This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Se mer
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Se mer
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Southhampton
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Storbritannien
- 02380 637701
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I went to the store with my hubby as…
I went to the store with my hubby as we’ve noticed some great sale going on. He wanted to get some short cargo pants but they were none in his size. Store assistant came over, suggested that he will check if they are available online, found the size we wanted, ordered it then and there, took less than 5 minutes. With free delivery shorts arrived in 3 days time and they look great on my hubby.

Svar från Superdry - Southhampton
Had a wonderful time and lots of…
Had a wonderful time and lots of options but a nasty smell around the shop. Bring in some febreze

Svar från Superdry - Southhampton
The product is very good quality and I…
The product is very good quality and I am delighted with it. The delivery service was quick, and efficient and the entire shopping experience was positve. ☺️

Svar från Superdry - Southhampton
I ordered online and chose to collect…
I ordered online and chose to collect from local store. My order was there within 2 days! The item I bought is, as usual, great quality but I would advise going a size larger than you'd think.

Svar från Superdry - Southhampton
Thank you Southampton branch.
I messed up the online ordering. Lyndon at the Southampton store couldn’t have been more helpful, friendly and efficient. Really good customer service.

Svar från Superdry - Southhampton
Really helpful staff
Really helpful staff. I didn’t know my daughter’s sizing so they were so happy to do an exchange and order in a new size for her. Quality of clothes was really good too!
Jacket still not arrived
Jacket still not arrived. It’s 4 days late. Called them and they said it’s been lost in transit. Sending a new one, which will take another 4 days. They did offer a £10 discount which is laughable

Svar från Superdry - Southhampton
Fantastic Service.
From the time I ordered,until my items arrived I was kept updated. Amazing experience using this service & would highly recommend using Superdry on line service.
Well done 👏
Ordered the items in store and…
Ordered the items in store and delivered to our home address within 2 days. Excellent service.
I bought a jacket online
I bought a jacket online. I needed a bigger size so I went to the closest shop in my town( shopping mall in Southampton City centre) to sort the return and order a bigger size. The lady who served me was incredibly helpful and nice, great attitude. She sort everything out in less then 10min. 2 days later my new order was ready to collect, the gentleman who served me was just as nice as the lady 2 days before. Collection only took a minute or 2. I'm satisfied with everything.
Excellent service
Excellent service. Item I wanted was not in the store. The staff went out of their way to help - ordered for me in store on Saturday and it was delivered to my home two days later. Thank you to the Southampton Staff for being brilliant.
And the cardigan was awesome too!
Very helpful staff in store.
Amazing service super fast delivery
Perfect in size and supper warm well…sweatshirts
Perfect in size and supper warm well made sweatshirts price in sale was outstanding but package was wet I know it’s not your fault was delivery firm
The service from in store staff - excellent
The lady in the Southampton store was very helpful when I was unable to find what I was seeking (in store) and she was quick to offer to check the on-line stock and ordered exactly what I was looking for. It arrived as was communicated and the product was all I expected - thank you 10/10
Excellent service at the shop in…
Excellent service at the shop in Southampton. Arrived before the 3 to 5 days 😁
Happy Customer
Great coat. Lovely colour. Generous sizing, you might want to size down. Quick despatch & speedy delivery.
Detta är Trustpilot
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