Absolutely Terrible Customer Service Honestly, one of the worst experiences I’ve had with a POS company. Our till is not syncing, and despite trying everything, including logging out an... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Absolutely Terrible Customer Service Honestly, one of the worst experiences I’ve had with a POS company. Our till is not syncing, and despite trying everything, including logging out an... Se mer
Företaget har svarat
Issues with BT Broadband on a Saturday morning. Swoopos Helpdesk ensured our till systems were available again as soon as possible (before the fix from BT). Thanks to Kenny / Rovin and the others who... Se mer
Akib came onsite today and did our set up he was very professional and informative taught us everything we needed to know about the system and offered further support. Raimonda also went above and bey... Se mer
A great company with amazing customer support. We have purchased a till system and card machine through Swoopos for a new food offering within our office space. The team have been great at helping to... Se mer
The SWOOPOS mobile point-of-sale system, which cover Epos, Self service Kiosks, Mobile ordering, handheld epos, multiple payment integrations and so much more. Built-in features like reservation, Intuitive inventory and staff management. Insightful customer data and analytics. Powerful mobile marketing. Integrated to just eat, Deliveroo, Uber Eats and Xero.
28 Cleveland street, WV1 3HT, Wolverhampton, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Akib came on site and did our set up, he took his time with us and made sure we know how the system works even gave us little tests to make sure were independent working with the system and confident which is great and rare to see someone give a lot of their time and be passionate about what they do overall great service and Akib is very helpful and an asset to Swoopos
Had Akib come in and show me the installation of the software and really put his time to train myself and my team. Really enjoyed his willingness to help us to feel comfortable and not many people would really do that. AKIB ACTUALLY HAS THE PERFECT ATTITUDE IN A PROFESSIONAL SETTINGS TO DELIVER A PERFWCT SERVICE. this man needs a raise.
Great till products. Easy to operate and good ongoing support
AWFUL COMPANY!
Between SwooPOS and Waitermate, they have completed wasted my time and made my Business loose money and stopped me from trading.
I did my application with one of the directors of the company as apparently they were short staffed, I told him exactly what I needed from my payment solution and he advised this was no issue and all could be done, my reader was sent out instantly, but turns out I was lied to to just take a reader out that is now useless to me and my business because it doesn't do anything that I was told it did.. after spending 3 days trying to call up to get this sorted in which im promised call back after call back and nothing! Please never use this company, they will feed you false information, false hope and then lie repeatedly saying they will call back, a manager will call back, even a director to call back and still nothing! COMPLETE WASTE OF TIME!

Svar från Swoopos - Epos. Payments. Orders
Aaron has been a great help in getting my system setup, any issues I had he was on hand via zoom or phone call to guide me through what to do.
First class service from him and the team at Swoopos
A great service experience from start to finish. In going support has been excellent and quality of the products and system available across a multitude of devices. We have only just learned about Swoop but will be looking to switch our other venues once out of contract. a big shout to Andrea if I could give ten I would ****
Akib came onsite today and did our set up he was very professional and informative taught us everything we needed to know about the system and offered further support. Raimonda also went above and beyond for us. Thank you swoopos for helping us set up overall an amazing experience 🙌.
Thank you very much Kenny for your help to set up the device today.
Quick and easy service akib came onsite to train us on the system, and answered anything we was unsure about even stayed during service to help if needed. the system is running absolutely brilliant highly recommend, Aaron also helped me out a lot with menu changes and helped me out a lot overall a brilliant experience thank you akib!
We had a system error this morning which was causing problems during our very busy hour. I telephoned Swoopos & spoke with Akib who went above and beyond to resolve the issue. Thank you!
Kenny made this is so easy for me. He was very helpful. Explained everything the credit to his team in the company. The system is outstanding. Couldn’t do without it.
Just had Aqib do the swiftest till change just in time for store opening… no delays, no faff! Perfect for a busy business
Thank you Aqib!
Andrea checks in regularly and is always very helpful. The tills are really good, my only problem is the height of the tills, it would be better if they weren’t so tall!
I had and still have a wonderful experience with Swoopos. Their customer service os outstanding and Andrea has done a wonderful job at helping me with all my requests. Would definitely recommend
What a simple and easy process with excellent work conducted by Tray and Akib the two IT guys, very ably assisted by Ian the Sales Director. Easy to install, great explanations to the staff how to operate the till system and prodcuts simple to find. Anybody working in hospitality, forget any other products and definitely contact these guys!
Andreaa and the team have been very supportive, attentive and a pleasure to work with. I’d highly recommend Swoopos to anyone after the high level of service I’ve received
Issues with BT Broadband on a Saturday morning. Swoopos Helpdesk ensured our till systems were available again as soon as possible (before the fix from BT). Thanks to Kenny / Rovin and the others who assisted early Saturday AM to resolve the network issue.
Graeme
Akib came down and installed a new till really helpful
I have dealt with Swoopos for a few years now and that is due to my dealings with Deb. She always goes above and beyond for me and my customers. A large majority of deals are sealed on the back of the demonstrations she does.
Akib was very helpful. Helped me with my menu changes. Emailed and called after to follow up and ensure everything was correct!
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