Tapcohomedry Omdömen 

157
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very impressed with the work done by Tapco. Mac was punctual friendly and efficient. Removing plaster is a messy job but dust was kept to a minimum by protective measures throughout the area. Thanks... Se mer

Betygsatt 5 av 5 stjärnor

I had a really reassuring experience with Tapco Damp Specialists. I was anxious discovering the damp, but they responded quickly, answered all my questions, explained everything thoroughly, and were v... Se mer

Betygsatt 4 av 5 stjärnor

The teams were polite, helpful, and efficient at all works involved. We had a significant amount of plaster taken off the walls and the team did all they could to keep the dust down, even putting... Se mer

Betygsatt 5 av 5 stjärnor

Thanks to all the Tapco team who worked on Phase 2 of the project here. Their cheerfulness and considerateness made the inevitable upheaval as manageable as it could be, and they were always ready to... Se mer

Företagsinformation

  1. Fastighetsinspektör
  2. också i
  3. Byggfirma
  4. Impregneringsföretag

Skrivet av företaget

For over 50 years Tapco HomeDry has built up an enviable reputation as one of London and the home counties most established and reputable damp proofing, basement waterproofing, condensation control, water damage restoration, dry rot eradication, timber treatment and property maintenance specialists. We have both the experience and man-power to tackle jobs of any size and we are long term members of the Property Care Association (PCA), Trust Mark (Government Endorsed Standards) and certified Iso 9001:2015. Drop us an email or call us and one of our friendly staff would be pleased to answer any questions you may have.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

157 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,6

Alla omdömen

(157)

16 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

A complete scam

A complete scam! We asked Tapco to carry out a full survey on our house, for which they charged us nearly 400 pounds. We paid a despoit to Tapco based on this survey only to find out they had not completed a full survey and had returned to the property and then doubled the price of the quote. Despite not carrying out a full survey on the first visit, they refuse to refund these costs. I hope this review helps other's falling into this trap.

30 augusti 2024
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Good afternoon

We have reviewed your file thoroughly, and our records clearly show that two separate site visits were carried out at your tenanted property. The initial survey was completed as scheduled, but due to certain areas being inaccessible at that time, we arranged a second visit to ensure those areas were properly inspected.

Our instructions were not to discuss any matters with the tenants ( we have these instructions on your notes ) hence we could not ask them to move furniture whilst we were on site . Following each visit, we issued a detailed report outlining our findings, in line with the scope of the service you requested. The price quoted increased as additional damp was found in the newly accessible areas .

We understand that you may have expected all areas to be surveyed during the first visit ; however, access limitations beyond our control necessitated the second appointment. We undertook this second visit at no additional cost to ensure we delivered a complete and thorough service.

Our intention is always to provide the client with the best possible service and we do understand that the cost of remedial damp works can be a shock and unexpected however we cannot control the extent of damp found once furniture is moved.

Given that we fulfilled the agreed scope of work by conducting two surveys and providing two reports, we respectfully do not believe a refund is warranted in this case.

We are sorry that we have not provided you with the solution that you had hoped for on this occasion.

Kind regards

Tapco Homedry

Betygsatt 5 av 5 stjärnor

Extremely efficient, thorough & reliable

I have been super impressed by the outstanding customer services and care throughout the process of working with Tapco to resolve damp issues in our living room. They were quick to respond to my initial request for a survey to be carried out, competitive on quotes for the subsequent works, always arrived on time, were friendly, diligent and thorough in their work and in minimising the impact on me and the rest of the house given I am heavily pregnant and was working from home to allow the team access. I couldn't fault them and would like to personally thank the team involved; Gerrie, Alex, Rachael, Michael, Martin, Brian, Robbie.

5 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Condensation problem in bedroom

Had persistant condensation problem in children's bedroom. Surveyor recommended installing thermal wallpaper on two walls. Booking the work was seemless and the work took three days to complete with negligible noise etc. Tapco are a very easy and professional company to use and are highly recommended by me.

27 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional, friendly and efficient

Tapco recently fixed a nasty damp and dry rot problem in my flat in Wimbledon. Very friendly and professional - they worked hard to get the job done as quickly as possible as I had to put tenants up in alternative accommodation.

13 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality service throughout

From the initial survey through to the final plastering of walls Tapco were excellent helping us with a long overdue damp proofing course of action. Quality of the work delivered by Greg and team was impressive and we'd definitely recommend them to others.

7 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

100% Good Job

Good Afternoon

I wanted to take the time to say thank you to Paul, who came to fit Vents.

He was prompt and turned up on time. He was patient and took the time to explain the job, what was involved and how he would be proceeding.

He was very patient with the Customer and answered all my questions so I felt secure about what was happening in my home.

He problem solved any obstacles so the job could go ahead as some of the areas outside were inaccessible in regards to wiring- but he made it work.

Paul was professional, knew his trade which gave me Customer confidence. He left my home as dust free as possible.

I am thrilled with his work and am really glad Tapco chose him to do the job.

Kind regards,

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Loads of damp in the kitchen

Hi - we are going to install a kitchen but when we pulled out the units discovered damp. We had a survey done by Bryan who liaised with our builder as pipes had to be removed as well as there were pipes all over the place. Communications very good and would recommend Tapco.

We had Pete carry out the work to a high standard who kept us informed on everything he was doing - he was very tidy and cleared up everyday.

Would definitely recommend this company and Pete is a very hard worker who gets things done.

Ann and Eric Gardner

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent service. Work carried out to order. No complaints.

2 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good experience

Very good experience. Used fro a damp issue at a hoe we have just bought. Didn't realise quite how messy the job was, so be prepared for that if you are getting damp work. But team were very responsive and easy to deal with.

28 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tapco : damp proof works well done

Tapco have recently completed damp proofing works to our home. They turned up when they said they would and the team provided a high level of professional service throughout the job - minimising the unavoidable disturbance & doing what looks like a thoroughly good job to me. Would certainly use Tapco again.

31 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy with the work done

After having an issue with damp in a bathroom, Tapco came out and did an initial survey, offered great advice and solutions to fix the problems with cost and customer care in mind. I was kept up to date from the team with what was happening, the work was completed quickly and the team were very polite and tidy with minimal disruption where possible.

The team also gave some great advice on how to prevent future issues, if any come up though I know where I'll be going!

14 februari 2024
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Thank you for your 5 star review James, I will pass positive comments on to everyone involved.

Betygsatt 5 av 5 stjärnor

High quality, considerate and helpful.

We were really impressed with the work Catolin and Alex produced at our property. We had a new damp course done in the living room and hallway. It was a big job but they worked quickly to a high standard. They were very considerate, helpful and communicated well with me and my family.
Thank you and well done!

31 januari 2024
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Thank you very much Alice for your kind comments and 5 star review. This has been passed on to both Catalin and Alex, who also pass on their thanks

Betygsatt 5 av 5 stjärnor

I used Tapco Homedry to treat some damp…

I used Tapco Homedry to treat some damp in my living room and kitchen. From start to finish, the whole team were excellent. The office replied promptly to messages and queries and the surveyor Peter called me back several times to answer my queries. The contractors arrived promptly and they were all polite, friendly and efficient. The floors were protected, dustsheets put up and they tidied up at the end of every day. Catalin is an electrician/plumber/plasterer wrapped into one and worked at great speed and thoroughly.
I would highly recommend them.

7 november 2023
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Thankyou so much for the review Angelika.
We will make sure to pass on the positive feedback to those addressed.
- Tapco Team

Betygsatt 5 av 5 stjärnor

Office Interiors

Tapco worked at one of my clients over a weekend. They did a terrific job, nice and careful, tidy and precise. The price was very important and they came in lowest of three quotes and gave me the confidence to place more work with them next time. Good job, well done.

22 juli 2023
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Thankyou for the positive feedback Geoff, we look forward to working with you in the future.

Betygsatt 5 av 5 stjärnor

Recent basement survey

We recently used Tapco to survey the damp basement of a property we intended to buy. Jason, the surveyor went out of his way to accommodate our time scale, was excellent at community and we found him to be very professional and helpful throughout. His report and information was clear and easy to understand and we would have certainly used them to do the work, had the purchase gone through. The office team were also quick to pick up the telephone and pass on messages .We highly recommend this company and will use them again next time.

6 juli 2023
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Thankyou so much for the positive feedback.

Betygsatt 5 av 5 stjärnor

We recently had some damp works carried…

We recently had some damp works carried out by Tapco and from start to finish they were excellent. from booking in the work to the man carrying out the works, when he left each day he tidied up and left our rooms very clean.

6 september 2023
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Many thanks for your positive reveiw Bob

Betygsatt 1 av 5 stjärnor

Avoid

I’d urge everyone to consider carefully before engaging with this business. The aggressive and confrontational approach of some of their employees is very unpleasant

8 september 2023
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Hi Tim, if you would kindly email info@tapcohomedry.com with who you received aggressive and confrontational aprroach from we will investigate this further. I can only apologise that you were treated in this manner.

Betygsatt 5 av 5 stjärnor

Joseph's Job 10/10

From survey to finish a most professional job. Great care, attention to detail, clean and tidy. Joseph did a great job.

14 juni 2023
Omdöme utan inbjudan
Logotyp för Tapcohomedry

Svar från Tapcohomedry

Many thanks for your positive review Joseph

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