Magasin agréable à visiter : la marchandise/collection est mise en valeur grâce à un facing/pliage au carré qui, pourtant, ne stoppe pas l'envie de toucher l'article ou de le déplier ! Malgré notre... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy navigation of the website is good but above all, the lady at the shop in Stratford Westfield was so sweet when I went to return the purchase. Long time ago I had a bad experience at the branch o... Se mer
Nice welcoming store. The clothes are reasonably priced and really good quality. I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite bei... Se mer
Actually i bought the jacket from superdry (sports puffer series mens) Within one week it got teared up from the sleeves . I mean the string got out and it pooks ripped from my shoulder...worst qua... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Stratford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
SU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ, London, Storbritannien
- 02082 210697
4,5
Utmärkt
354 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good product quality. Check for online offers before buying on shop
Good product quality. Superdry also has a website where products can easily be found.
While service on the shops is good, Staff does not mention about possible online offers, and try to push clients to immediately buy the product or order it online through the shop.
21 oktober 2024
Svar från Superdry - Stratford
Hello,
Thank you for sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we have taken on board your valuable feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
The best quality of the jacket
That was great experience it's so fabulous jacket which I took but I was so disappointed for staff who is service delay !!
31 oktober 2024
Very good quality clothing
Very good quality clothing, staff in the shop could be more helpful
27 oktober 2024
Svar från Superdry - Stratford
Hello,
Thank you for taking the time to leave a review
At Superdry, we want you to have a great experience, so we appreciate your comments about our London Stratford store.
We have taken on board your valuable feedback so we can learn and improve .
Thank you for shopping with us, we really appreciate it.
Superdry Team
Good stuff
Store was in the new(er) Stratford mall. Shop was literally packed with good stuff. So much so there wasn't much room to move. Staff were friendly and quick. My new winter coat is excellent.
23 oktober 2024
Great service and store
I recently visited the Stratford store. It was a good experience. I liked the products. And I bought 2 items
22 oktober 2024
Svar från Superdry - Stratford
Hello,
We appreciate you taking the time to review your recent shopping experience at our London Stratford store.
We endeavor to give our customers a really positive experience, so it's great to hear you are happy with everything.
Thanks so much for shopping with us and your great feedback!
Superdry Team
Quality and the people who served to me
20 oktober 2024
We arrived at the store late
We arrived at the store late. The security guard was closing the doors. When we explained we were from out of town and caught the tube especially to purchase something at this store and we would be quick, he let in. Even though the shop assistance were dealing with a difficult transaction they were extremely pleasant to us. Exceptional service from this store.
16 oktober 2024
Great staff
Small shop which I prefer and have lots of stuff.
The cashiers tow lovely ladies were so nice and polite despite they deal with some rude people as I observed. Give them a pay rise
16 oktober 2024
Quality service
The jacket we wanted wasn't in store, the customer service received from a member of staff was very helpful. They were able to locate it online and place an order to be delivered to my home. Very helpful and my daughter is pleased with her jacket.
6 oktober 2024
Perfect winter coat
This is the perfect winter coat! The length is just right, the material is perfect not flimsy at all. It’s most definitely water resistant and keeps me warm. I love that the pockets are have zips and the coat also has pockets inside the coat itself and a netted pocket also.
1 oktober 2024
Satisfactory
I wanted a jacket but they was t my size and the staff advised to place an order and she assisted which was very easy and she was very polite. Thank you to her.
2 oktober 2024
At the till the man served me was very…
At the till the man served me was very rude and unprofessional..
6 oktober 2024
Svar från Superdry - Stratford
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Helping customer at the till
The lady on the till helped me order my coat with the colour I liked 👍🏼 because they did not have it in the store.
29 september 2024
The staff were brilliant dealing with a…
The staff were brilliant dealing with a faulty jacket.
24 september 2024
wasn't a bad experience just wish that…
wasn't a bad experience just wish that the tag would say the correct size,for me it said on the tag that it was a size 10 yet i came home and saw it was a size 14
27 september 2024
Person at the register was awesome…
Person at the register was awesome really nice aswell!
23 september 2024
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