We're glad you enjoyed your experience! It's great to hear the girls loved the escape room and karaoke. Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Absolutely a fabulous night really…
Absolutely a fabulous night really appreciate the discount offer you had on line it made our evening much more affordable
25 mars 2026
Svar från Tenpin - Cardiff
Hi Joanne
We're happy to hear you had a fabulous night and appreciate that our online discount made your evening more affordable. Thank you for your positive feedback! Best wishes - Clare
We thought the prices of food was…
We thought the prices of food was reasonable but then when it come the large chips definitely was not large would feed one person and we are family of 6 , pizzas was really thin food was nice but for the prices we expected more , over all it is great place Togo wish they had few more game machines and bowling is really expensive aswell really loved that they’ve added soft play area which my younger two enjoyed
21 mars 2026
Svar från Tenpin - Cardiff
Hi Chelsea
We appreciate you sharing your experience. We'll review the chip portions and pizza sizes relative to pricing. We're glad your children enjoyed the soft play area. We'll also consider adding more games and re-evaluating bowling costs. Best wishes - Clare
Great place for a birthday party
Great place for a birthday party - unlimited squash, yummy pizza, balloon making and a goodie bag for the birthday child. Staff were very helpful at the nantgarw venue.
21 mars 2026
Svar från Tenpin - Cardiff
Hi Lisa, thank you for the brilliant 5* rating for Tenpin Cardiff. We're delighted to hear that you enjoyed the birthday party celebration and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Lack of seats by the soft play didn't…
Lack of seats by the soft play didn't help things but on the whole couldn't fault the experience. Live Premier League football too!
15 mars 2026
Svar från Tenpin - Cardiff
Hi Ryland
We appreciate your feedback and are glad you enjoyed the experience overall! We'll look into the seating near the soft play area to improve things for future visits. Best wishes - Clare
Over half hour wait to get on our pre…
Over half hour wait to get on our pre booked lane. Staff standing around doing nothing but chatting. Will not be going here again.
14 mars 2026
Svar från Tenpin - Cardiff
Hello, thank you for taking the time to leave a review of Tenpin Cardiff! We are very sorry to hear of the wait for your lane to be ready! We pride ourselves on customer service and so we are really sorry to hear that this was not the case! Please be assured all feedback will be passed to the team for future improvements and we do hope you will still consider visiting us again in the future! Best wishes - Mel
Dislike the cleanliness of the lanes
Dislike the cleanliness of the lanes
Dislike the fact we had to wait 35 minutes for our lane yet it says online to turn up 15minutes prior to your booking time? And then our lane wasn’t ready and when we got to it it was stinking.
Took way too long to bring our drinks order to the lane I appreciate it was busy it was a Saturday but I’ve used the lanes a few times now and it’s always been the same. Last time our game had ended and our drinks and bowl of chips hadn’t come so had to tell the check in desk and then waited another 25 minutes and it still didn’t arrive so we just left.
Great place but service is extremely slow.
7 mars 2026
Svar från Tenpin - Cardiff
Hi Caitlin, thank you for your review. We're sorry to hear about the cleanliness and the wait for your lane and drinks. We understand your frustration with the delays and the condition of the lane. We'll share your feedback with our team to improve our services in the future. Please feel free to send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Cardiff' if you'd like to discuss this further with the team. We hope to welcome you back again soon! Best wishes - Rosie
Lanes were dirty
Lanes were dirty , Toilets were dirty , Team serving were missable, The female team member especially on soft play was not interested in children’s wellbeing, Children were crying , Parents should be told to be more attentive while children were playing , My niece was fine but felt very uncomfortable letting her in soft play
7 mars 2026
Svar från Tenpin - Cardiff
Hello Natasha, thank you for taking the time to leave a review of Tenpin Cardiff! We are sorry to hear that your recent visit was not as enjoyable as we would have liked and we appreciate you making us aware of your concerns. We do hope you will still consider visiting us in the future and in the meantime, we will be certain to pass all of your feedback on for future improvements! Best wishes - Mel
Great value for money
Recent renovations are great and there was a lovely atmosphere there. Easy check-in and booking and great value for money. We had a family of 9 of us and all had a fab time.
7 mars 2026
Svar från Tenpin - Cardiff
HI Keel, thank you for taking to the time to leave a lovely 5* review of Tenpin Cardiff! We're so happy to hear you enjoyed our new look and the atmosphere and it's also great to know that check-in and booking were easy ! We do hope this means you will visit us again soon and we can't wait to welcome you back ! Best wishes - Mel
Great family great family fun fun
Great family fun
Friendly staff
Booked on line - easy
27 februari 2026
Svar från Tenpin - Cardiff
Hi Helen, thank you for the 5* review for Tenpin Cardiff! We're so pleased to hear that you had a fun visit with your family and that you found it easy to book online. We look forward to seeing you again soon! Best wishes - Adelaide
When I took my grandchildren to Tenpin
When I took my grandchildren to Tenpin, they thoroughly had a wonderful time, I have no criticism with the amenities, but however, I myself, 68 year old woman, went to join my grandchildren while they played their game and between there being a lot of people and the lighting, I didn't realise that there was a step down into the bowling area and fell badly, I hurt my foot and knee and was quite shaken up, luckily, x rays showed that I hadn't fractured anything, but was badly bruised and my knee was swollen, I am still in a lot of pain now and this has made my arthritis a lot more painful. I feel that there should be at least signs warning people to mind the step.
20 februari 2026
Svar från Tenpin - Cardiff
Hi Carol, thank you for taking the time to leave a review of Tenpin Cardiff. We are pleased to hear that the grandchildren had a lovely time during your recent visit. Your feedback is important to us and if you would like to discuss this incident further, please do contact us at customer.feedback@tenpin.co.uk, please include as much detail as possible. We are sorry that these issues happen during your visit and we do hope that we can welcome you back again for a better experience.
Take care,
Kirsty
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