Everything I’ve bought from Superdry has been top quality and delivery (I’m in a very remote area!) is the quickest ever! Returns are also very easy, as unfortunately I had to order my second choice o... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn’t keep the shorts I sent for, but despite this, it was a simple process to both send for them and take them back to a main retail outlet in McArthur Glen. The young man was really pleasant and... Se mer
I wear Supedry for the last 15 years and Always loved their clothes just this time Was bit disappointed about the sizes for example the small size t-shirts became Medium or large and same for... Se mer
Ordered offer of 3. Nice material, colour choices but size 14 very large compared to other size 14 tee shirts i wear Unfortunately had put one on to go to exercise class so could not return to exch... Se mer
Företagsinformation
Om Superdry - York Outlet
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
York Designer Outlet, YO19 4TA, York, Storbritannien
- 01904 675421
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Staff was behind the counter…
The Staff was behind the counter charging us , and she took an extra mile to show us what we couldnt find unlike other brands , they wont even bother to help you find what you need.
it was a busy night with only 2 staff members managing really well.
the brand quality is always good
Brought this coat for my daughter for…
Brought this coat for my daughter for school. Great coat, nice and warm, good sized hood.
Great service
Found what we needed very easily, great customer service and great music too!
Great clothing, great price, great service
I have ordered many times from the website, always great clothing and great service and delivery.
Helpful staff on the paying desk
Helpful staff on the paying desk. Gave me 10% discount even though my app wouldn’t load on my phone due to the WiFi.
Very helpful staff
Very helpful staff. Held my item in the back office until I travelled down to York
I really like the products but this is…
I really like the products but this is the second time the courier Evri has let you down.
⭐ 1 Star – Appalling Customer Service and False Delivery Claim
ordered a Double Breasted Wool Blend Coat (£174.99) from Superdry on 19 October 2025 for delivery. The courier, Evri, falsely claimed the parcel was “delivered through the letterbox” and even uploaded a photo of themselves holding the parcel in front of a random mailbox area — not delivering it, not at my flat, and not in any secure location.
I live in a secure new-build block with locked letterboxes that can only fit letters and small envelopes. A coat could never fit inside, and my door buzzer was never pressed. I was home all day. This is clearly false proof of delivery and a failed delivery.
When I contacted Superdry, I was met with a template response asking me to check sheds, garages, or neighbours — which shows they didn’t read my email or the evidence I provided. I had already explained that there are no such areas and that the parcel was never delivered.
It’s shocking that Superdry continues to use Evri, given their reputation for lost and falsely marked parcels. I’ve had to chase both companies for an item I paid for, while Superdry’s response has been dismissive and slow.
I’m still waiting for a proper investigation, refund, or replacement. Absolutely unacceptable service from a brand I previously trusted.
Great coat at a good price with great…
Great coat at a good price with great customer service
Friendly staff at the store and…
Friendly staff at the store and great-quality clothes!
Great product
Great product ordered abd delivered to store for pick up. Good communication and friendly staff
Superquality
Good quality clothing, good online sale prices (although I do miss the in-store sales), easy ordering, good communications and fast delivery. What's not to like. Thanks Superdry.
Love the variety.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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