Anita did my threading today. She was very friendly and took her time to do a lovely job. She was very professional and took care, I would definitely return for the threading service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... Se mer
Had to return an item. Staff were very slow and refund was not processed correctly at Romford storr. Had to call customer support the next day and the AI managed to process it super efficiently, af... Se mer
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... Se mer
Företagsinformation
Om Superdry - Romford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
N20/N21 The Liberty Centre, RM1 3RL, Romford, Storbritannien
- 01708 760588
4,7
Utmärkt
144 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything I have orderd has been in…
Everything I have orderd has been in excellent condition and has arrived on time if not earlier. The only thing I would say is that some of the parcels are just left outside where anyone could have taken them but other than that great
20 januari 2022
Superdry order
There website is great and very easy to navigate and simple to order what you want there was great communication on my order it came very quick my sister was very happy when she got what I ordered thank you.
6 januari 2022
Very good customer servise
Very good customer servise, friendly staff and quick delivery
4 januari 2022
Service was fantastic
Service was fantastic . All that was missing was the free champagne..felt like a valuable customer in store. Never had a shopping experience like that before.. was served with respect and all questions answered politely and respectfully. Didn't feel like i was being a bother to the staff. Well done to the Romford store.
16 november 2021
Fantastic service throughout the whole…
Fantastic service throughout the whole purchasing experience. If you're looking for a first class service pop to your nearest Superdry store.
10 november 2021
The parka coat I got from you is…
The parka coat I got from you is amazing. I couldn't wish for a nicer coat. Your sizes are a little small, but can be rectified by going up a size.
3 november 2021
Great customer service and great shoes!
Went into my local store to buy some of the vegan trainers in a certain colour combination. They weren’t in stock in store but the lady who helped me was great- she got the ones I wanted delivered to store within the next two days!
As for the shoes themselves, I love them! It’s great that they’re vegan and they’re so cute too! My favourite shoes by far
30 oktober 2021
Lovely denim tassel jacket
Lovely denim tassel jacket and even better in half price sale. Fits well and delivered within timescales.
13 september 2021
Just love superdry 😀
29 juli 2021
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Bought a pair of white jeans last week…
Bought a pair of white jeans last week received it 2 days ago wore it yesterday and it all white bubbles by the thights the quality very bad
26 juli 2021
Svar från Superdry - Romford
Hi,
We apologise that the quality of your recent purchase has left you feeling disappointed with our brand and products. We pride ourselves on retailing goods of the highest standards, which is why all garments purchased directly from us come with a 12-month guarantee along with proof of purchase.
Please remember that you can return any item purchased from our website in the last 12 months for inspection using our free Collect+ service, if you suspect that it has developed a manufacturing fault.
You can arrange a return through our returns portal – https://superdry.returns.international; however for further assistance please view the information on our help-centre:
https://www.superdry.com/help-centre/articles/401900000002273
We appreciate your feedback and thank you for taking the time to review us.
Kind regards,
Superdry Care
Exchange of item
The jumper I bought was too small ..... I returned to shop for exchange .... no problems at all .... the next size was delivered in a few days, no p&p. Staff helpful and polite.
27 april 2021
Excellent service
Excellent service, quick postage and updated on where my item was regularly
23 mars 2021
Excellent service
7 mars 2021
Very happy with the service I received…
Very happy with the service I received from you although I had to return an item I had no problem all in all very happy I think it was Romford
10 februari 2021
product was great and arrived on time
18 januari 2021
Stylish and functional
Bought this as a replacement for my son .It Is surprisingly spacious , with lots of very handy compartments . Great colour also and very good quality and stylish . It replaces a backpack purchased in Superdry 6 years ago . Nothing wrong with it , simply looking a bit tired!
8 januari 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.