SuperLogics is an amazing company if you are looking for a high quality, custom computer system. They are super tech gurus, helpful, friendly and easy to work with. Even if a problem occurs, there is... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rich Constantini was a huge help with his knowledge in helping us choose the next PC to support our long-term manufacturing usage. The website was easy to navigate, and the PC selections were clearly... Se mer
We were in a bad spot when our automation computer and backup completely failed at the same time. We reached out to super Logics and they were able to get us a computer that did everything we needed s... Se mer
Still one of the best decisions I've ever made. Customer service is second to none. Had a lost UPS package and couldn't believe how many people were tracking down the package. The products are a great... Se mer
Företagsinformation
Informationen kommer från olika externa källor
SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
Skrivet av företaget
Kontaktuppgifter
9 Mercer Road, 01760, Natick, USA
- 877-893-1660
- customerservice@superlogics.com
- www.superlogics.com
4,7
Utmärkt
746 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you SuperLogics Team
Everyone who helped us from the SuperLogics team was a pleasure to work with. They were able to help us out and answer any questions we had. They were responsive and knowledgeable every step of the way. Thank you, SuperLogics.
24 juli 2025
Quick, uncomplicated installation/setup
I opted for a Windows 11 server because I didn't want to have to deal with other operating systems. Installation and setup were quick and uncomplicated. I connected a small monitor, keyboard and mouse to the server but in fact I do most system management remotely through TeamViewer.
13 juni 2025
SuperLogics answer all my questions…
SuperLogics answer all my questions during our buying process, the order was handled without glitch, and the equipment received on time.
9 juli 2025
Good communication and fast shipping.
27 juni 2025
SuperLogics is an amazing company for reasonably priced, custom-built computer systems.
SuperLogics is an amazing company if you are looking for a high quality, custom computer system. They are super tech gurus, helpful, friendly and easy to work with. Even if a problem occurs, there is no need to worry. They offer a range of customer support plans and they back up their work to the max. Surprisingly, all this quality and expertise is also reasonably priced. So much better than other custom shops and do not even mention Dell or HP to me.
26 juni 2025
Good experience with a few hiccups
Good communication and good product quality. However, the actual ship date was later than advertised on the website when placing the order with rush handling, causing us to have to pay for rush shipping. Furthermore, RAID was not pre-configured as requested. Despite these drawbacks though, would overall recommend anyway.
4 juni 2025
Overall great!
Great communication. Fast shipping. Excellent customer service. Quality products. Been using them for years now and will continue to do so
9 juni 2025
Liam Fitts was very responsive and…
Liam Fitts was very responsive and received PO confirmation on time.
14 maj 2025
John is always very helpful and…
John is always very helpful and responds quickly to our requests.
28 april 2025
1st purchaser & user
The entire process of selecting & purchasing was easy.
The shipping of the panel mounted PC was very fast.
2 april 2025
Immidiate Response from the…
Immidiate Response from the representatives Liam Fitts and Glenn Ritchie . Great experinace with the Company. Always preferable
25 mars 2025
Good equipment, wrong password
UPDATE: 8 Apr. They called to talk to me about my concerns and were great to work with. I guess they did try to call us back the next day and we missed it. Overall I am impressed they followed up and were concerned and willing to take care of us. I will buy from them again next time for sure!
The equipment is in good shape and showed up quickly. The password for the OS was wrong and cost us the better part of the day to get in. We got no response from them when we tried to reach out.
29 mars 2025
Svar från SuperLogics
Hi Nate,
Thank you for your order, and for taking the time to leave your review. It was a pleasure talking about your experience just now. I'm sorry it wasn't as smooth as it should have been. We’re glad the computer arrived promptly and as ordered. We take every opportunity to investigate potential opportunities for improvement in reviews to determine if our processes were followed and/or could be improved to increase customer satisfaction.
There are 2 aspects of your review I investigated.
1. Potential Internal Procedure Not Followed: you reported that our support department did not respond.
My finding indicates that you called and left a message for customer service on Wednesday night (April 2) and Eugene from our customer service department called back Thursday (April 3). No one answered so he left a voice message. His voice message was within 24 hours of the request which meets our quality objectives for response time. The response included the correct solution (username and password) to the server password issue.
2. Potential Internal Procedure Not Followed: you reported that the password for the OS was wrong.
My findings were inconclusive. The username and password are supposed to be included in every system. It is located with the QC checklist inside the hardware kit bag or box. Part of the QC process is to restart the computer and log in to verify the password. The password has never changed. Perhaps this document was not included as it should have been or perhaps it was discarded with the packaging materials. We can’t be sure, but we can and likely will make this information more readily available on our website soon.
Even though we were unable to come away with any corrective action we did find two opportunities for improvement. We will post the support email information on the document included with the system that includes the username and password. Emailing support@superlogics.com automatically creates a ticket that can be better tracked and monitored. Another potential improvement is considering adding this information to the website so that if the document is not available, the website would be a backup resource available 24/7.
Thank you again for your order, and for taking the time to leave a review,
Matt
A Partner in Business
We have used SuperLogics products in the past and went to reorder the same computer/setup as previously. However, the unit we needed was not available. They worked with us to find a replacement for this unit that would perform as required. Thank you!
12 mars 2025
From their taking my call to the…
From their taking my call to the completed job, all perfect!
14 mars 2025
Very pleased.
Rich was great to work with. He made sure we had a system that was compatible with the hardware and software we were looking to use with it. Met our build deadline. Machine was packed extremely well and is working out great. Would definitely do business again.
20 februari 2025
Thanks for the assistance
Thanks for the assistance. The parts arrived and are just what was needed.
4 mars 2025
continuously accurate
The data loggers I use from your company are accurate and smart. I use them since 15 years and they are still performing well.
27 februari 2025
FIRST CLASS SERVICE AND GREAT RATES!
We have purchased several systems from Super Logics over the past two decades. They are always helpful, on time and at great prices
3 mars 2025
Very good selection and quick delivery
Very good selection and quick delivery. Returning is very easy also.
28 februari 2025
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