Temptation Gifts Omdömen 

912
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have ordered from Temptation Gifts twice in the last week. We were drawn to their lovely quality items, at a lower price point than we have found elsewhere. The products were delivered in perfe... Se mer

Betygsatt 4 av 5 stjärnor

Luckily enough to have a store in Bracknell and I’ve purchased many items from the store. However recently I made an online purchase but sadly what I ordered wasn’t what I received but a completely... Se mer

Betygsatt 5 av 5 stjärnor

Good quality product, well made at a reasonable price. Quick turnaround and delivery. Good service all round.

Betygsatt 5 av 5 stjärnor

Money off voucher on my first shop and speed of delivery. Lovely gifts etc on your website. We saw a range of your gifts in a gift shop in Torquay and looked up your website when we got home to see... Se mer

Företagsinformation

  1. Presentbutik

Skrivet av företaget

Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

912 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,6

Alla omdömen

(912)

61 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

One item is not satisfied

I ordered over 100 pounds worth items. Only one item was not satisfied. The Sarah Miller pen case. The Zip part was dense and not completely closed to the end. The shop send it replacement but still the zip didn't close to the end. I don't know why they just make sure the product is absolutely OK or not. The zip supposed to be close properly. Other staff are no problem at all. So, I will leave 3 stars, I am afraid.

4 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding delivery service

I found a retired jellycat which I desperately wanted, googled for Bailey Sloth and temptation gifts was the first website that showed had him in stock and for a very reasonable price.

An exact time stamp of Stanley the sloths journey;

I purchased him yesterday at 3pm - I paid paid for priority delivery cos I hate waiting. I got the dispatched notification at 5pm and he was delivered at 10.30am today.

He was well packaged and although it doesn’t arrive in the jellycat boxing I really am not fussed cause that would just end up in the recycling.

I’m really impressed with the delivery time and highly recommend for my fellow jellycat fans 🩷

30 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect product at an amazing price

Perfect product at an amazing price! Also arrived so quickly! Ordered on Thursday and arrived Saturday! Thank you for a perfect experience will not hesitate to order again when looking for my next Jellycat

26 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

1000% recommend buying from here Ooky…

1000% recommend buying from here Ooky Bat Jellycat was sold out in all my local Jellycat shops I ordered it from here on Saturday afternoon and it was delivered today (Tuesday) I will definitely be buying from here again. Thanks for the speedy delivery and perfect Jellycat

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service!

I don’t normally leave reviews like this but just want to shout out this little company.
Placed an order on Saturday and it was delivered Monday! Their service is fabulous and their packaging is all recycled! (Bonus points)

If you’re in need of a little gift or some Yankee candles (like me) then defo consider this business!

Well done Temptation Gifts. I’ll be a returning customer! Thank you for your great service!

16 september 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Review update

Further to my one star review on 07.09.24, Temptation Gifts have today organised a refund. I believe they will liaise with Yankee Candles re the inferior quality being sent out.

9 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shoddy candles poor service

I received old, discoloured Yankee Candles with no scent. The turquoise candles were brown! Was told rest of stock was same so admitting they regularly sell out of date, ruined candles. No refund unless they were returned which I couldn't do as no tech facility so was left out of pocket by over £20.

7 september 2024
Omdöme utan inbjudan
Logotyp för Temptation Gifts

Svar från Temptation Gifts

Hi, thank you for your review, we have responded to your email regarding the candles affected , please see your reply for how we have resolved this for you. Kind regards rebecca , customer service

Betygsatt 1 av 5 stjärnor

Shocking management

Ordered some jelly cats for a child birthday party and received a disturbing call from a man called Christian Adam’s “e-commerce director” I was told by a customer service representative after the call . The man seemed aggravated and acted very angry towards me for ordering a few different variants of these jelly cat toys for a child’s birthday party off a few websites.He showed 0 sympathy and came as a threat after shortly putting the phone down . Very poor management from you mr e-commerce director. Customer service told me I went over the allowed limit by purchasing from a second website which they also owned ( how was I meant to know they owned 2 websites) very poor and shocking resolution to the issue of a fault only caused by the company itself and to receive this personal phone call in that manner was just disgraceful . Spend your money elsewhere !!

5 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow not what I expected

I don't normally do reviews but felt the need to big up this great website. Great price and omg wow what quick despatch time. Will definitely use again if in need of a quick gift.

Quick, well packed and secure. Didn't expect it to be despatch that quick and delivered. Very happy son and happy mum x

25 augusti 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

My partner bought me four Jellycats…

My partner bought me four Jellycats from here as a surprise. Unfortunately when they arrived three out of the four were damaged in various ways; one had a scratched eye, another had a black mark on the front, the last one had stuffing coming out of it in various places and was poorly stitched. I was so disappointed. I contacted Temptation Gifts and they were amazing, they sent replacements for the items that were damaged straight away and provided me with a returns label for the damaged items. I received the replacement items the following day. Two of the replacements were perfect but one was rather underfilled compared to the damaged original one and had it’s fin sewn on the wrong way around, it didn’t lay flat pointing backwards, it pointed forwards covering its eye. I contacted temptation gifts and they said they could send another once I’d sent the replacement and the original back. I was concerned I wouldn’t be happy with another replacement, TG agreed to give a partial discount the original item or to return it for a full refund. I accepted a partial discount which they are processing now. Apart from the quality of some of the items, I couldn’t fault TG’s customer service. I was treated kindly and with respect, which I appreciate. My issue was sorted within a few days with replacements sent and received within 24h. Despite the issues I encountered, I would shop here again.

13 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent company

I recently purchased some Jellycats from Temptation Gifts, and I couldn't be more pleased with the experience. Not only were the prices the best I found anywhere, but the items were also dispatched promptly and arrived just a few days after I placed my order. I'm thoroughly impressed with the efficiency and value this company offers.

25 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My new go to for Jellycat!

Fantastic website. Clear, concise and easy to navigate.

The ordering process is very easy, the checkout is simple and the shipping options are multiple to allow you to fit them round your schedule.

Despatch is always very quick.

A great shopping experience from start to finish. Thank you.

10 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So glad to find this shop!

Easy to purchase, there is an awesome discount going on. Delivery on time, to the right place, all good. Very happy with purchase of Jellycat items.

18 juli 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor Packaging

Bought a Jellcat Soother for a new baby gift, and paid 4.99 for 24 tracked. This review is the simple not great packaging sent through the postal system. This soft toy was sent in a very thin plastic envelope and as you guessed was punctured in two places the bag was sized approx 8x5 inches the soft toy must have been squished inside with little thought of the consequences. When opened today it was rather a letdown it was miss shaped the labels were dog-eared and creased quite sad to see only because of the unsuitable packaging. Will not purchase from them again.

18 juni 2024
Omdöme utan inbjudan
Logotyp för Temptation Gifts

Svar från Temptation Gifts

Thank you for your review, i am sorry that you are dissapointed with the packaging of your order.Over the years we have found that this type of packaging has been suitable protection for Jellycat and other plush items, so I’m extremely sorry that the mailing bag was damaged in transit to you.As we pack all our jellycat items securely when shipped and these are soft products they need a bit of plumping to get back to shape . if however the labels have been bent and creased, please do email us at customerservice@temptationgifts.com with a photo and we will of course send a replacement to you.I apologise for any inconvenience caused. kind regards Rebecca@customer service

Betygsatt 5 av 5 stjärnor

Highly recommend!

So very happy I came across this company online. Temptation Gifts are selling the Yankee Candle Scenterpiece cups, which I’ve been looking around for. Delivery was super quick.

17 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cannot Fault Temptation Gifts at all

Cannot Fault Temptation Gifts at all. I’ve made several orders with them for Jelly Cat items and they are well priced and not over charging, communications are great and dispatch & delivery times are fantastic.

7 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sharp practice with online trading

When purchasing 2 china mugs I was unaware that in addition to a delivery charge I was expected to pay 21€ of customs charges from FedEx.( UK-IRELAND) ( This was nearly more than the cost of the mugs) I told them I no longer wanted the mugs but they still appeared on my door step. Fed Ex then hired a collections agency to threaten me . Never never again!!! Buyer beware.
In response Temptation gifts ...you have an email from me saying I no longer wanted the items as I did not want to pay customs charges. However they were left on my door step and not signed for! This was then followed by threatening letters from FedEx ( whom you hired to deliver) you cannot abdicate responsibility from this situation. Again Sharp Practices.

21 december 2023
Omdöme utan inbjudan
Logotyp för Temptation Gifts

Svar från Temptation Gifts

Thank you for your review. As per our email correspondence, all international orders are subject to customs tax and charges, depending on the destination, and unfortunately these are beyond our control. Any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I am sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise. Please see our international delivery page on our website for more information on this. I am sorry to hear that you had a bad experience with FedEx. We are unfortunately unable to stop the parcel from being delivered once it has left our warehouse. Kind regards, customer service

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