Switch Experts Omdömen 

1 151
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Do not use switch experts as they use a company called intesa for the staff I would strongly advise anyone considering working for Intesa Communications to think carefully. My experience was... Se mer

Betygsatt 1 av 5 stjärnor

I am continually getting calls from switchexpert 3 or 4 days per week over the past few weeks always at the same time. I have told them I am not interested and to delate my details from ther data bas... Se mer

Betygsatt 5 av 5 stjärnor

Was looking for a broadband supplier & the best deal/ package for were I live & my current circumstances. Spoke to a Nicholas Dines & he immediately put my mind at ease, when I explanned what I was lo... Se mer

Betygsatt 5 av 5 stjärnor

Called up to set up my broadband spoke to luke, he was awesome very responsive very helpful have no complaints whatsoever, model customer service 10/10 I usually never leave reviews lol so that say... Se mer

Företagsinformation

  1. Prisjämförelsesajt
  2. Företagstjänster
  3. Mobiltelefoner
  4. Internetleverantör

Skrivet av företaget

SwitchExperts is a comparison and switching service that helps you to compare prices on a range of products and services for your home and for your business. You can do it online or speak to one of our Switch Experts who will find the best deals for you.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(1 151)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor
Logotyp för Switch Experts

Svar från Switch Experts

Hi Matthew. I'm sorry to hear that you were sent a review invitation without formally enquiring online.

We have recently had an issue with our website which has now been rectified, however, my team and I can't apologise enough if this issue potentially deterred you from switching with us.

Please go to: https://bit.ly/41aWmYg to instantly view the latest broadband deals in your area, without the need for any phone calls or hassle.

You can easily compare plans and proceed if you wish to, at which point, we'll be in touch!

If you have any more concerns or questions along any step of the way, please get in touch with us.

Best wishes,
Victoria - Switch Experts

Betygsatt 1 av 5 stjärnor

Not Good!

The whole experience was far from satisfactory. My call was disconnected twice and no one tried to reconnect. I was desperate for help: the only saving grace, actually being able to hear a human voice. However, I am still trying to obtain some help with my change of suppliers.

14 maj 2024
Logotyp för Switch Experts

Svar från Switch Experts

Hi Norma.

I really appreciate you bringing this to our attention and first of all, I want to express my deepest apologies for the poor service and technical issues you experienced.

We have since made sure that all of our phone systems are working correctly, as disconnection issues are rare. I'm sorry that on this occasion, we were unable to help you find a new broadband supplier, however, the team is eager to help you.

Please go to: https://bit.ly/41aWmYg to compare the latest offers in your area. If you select a deal, our experts will then handle the entire switch-over process for you.

We can find you a new supplier and start the set up after just one phone call - which we guarantee you will not disconnect again!

Thank you again for raising this issue with us directly and I sincerely hope to be able to assist you in the near future.

Best regards,
Victoria - Switch Experts

Betygsatt 1 av 5 stjärnor

Just want to call to hard sell.

Just want to call to hard sell.

15 maj 2024
Logotyp för Switch Experts

Svar från Switch Experts

Hi Justine.

Thank you for taking the time to share your feedback with us.

I'm really sorry that this has been your impression of Switch Experts, as it is never our priority to hard sell - especially over the phone!

We believe that handling the switch on behalf of customers whilst discussing all details in a phone call is the easiest way to offer personalised support and a speedy outcome. If you would be willing to try our service again, I'm confident that you won't be disappointed.

Our experts are trained to empower all of our customers to make the most informed choice when selecting a broadband deal.

Please go to: https://bit.ly/41aWmYg to browse the latest deals and get in touch with our team.

Thank you again and best wishes,
Victoria - Switch Experts

Betygsatt 5 av 5 stjärnor

Congratulations to the Switch Experts…

Congratulations to the Switch Experts Team!

To the Switch Experts Team:

I wanted to take a moment to sincerely thank your team for the outstanding service that they offered. I have had nothing but the best experience with Switch Experts, and I am very satisfied with the professionalism and amount of knowledge that we have both shown.

From the first question to the last answer, each person on your team showed a dedication to quality that really made you stand out. Your promptness, meticulousness, and readiness to go above and beyond to meet my needs were excellent. It is clear that your staff takes great satisfaction in providing your clients with excellent service.

I would also like to express my gratitude to your staff for their outstanding proficiency in [a particular field, if appropriate]. Their advice and ideas were really helpful to me in achieving my objective, resolving my issue, etc.

Overall, Switch Experts has provided me with excellent service, and I have no hesitation in recommending you to anyone who needs it. I appreciate your commitment to quality work and your repeated exceeding of my expectations.

Sincerely,
Natalie Henderson Lothian

14 maj 2024
Betygsatt 1 av 5 stjärnor

Bad manners

Called to say I wasn’t ready to switch just yet and the person on the other end of the call cut me off mid sentence whilst trying to explain … Bad manners and just plain rude.

15 maj 2024
Betygsatt 5 av 5 stjärnor

So simple…

It was so simple and relaxed as you waited for them to call, they explained everything after providing the best speed and plan for you. Then you receive your router within a couple of days.

11 maj 2024
Betygsatt 1 av 5 stjärnor

Rubbish company

I didn't get any offers or deals shown me. Just asked for all my contact details, I imagine now I'll be bombarded with junk mail. No point whatsoever using this company. Waste of time. I'll stick with uSwitch.

14 maj 2024
Betygsatt 5 av 5 stjärnor

Googled and found Switch Experts and really pleased

I Googled and found Switch Experts and looked at their site and made an enquiry. I was contacted by phone with minuets by a very helpful and very knowledgeable person. I was talked through the very best deals that would suit my requirements. I decided to go with Virgin Medea and everything was organised right there and then - it was just so easy!

13 maj 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer