Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

It’s not a serious company based on my the purchasing experience. Returns are always at the customer’s expense, even when they’re at fault. Money wasted.

Betygsatt 5 av 5 stjärnor

I ordered the Yunnan Gold, Jasmine Dragon Pearls and Dragon well tea from Teasenz. com. The quality is so much better than what I get from my local store, while the price is similar or sometimes even... Se mer

Betygsatt 5 av 5 stjärnor

Highly recommended. Pricing is extremely good. Product is exceptional. Shipping is prompt even though it's international. I've been a returning customer for years now, and have always brought... Se mer

Betygsatt 1 av 5 stjärnor

Got my order on 10th of february; they sent a first package – that got back to them in 10 days who knows why – then on 24th of february they sent again the package, that got stuck who knows where on... Se mer

3,1

Medel

TrustScore 3 av 5

22 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not serious company

It’s not a serious company based on my the purchasing experience. Returns are always at the customer’s expense, even when they’re at fault. Money wasted.

9 januari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

many unpleasant surprises

last year I ordered tea 3 times, everything was fine, I specially ordered delivery from the Netherlands and not from China, this year I ordered it, but the delivery still took a very long time from China and I had to pay a duty, in the end the tea was one and a half times more expensive , the link to tea was saved in favorites, so I couldn’t confuse the domain, as they told me in support, moreover, when I didn’t want to return the money, they didn’t say that it was impossible and to find out, you need to read many pages of their rules before purchasing, in general -1 client

19 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good quality longjing for low price

They have good quality longjing, you guys must try out, even the lower quality one is good. However one thing i dont like about them they edited my review. I gave a 5 star rating with a comment said I love the tea but i was skeptical if they mix longjing first flush and lower class long jing because i cant seewhere that one goes. They didn't pass my review to show on their homepage. That's not fair the other review was passed where i only complimented them.

20 april 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Une performance !

Vraiment surpris et content des réponses rapides et appropriées. J'ai eu une évaluation d'un produit peu courant, et ce sans avoir à créer de compte ou à justifier de quoi que ce soit ! Une performance !!

20 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Lisa …

We have a set of Ventage Yang Shi Xiong Di Zi Sha Clay Set and wanted an estimation for the price.
Lisa a special thank you for helping us.

2 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great teas and not only

The quality of the teas are great, and also the prices. My order was shipped out after few days. So happy having restocked your teas so the collection in my tea cabinet looks very cool. Also the free products are good, the tea cup looks cute, perfect for those tasty teas. I advise it.

19 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything great

Great teas, great prices. My order was shipped out after two days. So happy having restocked your teas and my tea cabinet looks very satisfying now. Thank you for the free products, the tea cup looks cute. The leaf strainer is not very useful for me now, because I don’t steep the gongfu way, but perhaps I will in the future.

16 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Quality Tea

I ordered the Yunnan Gold, Jasmine Dragon Pearls and Dragon well tea from Teasenz. com. The quality is so much better than what I get from my local store, while the price is similar or sometimes even lower. I am looking forward to your new Spring tea harvest before ordering again. The shipping speed was a little slow about 3 weeks, but still acceptable. I hope you will expand your collection in your EU store soon!

9 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pearl - Jasmine

Pearl- Jasmine: amazing taste!

It is so difficult in Netherlands to find pearl-Jasmine tea, and even more a good one. Teazenz has filled all my expectations.! I bought already several time and i will keep on buying from them. Thanks!

9 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAMS

Got my order on 10th of february; they sent a first package – that got back to them in 10 days who knows why – then on 24th of february they sent again the package, that got stuck who knows where on 4th of march, and then nothing else.
I’ve sent them a few mails about it, one I got answered it was perfectly normal, the other one I’ve never received an answer.
Awful, stay away, I suppose it’s a scam.

29 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

Highly recommended.
Pricing is extremely good.
Product is exceptional.
Shipping is prompt even though it's international.

I've been a returning customer for years now, and have always brought the same high quality white tea. I would not shop anywhere else.

8 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Atrocious customer service

Ordered two tea cups and a pack of silver needle.

Waited forever for the order to arrive, then noticed that they sent me a pack of nail clippers instead of what I ordered.
Customer service first denied it being their fault, then made me take picture after picture, in order for them to get a refund for the nail clippers from the post. They didn’t seem very concerned about sending my order again, claimed they sent it but it got lost, but never gave me a tracking number or anything, so that was probably a lie. And only sent it again after the third time of me asking for it. When it finally arrived, the tea cups weren’t as nice as they seemed on their website and the silver needle was drinkable at best. Would not recommend.

9 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

For quite a long time

For quite a long time, Teasenz has been my go to provider for Chinese tea. The costs are sensible and the minimal effort transportation expense is too incredible.

6 november 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I couldn't imagine how fast I could…

I couldn't imagine how fast I could receive a parcel from China. Teasenz send me a shipping confirmation the next day, and a week later it was delivered. The prices are very reasonable for good tea, so there's really not much reason for me to visit my local tea stores anymore.

3 augusti 2019
Omdöme utan inbjudan

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