Two ladies on service at Drake Circus were both helpful,accommodating and kept up positive chat during transaction. The store had plenty of choice available with one of most sizes of each product... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My package said delivered with a picture of it what looked like my post box , but it wasn’t there and my postbox was locked, we all do have the same post boxes around here but I’ve been to every block... Se mer
In store help was good and was able to order mysize in store on line. The only disappointment is that some of the mens clothing is inconsistent in tailoring and finish, such as hemming colours and clo... Se mer
M daughter saw a coat online so we came into store to try it on and check size. You had all the sizes and we spent ages trying different sizes to compare. We were the only ones in the store and the la... Se mer
Företagsinformation
Om Superdry - Plymouth
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
41, Drake Circus Shopping Centre, PL1 1EA, Plymouth, Storbritannien
- 01752 267608
4,7
Utmärkt
218 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered online ..collected from store
Ordered online ..collected from store
Emailed everystep of the process
Very happy
6 januari 2023
Very fast delivery
Very fast delivery
When I went into the shop, the guy was super helpful and friendly. He found the delivery straight away.
3 januari 2023
Package hadn’t been delivered to me
My package said delivered with a picture of it what looked like my post box , but it wasn’t there and my postbox was locked, we all do have the same post boxes around here but I’ve been to every block and nothing, I’m still waiting to hear from superdry
30 december 2022
expensive call charges for customer service
I tried calling customer service to be told the call was costing me £6 plus. I immediately put the phone down but I was charged. Disgraceful. I had a problem with my returns label as it had not been sent to my email address and once you have looked at the label, one is unable to do it again making returns really difficult.
I went to store to change the coat but was told I needed the receipt, The receipt was in my email and there was no internet in the shopping centre. I told them the card I used but still could not or would not help. The bags they arrive in are paper and arrive totally ripped every time. Good for the environment but not good for returning, or even receiving. Superdry update your telephone call charges and be a bit more helpful with your returns.
31 december 2022
Omdöme utan inbjudan
The coat that I bought was very thin…
The coat that I bought was very thin and not worth the money that I had paid for it. However they were helpful when I needed to return the item.
23 december 2022
Click and collect
it was a collection order, would be more handy if you created a carrier handle on the parcel or gave me a paper carrier bag.
12 december 2022
On line purchase didn't fit
On line purchase didn't fit. Took item to local store.
And got great service and my pay pal account re paid.
Love the quality of clothes and efficiency of your company, and why I will continue to be a super dry fan.
12 december 2022
Very helpful customer service
30 november 2022
Super dry are amazing in store so…
Super dry are amazing in store so friendly and helpful but so much
22 november 2022
Delivered on time thank you
26 november 2022
Great product and Great delivery
4 november 2022
Friendly and helpful guys!
3 november 2022
Excellent service. Did not have my size in store but…
Did not have my size in store but helpful member of staff ordered it for me for home delivery.
Item arrived when stated and was perfect.
This is my third and won't be my last Superdry jacket
15 oktober 2022
Item was how I expected
Item was how I expected , collection order , women in store offered me to try it on so if any issue can sort in store straight away , packaged well
1 oktober 2022
Great
Me and my partner use the Plymouth store often, even if it is in passing. The staff are always polite and helpful and nothings seems too much for them
4 september 2022
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The items I wanted to buy were sourced…
The items I wanted to buy were sourced from within the company and delivered to door within the week. The whole experience was flourless and quick!
Thank you
Regards DW
18 augusti 2022
Svar från Superdry - Plymouth
Hi, Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
Svar från Superdry - Plymouth
Hello Tracy,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Superdry Care
Svar från Superdry - Plymouth
Hi Khaled,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.