Banner for Tenpin - Camberley

Tenpin - Camberley Omdömen 

141
TrustScore 4 av 5

4,0

No 8 The Atrium, Park Street, Camberley, GU15 3GP Camberley, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

It was great fun and we really enjoyed the experience. The food was delicious and the customer service was excellent. Everything was great overall, although it was extremely hot inside, which made the... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping h... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

We had a nice time. But its really expensive and doesn't take long to have a game. Nearly £50 for me and my daughter for 2 games. It's not something u could afford to do often. Location is good. Staff... Se mer

Företaget har svarat


Företagsinformation

  1. Bowlinghall
  2. Bar
  3. Escape room-center
  4. Arena för laserspel
  5. Fritidscenter
  6. Spelhall

Skrivet av företaget

Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.


Kontaktuppgifter

  • No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, Storbritannien

  • 0333 034 6100

4,0

Bra

TrustScore 4 av 5

141 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(141)

11 238 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very smooth Happy Laser Birthday Party…

Very smooth Happy Laser Birthday Party for my son .

1 april 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Sabina, thank you for the amazing 5* review for Tenpin Camberley! We're so glad to hear that you had a lovely birthday party celebration for your son, and we hope to welcome you back again soon! Best wishes - Adelaide

Betygsatt 5 av 5 stjärnor

Good day out

Friendly staff
Value for money
Food was ok
Kids thoroughly enjoyed themselves

1 april 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Anne, thank you for the amazing 5* rating for Tenpin Camberley! We're thrilled to hear that you had a good day out with your family and that you enjoyed the value for money and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

Betygsatt 5 av 5 stjärnor

Excellent service easy to book and…

Excellent service easy to book and change booking friendly staff tge kids enjoyed the arcade games after aswell

30 mars 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Shelly, thank you for the excellent 5* rating for Tenpin Camberley! We're delighted to hear that you had a great visit with your family and that you enjoyed the arcades and service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

Betygsatt 5 av 5 stjärnor

We were welcomed and served…

We were welcomed and served immediately, with our booking quickly located and our lane ready for us. The pizza we added to our booking arrived promptly and tasted fantastic

1 april 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Heyley, thank you for leaving Tenpin Camberley a lovely 5* rating and review! We're happy to hear that you were welcomed and served so quickly! It's great that your booking was ready and that you enjoyed the pizza too. Thanks for your positive feedback! We look forward to welcoming you back again in the future. Best wishes - Rosie

Betygsatt 4 av 5 stjärnor

Great party experience

My son very much enjoyed having his birthday party at the Camberley bowling. The hosts were great balloon modelling(and replacing ones that popped during the party) they also enjoyed the dance games. The food was enjoyed and fine for the 6 year olds but the couple of 9/10 year old siblings found portions were quite small. Overall the had a great time I don’t know if it was where our lanes were but it was incredibly loud which had been an aspect I was unsure if all the children invited would cope with.

22 mars 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi, thank you for taking the time to leave a 4* rating and review of Tenpin Camberley. We're glad your son enjoyed his birthday party, especially the hosts, balloon modelling, and dance games. We appreciate your feedback regarding the food portions for the older children and the noise levels. Your feedback will be passed on to the correct team.
Take care,
Kirsty

Betygsatt 5 av 5 stjärnor

Very good night out

Very good night out

25 mars 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Andy
We're glad you had a very good night out. Thank you for your positive feedback; we appreciate it. Best wishes - Clare

Betygsatt 5 av 5 stjärnor
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Phil, thank you for taking the time to leave Tenpin Camberley an amazing 5 stars! We are thrilled to hear you had a brilliant time and that the team provided excellent service. Hope to see you back soon!
Take care,
Kirsty

Betygsatt 4 av 5 stjärnor

Fun family time

We had a fun time, but one small problem kept occurring. We had the bumpers up for one of our team, but when the bumpers went down, a slight ridge was always there on the right hand side, so balls that would have gone down the side were knocked back in and kept in play.

15 mars 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi there,

Thank you for your lovely 4* review at Tenpin Camberley! We are delighted you had fun whilst on your recent visit to us! However, we are very sorry the game was not up to standards. We will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph

Betygsatt 5 av 5 stjärnor

Excellent atmosphere and friendly…

Excellent atmosphere and friendly helpful staff. Two games for group of 6 was great. Great offer.

24 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi there
We appreciate your 5-star rating! We're happy you enjoyed the atmosphere and found our staff helpful. It's great the group enjoyed the games and offer. Thanks! Best wishes - Clare

Betygsatt 3 av 5 stjärnor

Lack of staff was the main problem

Lack of staff was the main problem. I booked an hours session with a pizza deal.
The staff member who registered us on arrival (I believe was the manageress) did it wrong which meant we didn’t start our hour session until at least 10 minutes later.
My daughter spent most of the time queueing up for drinks at the bar. Only 3young girls trying their hardest to book People in, exchange machine tokens, serve at the bar and handle problems with the machine. More staff needed and organised properly . Especially in the school holidays and weekends,

19 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

We appreciate you taking the time to share your experience. We're sorry to hear about the delayed start and the long queues your daughter experienced. We'll address the staffing and organization issues to improve service, especially during busy periods. Thanks for bringing this to our attention. Many Thanks - Kimberley

Betygsatt 4 av 5 stjärnor

The bowling is fun but expensive

The bowling is fun but expensive. My son and his friend where asked to leave even though they were eating pizza.

28 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

We appreciate your feedback. We're sorry your bowling experience was costly, and your son and his friend were asked to leave while eating. We'll look into it. We do hope to see you again soon for a much more smoother experience. Many Thanks - Kimberley

Betygsatt 2 av 5 stjärnor

Very busy no staff around to help

Very busy no staff around to help , when one of the balls went in wrong lane was difficult to find someone and when I did they said they would send someone over half hour later they came, we pre ordered food which was brought out to us but no where to find mayo, or Cutlery and no staff available to ask, so kinds ruined the whole vibe

22 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hello Kim,
Thank you for taking the time to rate Tenpin Camberley 2 stars. We appreciate you sharing your experience. We're sorry to hear that it was difficult to find assistance and that you had trouble getting condiments and cutlery. We will address these issues with our team to improve our service. We value your feedback. All the best ~ Laura

Betygsatt 1 av 5 stjärnor

Appalling service and experience

We visited last Saturday and had an awful experience. I have already emailed Tenpin (5 days ago) and am yet to hear anything. Am not surprised.
We ordered drinks via the QR code at the table - prior to bowling. We waited half an hour - no drinks. We approached the bar who said they would bring the drinks over - no drinks. I went up to the bar, to which I insisted I waited until I received our order. I was met with 'well I have to serve this queue of people first'. It was an absolute joke.
I tried finding the 'Manager' who was utterly useless. I explained that we were also having problems with our bowling lane, with bumpers and the camera. I was simply told they were short staffed and they would send someone over; guess what? No one arrived.
To top it all off they had problems with a certain clientele, who were going round intimidating others in large groups. Neither staff or security did nothing about this. The overall experience was appalling, service dreadful and we had a very disappointed child. Would not recommend.
The place needs a lot of changes for this to feel worth the money.

21 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hello HG,
Thank you for taking the time to rate Tenpin Camberley 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the issues with your order, the lane, and the behavior of other guests. We're also sorry you haven't received a reply to your email. Please send it again to customer.feedback@tenpin.co.uk with 'Review' in the subject line, so we can look into this. All the best ~ Laura

Betygsatt 5 av 5 stjärnor

Always have a great time bowling with…

Always have a great time bowling with the family. Real improvement since the revamp

27 januari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Tracy, thank you for the 5* rating of Tenpin Camberley. We are delighted to hear that you had a great time spent with family. Hope to see you back again soon.
Take care,
Kirsty

Betygsatt 5 av 5 stjärnor

Very clean and tidy staff very polite…

Very clean and tidy staff very polite excellent service
Had a lovely time with the grandchildren

19 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hello, thank you so much for the brilliant 5* review of Tenpin Camberley! We are so pleased you had such a lovely time with your grandchildren and we hope to see you all again soon! Best wishes - Mel

Betygsatt 3 av 5 stjärnor

We booked for 11am but had to wait 30…

We booked for 11am but had to wait 30 mins for the lane to become avilable, the staff were not very empathic , just said it was busy and could do nothing about it so had to hang around the arcade, which meant we had tickets to cash in. It was only enough for sweets and the children wanted chalk lollies which we were told they had run out of and the full tab was just for show, we had something else but when we came for drinks 10 mins later they had a whole bag on the side! How do you explain that to children that they only ran out when we wanted them!

18 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hello Customer,
Thank you for taking the time to rate Tenpin Camberely 3 stars. We appreciate you sharing your experience. We're sorry your lane wasn't ready at the scheduled time and about the issues with the chalk lollies. We will address this internally to ensure a better experience for our guests in the future. We hope that you visit again soon and the your next visit is a 5 star experience. All the best ~ Laura

Betygsatt 5 av 5 stjärnor

It was a great place to take the…

It was a great place to take the grandchildren, lots for them to do. They enjoyed the bowling and burger and chips and slush puppy. Quite expensive and busy but it was school holidays. Played pool and went on the amusement part too, they had a great time.

16 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Sally, thank you for taking the time to review Tenpin Camberley! We're so glad to hear that you had a lovely visit with your family and that you enjoyed the fun activities, food and drinks. We look forward to seeing you again soon! Best wishes - Adelaide

Betygsatt 2 av 5 stjärnor

Disappointed

Booked for 7pm and when we arrived we were told it's booked for 7.30. Shower the girl my email confirmation, but had to wait
Had to push back our dinner reservation, which was luckily ok
Went to the lane and it wasn't ready for us to play, had to go to the desk and ask what's happening
Overall a bit disappointed

7 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Laura, thank you for leaving feedback for Tenpin Camberley. We are sorry to hear you were unable to bowl at your original time and that you had issues with this. We would like to look into this further for you, so please send us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Camberley'. Please include any other information not already here. Once again, we are very sorry that you didn't have a great time with us and we hope you'll consider visiting us again in the future. Best wishes - Kaylee

Betygsatt 4 av 5 stjärnor

Good for events but service could get better

One of the good bowling alleys around, only wish they brought the food orders earlier than later. For our birthday, we were not given wooden cutlery but saw another party got it, turned out we had to ask the right person. The food is always served hot, wings and pizza including the chips are always a hit with the kids.

8 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hello, We appreciate your feedback. We're glad the food is always a hit, especially the wings, pizza, and chips. We'll look into the timing of food orders and the cutlery issue to ensure a better experience for everyone. Thanks for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley

Betygsatt 3 av 5 stjärnor

Clean and staff friendly

Clean and staff friendly
Long queues though to check in for bowling and cash in arcade tokens

1 februari 2026
Logotyp för Tenpin - Camberley

Svar från Tenpin - Camberley

Hi Charlie, thank you for taking the time to leave a review of Tenpin Camberley. We are sorry to hear that wait times were longer than usual, during your recent visit. Hope to see you again soon for a better experience.
Take care,
Kirsty

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer