Better seeing the product i wanted in person, in the store instead of online as wasnt sure how many inner pockets where in the coat i wanted to purcase. Shop works nice friendly
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Unacceptable that no bigger than L sizes available in Derbion store. Also not a single coat available online 3XL when your sizes look to be done for children and not adults. I weight 97Kgs with 1.8... Se mer
I actually went in store and spoke to a very helpful guy who went out of his way taking different sizes from the men’s and women’s section to see which fitted the best and then ordered my colour direc... Se mer
The jacket I bought is really good. Looks very good and keeps me really warm. Customer service is really good as well. I bought 2 medium jackets that unfortunately didn't fit well because apparently I... Se mer
Företagsinformation
Om Superdry - Westfield Derby
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
210 Westfield Centre, DE1 2PQ, Derby, Storbritannien
- 01332 293540
4,6
Utmärkt
92 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and product
No problems with ordering or delivering correct items ordered
4 december 2024
Svar från Superdry - Westfield Derby
Hello,
Thank you for your positive review!
We're happy to hear that you had a smooth experience with your order. We strive to provide a seamless and enjoyable shopping experience for all our customers.
We hope you have a lovely Christmas,
Superdry
Better seeing the product i wanted in…
Better seeing the product i wanted in person, in the store instead of online as wasnt sure how many inner pockets where in the coat i wanted to purcase.
Shop works nice friendly
3 december 2024
Svar från Superdry - Westfield Derby
Hello,
We appreciate your feedback and are glad you found our store helpful.
It's great to hear that you were able to see the product in person and get a better feel for its features. We strive to provide a friendly and welcoming atmosphere for all our customers.
Thank you for shopping with us,
Superdry
Great choice of coats for a Xmas…
Great choice of coats for a Xmas present and helpful staff
3 december 2024
Svar från Superdry - Westfield Derby
Hello,
Thank you for your great review!
We're thrilled to hear you found the perfect Christmas gift and that our Westfield staff were helpful.
Thank you for shopping with us, we really appreciate it.
Superdry
Excellent quality products and a good…
Excellent quality products and a good price, shop staff were very helpful and gave excellent service
26 november 2024
Excellent quality goods
Excellent quality goods. Very reasonable pricing.
Excellent, helpful and knowledgable staff.
Thanks Superdry.
19 november 2024
Great customer service
Great customer service, polite, friendly and very helpful.
At Superdry,Derby branch.
8 november 2024
Svar från Superdry - Westfield Derby
Hello,
Thank you for sharing your feedback with us.
At Superdry, we want our customers to have a really positive experience, so we're pleased everything went well at our Derby store.
Thank you for shopping with us, we really appreciate it.
Superdry Team
The young lady working on Sunday the…
The young lady working on Sunday the 3rd of November 2024 in the derby store was friendly helpful and overall a lovely person.
I’ll definitely be returning to your derby store.
3 november 2024
Great and respectful service
Great and respectful service. All concerns addressed in a respectful manner
17 oktober 2024
1st time at Superdry
Easy store to get around, staff busy but very helpful and the products better than expected.
9 oktober 2024
Svar från Superdry - Westfield Derby
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
This is the first time I buy from you
This is the first time I buy from you, but I liked the product.
19 september 2024
Amazing customer service as always!
16 september 2024
Great helpful and patient staff in the…
Great helpful and patient staff in the Derby store helping us with a voucher we had!
20 augusti 2024
Music in the shop was too LOUD AND…
Music in the shop was too LOUD AND HARSH, I had to leave.. . Poor employees.
14 augusti 2024
Superdry service and quality
The service in all the Superdry shops I've purchased items is good and staff are friendly and helpful. Most shops open till 8pm so that's great for people who finish work late and still want to go in and shop.
13 augusti 2024
Great products, lovely store, friendly staff
Great products, good prices in the Sale. The store is always immaculate in terms of display and staff always friendly.
6 augusti 2024
Svar från Superdry - Westfield Derby
Hello,
We appreciate your time to leave a review about your store shopping experience at our Derby store.
At Superdry, we want our customers to have a really positive experience, so thank you for your great feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
It was just by chance I called into the…
It was just by chance I called into the Super Dry shop and liked what I saw regarding the selection of clothes and ended up buying. The staff member was was very helpful and friendly.
22 juni 2024
Svar från Superdry - Westfield Derby
Hi Phil,
At Superdry, we want our customers to have a really positive experience so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.