Anita did my threading today. She was very friendly and took her time to do a lovely job. She was very professional and took care, I would definitely return for the threading service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... Se mer
Had to return an item. Staff were very slow and refund was not processed correctly at Romford storr. Had to call customer support the next day and the AI managed to process it super efficiently, af... Se mer
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... Se mer
Företagsinformation
Om Superdry - Romford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
N20/N21 The Liberty Centre, RM1 3RL, Romford, Storbritannien
- 01708 760588
4,7
Utmärkt
144 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The 3 DAN'S!
The 3 DAN'S!
They all deserve a raise no matter how much they are on because if it wasn't for their excellent customer service, we would not have made the purchases we did.
We even went back the following day and spent more.
Much thanks to you all, especially the Dan the Manager
Highly recommended!
9 december 2024
Omdöme utan inbjudan
Svar från Superdry - Romford
Hello,
We are so happy to hear about your positive experience!
It's wonderful to know that our team members went above and beyond to provide excellent customer service. We strive to create a welcoming and enjoyable shopping experience for all our customers, and it's rewarding to hear that we achieved that for you. We will be sure to pass along your kind words to the team.
We hope you have a lovely Christmas,
Superdry
Very helpful staff
Very helpful staff, genuinely caring. Loved the products and received the best service. They took time to search for my item online, different stores, more than one member of staff tried to help. Although I didn’t get my choice in stock, but can’t complain. I will definitely recommend anyone to visit Romford branch. Well done, Team!
18 november 2024
Happy customer
Great selection of winter coats (that is what I was looking for).
Really helpful member of staff in the Romford branch - very attentive didn't rush me (even though I came in 15 minutes before closing time!). I was able to find an excellent, warm and good quality coat just in time for the cold snap we're about to have.
Only thing is I found the store quite dark in places and the sizing comes up small in some of their products. Would recommend
15 november 2024
Svar från Superdry - Romford
Hi Dianne,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Bought a nice jacket from super dry…
Bought a nice jacket from super dry last week at Romford Superdry store
Excellent customer service from there
5 november 2024
Excellent customer service
I received excellent customer service, the staff was very friendly and professional. I went in to exchange the size of a jacket I bought online and that was done very quickly and efficiently. Thanks Superdry Romford!
2 november 2024
Friendly and helpful staff
Came here the other day. Found a nice jacket. The guy on the till was very friendly and explained their opening times as it was a Sunday, it was open earlier but could not trade till 11. He kept the jacket for me to save holding it, so I could continue looking around. Staff as said friendly and willing to help.
27 oktober 2024
Svar från Superdry - Romford
Hello,
Thank you for taking the time to give us your Romford store shopping experience feedback.
We always do our best to give our customers a positive experience, so we're really happy to read your comments
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
They looked after my purchase while I…
They looked after my purchase while I was in hospital.
4 februari 2024
Bigger sizes
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoulders a lot of your wonderful items didn't fit me.
5 oktober 2024
The quality and ddsign of your products…
The quality and ddsign of your products are excellent. The value is also fair but the most is the people behind every shop that i went to, they’re friendly and professional to their job. If I’m the CEO of Superdry, I will raise the morale of these employees and give them reward and raise thier wages. More power to your dynamic business.
26 september 2024
Amy was so helpful …
Amy the Shop assistant was extremely helpful with my enquiry and purchase
21 september 2024
Fantastic experience Customer service…
Fantastic experience Customer service by one young lady with glasses was amazing.A credit to your company.
15 september 2024
Not your typical shopping experience.
Really fantastic and helpful staff who actually engage with you rather than the typical sales pitch you would encounter in any store.
They're willing to go the extra step to ensure your visit is satisfactory.
14 september 2024
Professional friendly staff
Went to collect my trousers from the Romford store, The staff were really friendly and helpful. they went to get my package whilst I browsed in the store. The were quick to return with my order. Great store and nice staff.
21 augusti 2024
Members of your team were very helpful…
Members of your team were very helpful and very polite. Items are great quality.
5 augusti 2024
Very easy to order
Very easy to order. I was kept updated about the delivery and delivery arrived in time.
Was very pleased with my order.
30 juni 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.