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Tedhair Omdömen 

54
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

hair great quality,i usually pick up hair there in Atlanta,sometimes shipped from China,shipping so FAST!! customer service EXCELLENT!!and no matter how big or how small i order,they value it and nev... Se mer

Betygsatt 5 av 5 stjärnor

This seller never disappoints! Delivery was FAST got hair in 3 days literally, hair doesn't tangle or shed and it is TRULY VIRGIN UNPROCESSED hair. Keep up the quality and good service and you will ne... Se mer

Betygsatt 1 av 5 stjärnor

I didn't receive the hair on time. I don't know what was different thus time. If I didn't reach out it would of come later than it did. Very disappointed

Företaget har svarat

Företagsinformation

  1. Butik med hårprodukter
  2. Skönhetsprodukter
  3. Hårförlängningsleverantör

Om Tedhair

Skrivet av företaget

Why Choose TedHair?

17+ Years Expertise: Leading global manufacturer providing top-tier 100% Virgin Hair & HD Lace Wigs directly from our factory to you.

6 US Showrooms: Massive local inventory across the United States supporting salon owners, stylists, and entrepreneurs.

⚡ Local Pickup Service: Order online and pick up at our nearest US showroom within just 2 hours—completely free of shipping costs.

Wholesale Advantage: Flexible custom production, stable large-scale supply, and premium bleaching capabilities (up to #613 & #27).

Free Local Pickup in 2 Hours

Available at all 6 US Hubs.

Order online & pickup locally in 2 hours to save on shipping! Plus, shop with 100% confidence with our risk-free 7-day return & exchange policy.

Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

54 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(54)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Disappointed

I didn't receive the hair on time. I don't know what was different thus time. If I didn't reach out it would of come later than it did. Very disappointed

29 juni 2026
Logotyp för Tedhair

Svar från Tedhair

Dear Friend,

We are so, so sorry for letting you down this time. You’ve supported our business for a long time, and you absolutely deserved a smooth, on-time delivery.

To be fully transparent, we experienced an unexpected issue with our logistics scheduling that week, which was then followed by an accidental shipping delay during transit with the carrier. This caused your package to take much longer than usual, and we are truly sorry for the frustration and inconvenience this caused your business.

Thank you for speaking up and pushing us to do better. We are already optimizing our inner tracking process to make sure we actively monitor every VIP order and prevent this from ever happening again.

Deepest apologies,
The TedHair Team

Betygsatt 5 av 5 stjärnor

24 inch wig unit

The quality of the hair was very nice . The wig unit I purchased very full the 180 density is one of the best I’ve had in a while. I highlighted the hair which took very well very soft. I can’t believe they’ve been here all this time and I never purchased hair from them, but I definitely will be in the future, very pleased in my product. Customer service representative was very knowledgeable and helpful

27 juni 2026
Betygsatt 1 av 5 stjärnor

Customer service is gross

Customer service is gross! They barely want to assist you so I just walked out!

8 juni 2026
Logotyp för Tedhair

Svar från Tedhair

Hi Friend,

We are so, so sorry. Finding out that one of our loyal repeat buyers walked out of our store feeling ignored is an absolute wake-up call for us. You have supported our business for so long, and we completely let you down today.

This is far below the TedHair service standard and we will absolutely not tolerate this behavior. Our management team has already launched a strict internal investigation regarding the staff members on duty. We are enforcing strict retrainings and disciplinary actions immediately to ensure our employees meet the high standards you deserve.

We value your long-term trust more than anything, and we will make this right.

Deepest apologies,
The TedHair Team

Betygsatt 1 av 5 stjärnor

I did not receive my hair filled a…

I did not receive my hair filed a report and never heard anything else about the case

24 maj 2026
Logotyp för Tedhair

Svar från Tedhair

Hi Friend,

We are so sorry for the delay and for the missing order! We take delivery issues very seriously, but we haven't received any prior reports from you in our system.

We want to fix this immediately, so our team will be reaching out to your email and text you shortly.
Please keep an eye on your inbox. If you prefer, you can also email us directly at customservice@tedhair.com with your order number, and we will find out exactly where your package is.

Best regards,
The TedHair Team

Betygsatt 1 av 5 stjärnor

TedHair Raw Vietnam Deep Wave bundles

I received my TedHair Raw Vietnam Deep Wave bundles and I’m really disappointed. After just one wash, the hair started shedding a lot, and there are loose threads all over the weft. The hair is also thin .I wasn’t expecting this quality at all.

12 maj 2026
Logotyp för Tedhair

Svar från Tedhair

Hi Friend,

We are deeply sorry to hear about the shedding issues you’ve experienced with our Raw Vietnam Deep Wave bundles. At TedHair, we stand behind our quality, and this is definitely not the experience we want you to have.

Our customer service team will reach out to you via email shortly to resolve this. To help us investigate this batch with our production team, please kindly have some photos or videos of the hair ready to share with us.

We are committed to making this right. If you’d like to reach us first, feel free to email customservice@tedhair.com.

Best regards,
The TedHair Team

Betygsatt 5 av 5 stjärnor

Convenient

I love how convenient I’m able to walk in and buy a wig. Everyone was helpful knowledgeable and kind. I love that you can order online and it’s ready! I will be coming back immediately.

12 maj 2026
Betygsatt 1 av 5 stjärnor

“Save your money, Unprofessional and Condescending Staff”

I visited Ted’s Hair in Pembroke Pines after seeing their products heavily promoted online, but my experience was extremely disappointing.

The problem was not their policies. Businesses can set whatever policies they want. The problem was the attitude and lack of basic customer service. When my friend and I asked simple questions about pricing and a promotion that was advertised, the staff (one male and one female) became condescending, argumentative, and visibly annoyed.

What made the situation worse was that the moment we tried to clarify or question anything, their tone immediately changed. Instead of answering professionally, we were spoken to in a way that felt dismissive and disrespectful. No customer should feel uncomfortable simply for asking questions before spending their money.

I specifically went there because of the online promotion, expecting a professional experience. Instead, the interaction left a very negative impression.

If you’re considering going because of social media hype, just be aware that the customer service may not match what’s being advertised. Unfortunately, because of how we were treated, I will not be returning.

4 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They will keep your money and not provide hair

I have worked with Ted Hair for yesrs without any prior issues, but my recent experience has been extremely disappointing. I placed an order that was supposed to be shipped directly to my customer, yet the package was never sent. Despite multiple conversations with both Ted Hair and UPS, it has been confirmed that the package was never picked up.

Instead of taking responsibility, Ted Hair continuously blamed UPS, claiming the tracking had not been updated. However, UPS clearly stated they had never received the package. I have repeatedly requested a refund, but instead of resolving the issue, the company has strung me along with false promises that the package would be shipped.

This level of unprofessionalism and lack of accountability is unacceptable. As a long-time customer, I expected better service and reliability. I would not recommend Ted Hair to anyone who values timely deliveries and trustworthy business practices.

3 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not a raw hair. She’d and tangles up

Please do not waist your money. Trust me when I tell you. I was promised raw hair and bought 6 bundles. After I colored the hair. The hair start shedding and tangles up. They don’t send me raw hair. Very disappointed with the quality of the hair. Please buy with different vendor. This is not raw hair at. Tried to clean tact them about the issue not willing to help.

27 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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