Speedy delivery. Second purchase of identical item as my other daughter wanted same as sister. Store had no more in stock but lovely assistant ordered on iPad had it delivered to daughter in Lon... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Every time I use the store I am greeted by a friendly face and attentive staff that even remember my name. More retail outlets could learn a lot from the way your staff deal with customers. I alw... Se mer
OXFORD Store. Can't fault the brilliant customer service we received in the Oxford store from Anne-Marie. We had a faulty garment and Anne-Marie was so helpful, resolved the issue and turned a negativ... Se mer
I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I... Se mer
Företagsinformation
Om Superdry - Oxford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
216, The Westgate, Queen Street, OX1 1PE, Oxford, Storbritannien
- 01865 791189
4,6
Utmärkt
246 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great quality but please improve the…
Great quality but please improve the lighting on your Oxford store.
30 maj 2025
Superdry is always exciting and inviting.
Range of clothing is always good. The quality is superb. Styles which have been popular come back the following year. Staff are always friendly and helpful. Absolutely my favourite shop to browse in at all times of the year.
1 april 2025
Great clothes
I always purchase Superdry clothes due to the style, way they are made. Great choice of clothes, accessories available. When you place the order it is always a quick despatch to either your house or to your local store. 🌟🌟🌟🌟🌟
20 mars 2025
Omdöme utan inbjudan
That was a nice jacket
19 januari 2025
Never delivered/ disappointed
I ordered a jacket from SuperTry and initially requested home delivery. However, as I wasn’t available at the time of delivery, I redirected it to a local pickup location. Unfortunately, the jacket was never delivered there and was eventually returned to the sender after a week. Although I did receive a full refund, I was disappointed as I really wanted the jacket. It’s a shame when you don’t get what you expect, especially after trying to resolve the situation
12 januari 2025
Ordered a replacement shirt in the…
Ordered a replacement shirt in the shop, card was charged but I was told the order did not go through. My account has been charged, it’s not a ghost order which is what I was told in the shop.
29 december 2024
worker was rude and stank of bo
worker was rude and stank of bo. absolutely disgusting
3 januari 2025
Omdöme utan inbjudan
Amazing jacket 👏
26 november 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Superdry - Oxford
Hello,
We're so glad to hear that you were happy with your purchase.
It's always rewarding to know that our products bring joy to others. Thank you for shopping with us and we hope to see you again soon!
Kind regards,
Superdry
Excellent Service and Shopping Experience at Superdry Oxford Street
I had a great experience shopping at the Superdry store on Oxford Street. The staff were incredibly friendly and helpful, especially in assisting me with finding the right styles and sizes. They were knowledgeable about the products and made the shopping process smooth and enjoyable. The store was well-organized, and I appreciated the efficient and attentive service. Definitely one of the best shopping experiences in London!
13 november 2024
Amazing service,Extremely reliable,slightly expensive
Had no trouble inside in terms of finding the perfect piece of clothing
Amazing collections
Nice atmosphere
Perfect first time experience
4 november 2024
Exchanging a top
I had ordered a top for my son for Christmas in size medium at Superdry online, only to discover that I should have ordered a size small. I went into my nearest Superdry store, some 20 miles away, where the assistant very kindly provided me with a refund, thus enabling me to purchase the same top but in a different colour, as they had no small in the original colour purchased. Overall, the experience was very good and much easier than having to post the item back and wait for an exchange through the post.
30 oktober 2024
Great clothes
Great coat 🧥 warm and dry, just makes sure you buy slightly bigger size than you need
25 oktober 2024
Svar från Superdry - Oxford
Hello,
Thank you for sharing your great feedback with us.
We always aim to offer the best service to our customers every time, so we're really happy to read your comments about your shopping experience at our Oxford store.
Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Svar från Superdry - Oxford
Hello,
Thank you for sharing your 5 star review with us.
At Superdry, we want you to have a great experience, so we are delighted with your feedback regarding our Oxford store.
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.