Surprise Adventure Omdömen 

325
•
TrustScore 3.5 av 5

3,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

“You can’t buy memories” they say. No, but you can help make them! A perfect gift for a couple swamped by the current all work, no play, economic climate, leaving little time for fun. This nicely ma... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

My product arrived, and its perfectly fine. It looks like a lovely gift actually - however, I no longer need it and I have been trying to action a return/refund all week. Their customer service is awf... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was looking for something a little different for my dear wife and I to try and came across Surprise Adventure on Instagram and thought, yeh why not let’s give it a go. Ordered and it arrived promptl... Se mer

Betygsatt 1 av 5 stjärnor

My £70 order still hasn't arrived despite multiple emails to try and sort. Was assured that order was dispatched after 1 working day - but never received the dispatch email to say this until I... Se mer

Företagsinformation

  1. Bokhandel
  2. också i
  3. Hobbybutik
  4. Presentbutik
  5. Spelbutik

Skrivet av företaget

Peel off surprise adventures for every occasion! Please contact us directly on support@surpriseadventure.co.uk if you have any questions, and we will be more than happy to help


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

325 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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3,7

Alla omdömen

(325)

9 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Don’t buy it

Parcel is currently “on the way” for over 3 weeks. Sent more than 3 emails to them, no reply. And they promise 48h express delivery, maybe in narnia. Don’t buy from them. Con artists

1 september 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Lots of mistakes

I love the idea of the surprise date book so I bought one for my boyfriend for Christmas and then a family one for my daughter. We've not peeled the family ideas yet, but we've done the date book. I wouldn't say the ideas are particularly exciting and some are very generic. The coding for budget etc is quite misleading. There are lots of £0 suggestions, but you can't complete the date without a budget as it involves resources like food or craft supplies etc. or underestimates a budget such as up to £20 for a pub crawl? There is a discounts page that can be used in conjunction with some of the dates, but the date number it corresponds to is incorrect on some of them as it's totally unrelated.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't buy it

If we could give this a minus we would. Yes the book was good quality and in theory would of been fun.

We peeled 25 stickers off waiting for something exciting to come along, it didn't so we gave up.

Date ideas.
Drive & get lost
Do chores together
Go to a charity shop & try on clothes.

Like come on!

We bought this hoping for super exciting, new ideas.

The most fun we had was laughing at how incredibly awful the date ideas were. Before putting the book in the bin. So bad we didn't even want to regift it.

14 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gorgeous gift!

I was really sceptical as you never know if products will be as good as they look, but this is gorgeous, the instructions are perfect and so easy to use! it's been a tough few years, my husband and I have disconnected but we are both committed to this book and we are hoping this time next year we will have a beautiful year of memories to look at. Also really quick delivery, a last minute gift idea! I'm buying the family one next! X

26 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great book and excellent quality


Great book with excellent quality. I haven’t used it yet as I purchased the couple’s adventure edition as a gift, but I’m really looking forward to seeing what it brings.

25 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This company went over and beyond with…

This company went over and beyond with a purchase I ordered. They were very friendly. I cant wait to recieve the family edition to get started to make memories with the family. I will definitely tell people about this company its a brilliant idea. A*

16 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A lovely idea for a present

A lovely idea for a present. Got this item as a xmas present for a family member I was unsure what to get and I think they are going to be over the moon. Very well made and put together with nice clear instruction on how to use. Perfect thank you

7 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered the couples/date night…

I ordered the couples/date night surprise adventure book as a gift for my partner, unfortunately, when it arrives it was something else which I did not want. I have sent several emails to the company to try and sort it out but, as yet, I have had absolutely no response except an email to leave them a review! How am I supposed to review something I haven't received?

22 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lovely idea and all but my book arrived…

Lovely idea and all but my book arrived filthy, sticky spots of something on the front and back, also, the inner sticker pages were all dog eared. I sent photos in an email to complain but no reply. Sadly only realised this after a second purchase for a Christmas gift.

4 november 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Suprise adventure

I have just started using this but bought it awhile ago. I was skeptical at first but am really starting to enjoy it. So far we've had a movie night and a quiz.

14 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered the couple adventure book ..

Ordered the couple adventure book ..
It's good quality and the design of each page is fantastic, the book came very fast through royal mail ,my partner loved the book ,he's so indecisive and this has helped and is so much fun and a great way to look back and see what you have been up too ..

15 februari 2025
Omdöme utan inbjudan
Logotyp för Surprise Adventure

Svar från Surprise Adventure

they are the PERFECT gifts for couples, especially those who might be a little indecisive, or for those who just fancy to mix things up in a stress-free kinda way :)

The journalling part is also one of our fave bits, always fab to actually capture these memories! :)

Betygsatt 4 av 5 stjärnor

I got the couples book for my boyfriend…

I got the couples book for my boyfriend for Valentine’s Day. I’m so excited so start doing our experiences. Thank you so much. I definitely want to buy more of these books. The book was slightly damaged on arrival, but I know he won’t be bothered by that as it’s so small.

5 februari 2025
Omdöme utan inbjudan
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Svar från Surprise Adventure

We are so happy that you are excited to start! In regards to your book, please email us and we will send you another one for free :) we can send you the date night book and then your experience with us has been the best possible :)

Betygsatt 5 av 5 stjärnor

Quality product and fast delivery

Whole experience with this company has been great....the communication from beginning to end, the speed of delivery, the quality of the product and the price! Was so excited to look through the book when it arrived and can't wait to give it to my fiancé for Valentines Day and start planning some adventures together ❤️
The free photos from Snapfish were a nice touch too. Already recommended to quite a few people and will be doing a proper social media post once we get started with it as I always like to give a shout out to companies that go the extra mile 😊

23 januari 2025
Omdöme utan inbjudan
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Svar från Surprise Adventure

Thank you so much for this wonderful review, Tracy! 😊 We’re absolutely thrilled that you had such a great experience with us, from the communication to the delivery and the product itself. It makes us so happy to know how excited you are to gift it to your fiancé for Valentine’s Day—we hope it helps you both create unforgettable adventures together ❤️

We’re so glad you loved the free Snapfish photos too—adding those little extras is our way of going that extra mile for amazing customers like you. Thank you for already recommending us to others, and we can’t wait to see your social media post when you’re ready to share!

It truly means the world to hear such kind words—thank you for making our day! 🥰

The Surprise Adventure Team

Betygsatt 3 av 5 stjärnor

I’m happy with idea of this book and…

I’m happy with idea of this book and excited to explore through the pages, but a bit unhappy as was delivered with squashed edges and it’s annoying seeing everytime.

20 januari 2025
Omdöme utan inbjudan
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Svar från Surprise Adventure

Hi Ion, have you emailed about this?

We will get you another one for free as a matter of urgency :)

Just email and they will sort that for you :)

Best,
Surprise Adventure

Betygsatt 5 av 5 stjärnor

The book is for my sister's birthday

The book is for my sister's birthday. Who I'm sure will enjoy the surprise in store for her and her partner
The product came quickly and well packaged.

28 december 2024
Omdöme utan inbjudan
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Svar från Surprise Adventure

She will love the surprises, we are really sure! So thank you so much for sharing such kind words :) we will share this on with the team for you :)

Betygsatt 5 av 5 stjärnor

Ordered the date night book

Ordered the date night book, was awesome. There was a small error with my order and the customer service was fantastic all fixed and arranged with an added free gift as an apology for the error.

Would highly recommend thank you!

3 januari 2025
Omdöme utan inbjudan
Logotyp för Surprise Adventure

Svar från Surprise Adventure

We will let the team know that their customer service was helpful!

This means the world to us, so thank you so much for taking time out of your day to leave us such a lovely review :)

This means the world to us, it really does!

Betygsatt 5 av 5 stjärnor

Wow,.

Wow,.. what can l say about this family run business,
firstly, l place a big order and contacted them with a few questions, l received a response almost immediately, My order was delivered by recorded delivery and within 48. Then l left it unopened for a few days as it was Christmas presents, but when l did WOW ... the books supassed my expectation the quality and care that had been taken and then
l found a number of freebies i was soo shocked and grateful. Thank you, Thank you, my family and friends LOVED them xx

14 december 2024
Omdöme utan inbjudan
Logotyp för Surprise Adventure

Svar från Surprise Adventure

SO kind of you to share such a lovely kind comment with us!

We pride ourselves on being FAST and providing the BEST value that we possibly can, so your feedback means the world to us... it really does!

Betygsatt 1 av 5 stjärnor

Complete false advertising

Complete false advertising, the things that are listed as included DO NOT come with it. The books are designed around polaroid photos being stuck in after you do the activities. It states that each book comes with " 600 Free snapfish POLAROID PHOTOS printed- exclusive deal, I bought 2 books a date night and family edition, each claim it comes with this. In reality you get a standard link to snapfish that anyway can get no matter if you purchase their books or not but this is for 6x4 prints only which is completely useless as the books are completely designed around the use of polaroid style photos. Upon contacted customer service they sent the same copy paste email with same link that doesn't get what is quoted, will not answer any questions, then when I said I want a refund just said " Another one for free?" No. Now they don't respond anymore. It's false advertising and I will be taking it up with my bank for a charge back.
EDIT AFTER REPLY, You didn't address any of the issues that were raised and This is the link sent by your company (link blocked by trustpilot) in no way is that an affiliate link, you have no special deal with them, it's a free print deal anyone can use but it doesn't get the items that you claim are included SO It's FALSE ADVERTISING

20 december 2024
Omdöme utan inbjudan
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Svar från Surprise Adventure

Hi, we think there might have been a misunderstanding here. We have emailed you explaining in full how to access our affiliate link to redeem your FREE photo prints :)

Betygsatt 5 av 5 stjärnor

Just received the surprise adventure…

Just received the surprise adventure friends version. It’s a joint Christmas stocking filler for my friend and myself. I’ve had a look through the book, it looks great and can’t wait to start working on the adventures and experiences.

20 december 2024
Omdöme utan inbjudan
Logotyp för Surprise Adventure

Svar från Surprise Adventure

the PERFECT joint Christmas stocking fillers!

We are so excited for you to start these surprise adventures with your friends and family!

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