I was so dissapointed when the shop didn't have my size in a particular top, but I really didn't want to come back to Westfield another day to collect. The kind woman at the till said she could have i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great choice of clothes always cable to return free ..... Only downside is local shop at white city Westfield dont offer discounts when it used too before it moved location in westfield ..... Prefer t... Se mer
We received above and beyond service from the store manager Charles. He excelled in his quality of service by sourcing clothing im store and online and in other stores. He held items for me until I c... Se mer
Super unprofessional team member in Westfield ‘mens’ store. I felt bad for the girl who was on a shift with him. He had no interest to deliver any sort of customer service nor support for the female... Se mer
Företagsinformation
Om Superdry - White City
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
SU1103/1104, Westfield Shopping Centre, W12 7GA, London, Storbritannien
- 02087 435201
4,3
Utmärkt
255 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered from website with 10% off for…
I ordered from website with 10% off for first time purchase. They sent me the wrong jacket (color, size and different jacket)Very disappointed. store staff in Westfield London White City ( men store)should receive appropriate customer service training
25 november 2025
Quality clothing
Great quality jacket with I’m very pleased and the price is reasonable, staff helpful.
18 november 2025
Customer service good however left the…
Customer service good however left the security tag on my purchase so now have to go back to the store to sort it. Baring in mind I do not live right by a suoerdry store.
18 november 2025
I ordered an afghan coat
I ordered an afghan coat. I love it, it's both warm and beautiful. But I am quite skinny and... it pissed me off a bit.
Normally i wear 32-34 size. I ordered 36 then, because on their website it suggested to order bigger ones. Fair.
It was still too small. I mean I could put it on, but if I had a jumper underneath it (which I promise you I would, I'm always cold) I couldn't move my arms at all.
It was my first order from Superdry ever. I joined the newsletter so I can have 10% off my order.
To exchange the coat I had to make a refund and then place a new order - but 10% was gone. And mind you, it was a big expense for me :( Soooo annoying.
I picked up my second order at the store in white city and the staff was lovely xxx
23 oktober 2025
Went to return an item in store that…
Went to return an item in store that I'd purchased online. Went all the way to the Westfield store which was nowhere to be seen. Checked on the superdry site before leaving and it was showing open until 21.00. After closing a store, they don't update their website, which is beyond lazy, pathetic and unprofessional.
22 oktober 2025
searching for a jacket
I really enjoyed the layout of the store, the price of my jacket was good and the sales assistant was helpful.
5 oktober 2025
The staff in-store were great
The staff in-store were great. They held the jacket for an hour so my daughter could think about purchasing it. We did in the end and the whole experience was pleasant.
8 oktober 2025
I love shopping in superdry!!
I love shopping in superdry!!! The clothes are of excellent quality and the staff are welcoming and friendly 😊
26 september 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Superdry - White City
We appreciate you sharing your feedback. At our company, we aim for you to have a great experience, so we love to hear from happy customers. Thanks so much!
Superdry
Super unprofessional team member in…
Super unprofessional team member in Westfield ‘mens’ store. I felt bad for the girl who was on a shift with him. He had no interest to deliver any sort of customer service nor support for the female sales assistant.
Customer service got back to my e-mail promptly, thank you, that why not 0 star.
17 augusti 2025
Service was quick
Service was quick, informative and I am very happy with what I bought.
3 augusti 2025
My experience was absolutely out of…
My experience was absolutely out of this world. I initially went in the shop to just look around while with my friends and we didn’t see a single item that we didn’t like, all the items were amazing quality and looked impeccable. When i saw this stunning hat i fell in love instantly, i didnt buy it straight away just incase i found something that topped it but nothing did and i was thinking and talking about it for so long i just had to go back and get it about 2 hours later. I am so happy!! Not to mention the staff were lovely!
26 juli 2025
Omdöme utan inbjudan
Thanks
Thanks - Found a perfect coat for spring! And with a small more discreet logo finally! Thank you for holding it until closing time, saved me lugging it around!
13 april 2025
I like the style of the shirt
26 mars 2025
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