Swoopos - Epos. Payments. Orders Omdömen 

89
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolutely Terrible Customer Service Honestly, one of the worst experiences I’ve had with a POS company. Our till is not syncing, and despite trying everything, including logging out an... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Issues with BT Broadband on a Saturday morning. Swoopos Helpdesk ensured our till systems were available again as soon as possible (before the fix from BT). Thanks to Kenny / Rovin and the others who... Se mer

Betygsatt 5 av 5 stjärnor

Akib came onsite today and did our set up he was very professional and informative taught us everything we needed to know about the system and offered further support. Raimonda also went above and bey... Se mer

Betygsatt 5 av 5 stjärnor

A great company with amazing customer support. We have purchased a till system and card machine through Swoopos for a new food offering within our office space. The team have been great at helping to... Se mer

Företagsinformation

  1. Programvaruföretag
  2. också i
  3. Betalningstjänster
  4. Kortbehandlingstjänster
  5. Leverantör av kortterminaler
  6. Terminal

Skrivet av företaget

The SWOOPOS mobile point-of-sale system, which cover Epos, Self service Kiosks, Mobile ordering, handheld epos, multiple payment integrations and so much more. Built-in features like reservation, Intuitive inventory and staff management. Insightful customer data and analytics. Powerful mobile marketing. Integrated to just eat, Deliveroo, Uber Eats and Xero.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

89 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(89)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Akib came on site and did our set up

Akib came on site and did our set up, he took his time with us and made sure we know how the system works even gave us little tests to make sure were independent working with the system and confident which is great and rare to see someone give a lot of their time and be passionate about what they do overall great service and Akib is very helpful and an asset to Swoopos

25 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10 service

Had Akib come in and show me the installation of the software and really put his time to train myself and my team. Really enjoyed his willingness to help us to feel comfortable and not many people would really do that. AKIB ACTUALLY HAS THE PERFECT ATTITUDE IN A PROFESSIONAL SETTINGS TO DELIVER A PERFWCT SERVICE. this man needs a raise.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AWFUL COMPANY!

AWFUL COMPANY!
Between SwooPOS and Waitermate, they have completed wasted my time and made my Business loose money and stopped me from trading.
I did my application with one of the directors of the company as apparently they were short staffed, I told him exactly what I needed from my payment solution and he advised this was no issue and all could be done, my reader was sent out instantly, but turns out I was lied to to just take a reader out that is now useless to me and my business because it doesn't do anything that I was told it did.. after spending 3 days trying to call up to get this sorted in which im promised call back after call back and nothing! Please never use this company, they will feed you false information, false hope and then lie repeatedly saying they will call back, a manager will call back, even a director to call back and still nothing! COMPLETE WASTE OF TIME!

26 juni 2025
Omdöme utan inbjudan
Logotyp för Swoopos - Epos. Payments. Orders

Svar från Swoopos - Epos. Payments. Orders

Hi Finlay, We are sorry to hear how you feel about your recent experience, it is very unusual for us to receive customer feedback of this nature, as I am sure you can see from all our previous reviews. We aim to deliver consistently great service and effective communication with all our valued customers which includes you. Where any concerns are raised, we ensure these are dealt with quickly and efficiently, if given the opportunity. On that note, we have tried to reach out to you on multiple occasions both via phone (on all 3 numbers we have) and via email but have been unsuccessful in our attempts and received no responses from you. In the meantime, I have reviewed your file and listened to all the calls to ascertain what might have gone wrong to warrant such a review, however I am struggling to see how this is justified. Where we have committed to contact this has either been attempted or completed, we have clear records of this. I can also confirm, which will address your points in terms of functionality, the ability to take customer non present transactions is included in our terminals, it may differ to what you are used to, however it is a very secure way of taking payments, we refer to this as pay by link. This method ensures you comply with UK regulations, is quick and simple to use and also comes at no additional cost. We would really like the opportunity to discuss this with you further, if you could return our call or respond to our email, it would be greatly appreciated. We look forward to hearing from you and are sure we can alleviate your concerns. Kind regards Swoopos

Betygsatt 5 av 5 stjärnor

A great service experience from start…

A great service experience from start to finish. In going support has been excellent and quality of the products and system available across a multitude of devices. We have only just learned about Swoop but will be looking to switch our other venues once out of contract. a big shout to Andrea if I could give ten I would ****

9 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Akib did our set up.

Akib came onsite today and did our set up he was very professional and informative taught us everything we needed to know about the system and offered further support. Raimonda also went above and beyond for us. Thank you swoopos for helping us set up overall an amazing experience 🙌.

6 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and easy service akib came onsite…

Quick and easy service akib came onsite to train us on the system, and answered anything we was unsure about even stayed during service to help if needed. the system is running absolutely brilliant highly recommend, Aaron also helped me out a lot with menu changes and helped me out a lot overall a brilliant experience thank you akib!

29 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kenny made this so easy

Kenny made this is so easy for me. He was very helpful. Explained everything the credit to his team in the company. The system is outstanding. Couldn’t do without it.

18 mars 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very good

Andrea checks in regularly and is always very helpful. The tills are really good, my only problem is the height of the tills, it would be better if they weren’t so tall!

17 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Service

What a simple and easy process with excellent work conducted by Tray and Akib the two IT guys, very ably assisted by Ian the Sales Director. Easy to install, great explanations to the staff how to operate the till system and prodcuts simple to find. Anybody working in hospitality, forget any other products and definitely contact these guys!

26 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Issues with BT Broadband on a Saturday…

Issues with BT Broadband on a Saturday morning. Swoopos Helpdesk ensured our till systems were available again as soon as possible (before the fix from BT). Thanks to Kenny / Rovin and the others who assisted early Saturday AM to resolve the network issue.
Graeme

15 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have dealt with Swoopos for a few…

I have dealt with Swoopos for a few years now and that is due to my dealings with Deb. She always goes above and beyond for me and my customers. A large majority of deals are sealed on the back of the demonstrations she does.

17 januari 2025
Omdöme utan inbjudan

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