Magasin agréable à visiter : la marchandise/collection est mise en valeur grâce à un facing/pliage au carré qui, pourtant, ne stoppe pas l'envie de toucher l'article ou de le déplier ! Malgré notre... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy navigation of the website is good but above all, the lady at the shop in Stratford Westfield was so sweet when I went to return the purchase. Long time ago I had a bad experience at the branch o... Se mer
Nice welcoming store. The clothes are reasonably priced and really good quality. I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite bei... Se mer
Actually i bought the jacket from superdry (sports puffer series mens) Within one week it got teared up from the sleeves . I mean the string got out and it pooks ripped from my shoulder...worst qua... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Stratford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
SU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ, London, Storbritannien
- 02082 210697
4,5
Utmärkt
354 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Click and collect order was supposed to…
Click and collect order was supposed to arrive on the 12th of June, I went to collect it on the 13th, it still hadn't arrived, I had ordered it for a father's day gift and I couldn't obviously provide the gift, had to source another gift from another company. I purchased it on a gift card, I am still waiting for the gift card to arrive.
11 juni 2024
Svar från Superdry - Stratford
Hi Paul,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care
Lovely staff, smoothest exchange
Hard to believe nowadays that the staff were so helpful, polite and extremely professional.
We returned an item for an exchange, it was the smoothest exchange we've ever experienced.
Will definitely go back.
4 juni 2024
Very satisfactory in all respects.
3 juni 2024
I got overcharged
8 juni 2024
Svar från Superdry - Stratford
Hello,
Thank you for sharing your feedback with us.
We endeavour to give our customers a really positive experience, so this is certainly not what we would expect and we sincerely apologise.
If this has not been resolved by the store and you need further assistance, please email : care@superdry.com
Thank you again for your feedback.
Superdry Team
Music in store too loud!
3 juni 2024
Svar från Superdry - Stratford
Hello,
Thank you for sharing your valuable feedback with us.
We always do our best to give our customers a positive experience, so we appreciate your comment. We have taken onboard your feedback.
Superdry Team
Staff and products
28 maj 2024
Nice welcoming store
Nice welcoming store. The clothes are reasonably priced and really good quality.
I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite being a really cool bikers jacket, in washed out cotton, 17 years on and still going strong.
29 maj 2024
super nice store assistant explained me…
super nice store assistant explained me all special offer.
26 maj 2024
It's nice the girl on the cash desk…
It's nice the girl on the cash desk received well and also gave me discount when I show my unidays app it was good experience to be there
25 maj 2024
Svar från Superdry - Stratford
Hello,
Thank you for taking the time to leave a review about our Stratford store.
We endeavour to give our customers a really positive experience, so we're really happy to to read your kind comments.
Thanks again for the valuable review and for shopping with us. We really appreciate it.
Superdry Team
Brilliant staff (the cashier)
Brilliant staff (the cashier), polite and offered me guarantees and policies that protect the consumer, Well done.
5 maj 2024
Svar från Superdry - Stratford
Hi Rommel,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Customer Care
Everything nicely presented and…
Everything nicely presented and displayed.
More expensive,but very good quality,comfort and feel.
Cant go wrong.
8 maj 2024
I like Superdry
I like Superdry, clothes are stylish and great quality, the stores are set out well and staff are helpful and efficient. My favourite clothes store
4 maj 2024
Very helpful
Very helpful and made it easy for me to understand when returning clothing
27 april 2024
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.