The quality and the fact that they’ve proven themselves in practice are brilliant. Great products and service. Unfortunately, they’re not exactly cheap, but you won’t regret choosing their products.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased a very high end Orbea hardtail 29'er. I need a rack and accessories and went with Tailfin. Although quite expensive, the quality was excellent and the design was great. I highly reco... Se mer
I wasn't expecting this level of quality and attention to details. Got 5 bags already for over a year or so. Still look brand new after 5kkm. Customer service also is outstanding. Handled delivery iss... Se mer
My wife and I both have full tailfin set up’s on our Trek Checkpoint’s. We have completed several bike packing trip now and have found the tailfin products first class and have never let us down.we ha... Se mer
Företagsinformation
Skrivet av företaget
Tailfin designs and manufactures bikepacking racks, bags and accessories for cyclists who take their gear seriously. We make bikepacking gear that genuinely performs. Not gear that's bolted on as an afterthought, but products engineered from the ground up to work with your bike. The result is a complete system of racks, bags and accessories that riders trust on everything from weekend overnighters to the world's toughest ultra-distance races. Built to the highest standards, all Tailfin bags are fully waterproof, guaranteed not to mark your frame, and designed to integrate seamlessly with our rack system. No velcro, no abrasion, no compromises. Our racks are available in alloy and carbon, compatible with virtually any bike, and backed by a 5-year warranty. We care about the details that matter on long days in the saddle. That means durable materials, precise fits, and gear that doesn't let you down when you're deep into a route and far from home. Tailfin is used by cyclists in over 50 countries - from commuters and tourers to professional ultra-racers. Whatever your adventure, we build the gear to take you there. If you've ridden with Tailfin, we'd love to hear about it. Leave us a review below.
Kontaktuppgifter
Storbritannien
- www.tailfin.cc
4,7
Utmärkt
66 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stuck in procedures
I bought axle without a rack, I wanted to cancel and redo it with rack. Even though I used thier procedure on the page to cancel order it took them one week to answer and axle was sent anyway.
Possibility of buying sole rack was removed from the shop and support told me to either buy rack with 2nd axle and then return the axle (and waste money to send package back) or buy seperate parts which are more expensive than rack with axle in bundle.
Each mail took one week to answer, reaching conclusion took 2 months. My opinion on Tailfin is bad, they are inflexible and stuck in procedures.
Finnaly I bought Ortlieb XL quick rack and put it on Tailfin axle.
7 augusti 2025
Omdöme utan inbjudan
Bought an aeropack with panniers and…
Bought an aeropack with panniers and carbon arch and will buy all my bags from Tailfin in the future. I thought that there was a piece missing in my package, but it just fell out of the box, while unpacking and even though I wrote a not so nice mail to the customer support, they replied fast and professionally. The Bags are out of this world. I still can't believe how sturdy everything is. Every time I ride over a large bump I brace for the wobble I know and hate from traditional seat packs, but there is nothing, not even a rattle. Looking forward to buying more bags in the future!
3 januari 2025
Omdöme utan inbjudan
Most high-end product, good customer support
Excellent product and customer support. Having tried both Toppeak and Cyclite, I have to say that Tailfin produces the most high-end and thought-through bikepacking products I've ever used! Bought an Aeropack, 2x 5l mini-paniers, small downtube & toptube bag, and the 3.8l frame bag. All absolutely excellent in quality and function. Just zero rattle - rock solide, even on very rough gravel, almost seems glued to the frame! And you don't even need frame protection tape like with other brands, that make your bike look kind of weird when you take off a full kit. Only downside I could think of is 1. Price (quality costs money people!) and 2. A bit heavier than Cyclite (which is more than compensated for by zero rattle, zero leg rub, perfect one-handed zipper-action and absolute waterproofing). Also, their customer support is very forthcoming. Yes, they take 3-5 days to respond but with a solution and do everything for you, even taking care that you don't pay for import or anything else. Very happy with Tailfin!
20 juni 2024
Omdöme utan inbjudan
Excellent equipment at a good price.
I bought a 1ltr top tube box for my new Cervelo Aspero. The one supplied with the bike - although it looked good - was too small to be of any practical value. It wouldn’t even fit your ‘phone inside. I decided to replace it with a Tailfin box after looking at all the options online. I bought the flip-top version and it’s absolutely brilliant. Ok., they’re not the cheapest but you definitely get what you pay for. It’s a superb bit of kit and a perfect size for my gravel bike. Delivery was extremely fast too. I’m absolutely thrilled with it and highly recommend this company and brand. If I ever venture into the bike packing world then I’ll definitely buy my luggage from Tailfin.
7 september 2023
Omdöme utan inbjudan
They make very nice stuff
They make very nice stuff, very well thought out, you can tell it's been designed by a rider/bikepacker.
the top tube bag & cargo cages are incredible and well worth the money.
I will hopefully get the rack one day, but for now funds will not allow.
Need to get better at Instagram so they might sponsor my adventures. 😂
17 juli 2023
Omdöme utan inbjudan
Expensive but really worth it
I bought a carbon aero rack with bag about 12 months ago now. In that time I have had a couple of problems likely of my own doing, the biggest issue was that the bag fell into the rear wheel and got all bent out of shape, I must not have done up the clamp correctly as this is the first time that has happened in dozens of bike packing trips and it happened in the first few minutes of riding.
I contacted tailfin and explained what happened, they responded quickly and sent me out a replacement part, free of charge, without me even asking, I would have just paid for a replacement part.
Excellent service and really what I expected of a more premium brand.
As for their actual products, I have found them exactly as described and do the job well. I have other bike packing bags and will simply never go back to seatpost bags again. They not only sway all over the place but they hold less. Not worth the lower price for me.
6 november 2021
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.