Don't shop here...
Suggest that you not shop here. Bought a jacket in the sale which smelt overtly of must and mould as soon as it came out of the packaging, and then disappointingly I had to pay the return postage. 😐
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Suggest that you not shop here. Bought a jacket in the sale which smelt overtly of must and mould as soon as it came out of the packaging, and then disappointingly I had to pay the return postage. 😐
Purchased an HO Syndicate slalom ski at the start of last season from Tallington.
The ski had a manufacturing fault and snapped clean in half during a ski set last weekend. The ski injured my knee and damaged my binding plate which now needs replacing as well.
I returned to the Pro shop the day after the incident to organize a replacement ski. I bought a new ski on the spot, spending another £1,000 so that I could continue skiing through our short summers, and was told to expect an email regarding compensation/refund. Total spend over £1,900 on the two skis (not including the other purchases at the time and throughout the years).
Today, they replied, stating that because my purchase is slightly out of warranty, there is nothing they can do, and they are unwilling to help. They quoted a warranty duration that is not advertised on their website Returns/Fault product policy.
Despite having been a customer for many years, they are unwilling to entertain any form of compensation for the faulty ski.
I then requested contact information for someone to escalate my claim and and also the supplier of the ski. They refused to provide any contact details.
If you're looking to purchase any expensive gear, such as skis, bindings, or other equipment, I would recommend looking elsewhere.
£45 per night to park a caravan. Then you have to jump through hoops to put your kayak on the water, and pay £10 per craft, per day to float on a small patch of boring water in one corner of the lake.
Caravan site facilties are so dated and dirty, the roads have high speed bumps, some of which hit the towbar on my car. Would not come here again because I feel the place is here to extract a maximum profit by investing the minimum effort and money in the infrastructure.
Great service, and a great pair of boots at an affordable price
Brilliant customer service.
My order was lost in the post with an empty envelope being delivered. I contacted them and they promptly and politely replied sending a replacement quickly. I needed it for a trip I was about to leave on and it arrived in time.
I can’t thank them enough. Not only do they have a great stock of products at competitive prices, they also have exceptional customer service. Always my first choice to check when I need new kit.
Took my money and couldn’t care less when my item didn’t arrive.
Rude customer service that puts shame on small companies alike.
Just wanted to shout out to Josh who helped us yesterday with our ski boot fitting at Tallington Lakes Pro Shop.
Nothing was too much trouble and so good to talk to someone who actually knows what they are talking about!
Brilliant service, excellent range on offer - now we just need some snow!
My son and I have just had a paddle board lesson at tallington lakes with Mike, I can definitely recommend as he taught us so much
Tallington lakes is a very nice place to visit and the paddle boarding is very good fun
Very rare these days to get such good customer service. I must thank and congratulate Connor in the ski shop for his enthusiasm, knowledge, cheerfulness, help, persistence and patience whilst trying to fit me out with a ski helmet. Even though I didn’t buy it after nearly an hour of trying - as I had forgotten my goggles and none were the correct colour or fit - he was unperturbed and when we were finished excitedly moved on to the assistance of his next customer. Well done Connor. Keep it up. I hope you are well rewarded for your efforts.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.