Very good service, before purchasing partner was looking for her blue light card to get discount but the lady said its ok if cant find. got us sorted with the discount then provided me with warranty i... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered offer of 3. Nice material, colour choices but size 14 very large compared to other size 14 tee shirts i wear Unfortunately had put one on to go to exercise class so could not return to exch... Se mer
Very good online experience, quick delivery.Excellent coat but you must go up a size in slim fit, which I did as I had to return what would be my normal size. Refunded promptly. Re odered next size a... Se mer
Updated review. I have had a full refund from Superdry. Unfortunately it was lost in transit and EVRI are to blame. I placed my order on 14th Jan. And I still haven't received my order 26th... Se mer
Företagsinformation
Om Superdry - York Outlet
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
York Designer Outlet, YO19 4TA, York, Storbritannien
- 01904 675421
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful staff
Very helpful staff. Held my item in the back office until I travelled down to York
I really like the products but this is…
I really like the products but this is the second time the courier Evri has let you down.
⭐ 1 Star – Appalling Customer Service and False Delivery Claim
ordered a Double Breasted Wool Blend Coat (£174.99) from Superdry on 19 October 2025 for delivery. The courier, Evri, falsely claimed the parcel was “delivered through the letterbox” and even uploaded a photo of themselves holding the parcel in front of a random mailbox area — not delivering it, not at my flat, and not in any secure location.
I live in a secure new-build block with locked letterboxes that can only fit letters and small envelopes. A coat could never fit inside, and my door buzzer was never pressed. I was home all day. This is clearly false proof of delivery and a failed delivery.
When I contacted Superdry, I was met with a template response asking me to check sheds, garages, or neighbours — which shows they didn’t read my email or the evidence I provided. I had already explained that there are no such areas and that the parcel was never delivered.
It’s shocking that Superdry continues to use Evri, given their reputation for lost and falsely marked parcels. I’ve had to chase both companies for an item I paid for, while Superdry’s response has been dismissive and slow.
I’m still waiting for a proper investigation, refund, or replacement. Absolutely unacceptable service from a brand I previously trusted.
Great coat at a good price with great…
Great coat at a good price with great customer service
Friendly staff at the store and…
Friendly staff at the store and great-quality clothes!
Great product
Great product ordered abd delivered to store for pick up. Good communication and friendly staff
Superquality
Good quality clothing, good online sale prices (although I do miss the in-store sales), easy ordering, good communications and fast delivery. What's not to like. Thanks Superdry.
Love the variety.
No Compromise on Quality
Went to the store and staff was quickly able to help guide me finding the right size online and order it for me.
Don't trust with your personal data!
Gave the impression that you needed to give your email for a receipt, then was given a paper receipt anyway.
Opted out of marketing during this and was send this invitation to leave a review - which is... marketing.
Now need to unsubscribe from something I didn't subscribe to in the first place.
Jackets were as good as they look and…
Jackets were as good as they look and the delivery was super! Fastest than expected.
Professional & friendly service Good service
Good service, very warm & comfy top my other half says. He plans to buy another.
The jacket I bought was the exact right…
The jacket I bought was the exact right size and great material
Just what I was after
The delivery was quick too
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







