This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Se mer
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Se mer
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Southhampton
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Storbritannien
- 02380 637701
4,6
Utmärkt
201 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service in the southampton store
Excellent service in the southampton store they made up for the rude and unhelpful staff in the portsmouth store.
The store staff helped me so much with my query even if they could not provide the product I needed. They told me how to get it.
4 januari 2024
Good January sale price
9 januari 2024
Easy clear information when to pick up…
Easy clear information when to pick up item. Ease at picking up in store
3 januari 2024
Good quality, fast service
Good quality. Fast service to replace jacket which was too small
29 december 2023
Very good customer service
I bought some skinny jeans in the sale as Superdry is a brand I’ve bought many times that I’m always happy with. Unfortunately the jeans were not comfortable and they did not stay up for some reason so I returned them to the Southampton store and explained the issue. I got a refund without any issue so was very happy with the outcome.
26 december 2023
Great shopping experience
The shop was well stocked. The staff were friendly and respectful.
5 januari 2024
Quick delivery
Exchanged a pair of cargos. They weren't in stock so they assistant did an online exchange. Quick delivery and great trousers
28 december 2023
Excellent service from start to finish.
29 december 2023
Really happy with purchase and customer…
Really happy with purchase and customer service
26 december 2023
Knowledgeable and helpful member of…
Knowledgeable and helpful member of staff In Southampton store gave first class service when purchasing the Henley item of clothing.
1 januari 2024
Always a great welcome at Superdry
Always a great welcome at Superdry. This time I went to Southampton. Thanks for your help and advice.
29 december 2023
Good customer service.
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if they had one in stock, after checking on her tablet she confirmed they were out of stock, then she politely suggested she looked at the warehouse to see if there was one available....result!! It was delivered to our house four days later just in time to be wrapped for Christmas. Good job !!
18 december 2023
Excellent service and delivery
19 december 2023
Superdry southampton
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!!
Did their utmost to sort out my sizes and colour requirements!! 10/10
Merry Christmas Superdry Southampton.
19 december 2023
Store assistant was really helpful
Store assistant was really helpful, explained I was able to order at the store.
Delivered on time.
7 december 2023
Staff who were happy to assist
Staff who were happy to assist. Found the coat I wanted. Staff were polite and helpful.
12 december 2023
Really helpful staff in the West Key…
Really helpful staff in the West Key Southampton shop friendly and smiling 😃
8 december 2023
The salesperson was amazing
The salesperson was amazing, finding me the correct size and style from my not very good explanation!
Thank you
6 december 2023
Very good customer service
7 december 2023
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.