The young lady who served us was amazing. She tried everything to acquire what my son needed, even checking the internet and gave us a number of alternative option. Sizing at an Outlet will always b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We went to the shop in Swindon Outlet Village, such bad organization, too many clothes on rails that most the clothes were ending up on the floor, sale items mixed with full price items. Staff hangi... Se mer
Janette and Jamie spent time with us in store and on line to find a larger size of hoodie to exchange for one we were returning. Nothing was too much trouble for them. They were respectful, helpful,... Se mer
I purchased 2 skirts, a Vintage logo t- shirt, Organic cotton shirt, Boyfriend Trucker Jacket and Vegan Low Pro Classic Sneakers and all these were delivered to me in good packaging. My outfits make... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Outlet Swindon
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
77 Kemble Drive, SN2 2DY, Swindon, Storbritannien
- 01793 434253
4,6
Utmärkt
133 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Superdry
I was constantly kept in the know about my delivery, and the delivery in order was comfy
22 april 2023
Great products
30 november 2022
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great outfits
This store had a great collection and good deals !! Staffs were amazing and so helpful
26 juli 2022
Omdöme utan inbjudan
Svar från Superdry - Outlet Swindon
Hello,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Fabulous item thanks
10 juni 2022
Svar från Superdry - Outlet Swindon
Hello,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Great service
Great service. Unfortunately had to return one item as too small but will reorder larger size.
11 mars 2022
Frustrated, no delivery, no information
Hello. I have paid for an item that hasn’t been delivered. The delivery company Hermes, has asked me to get in contact with Superdry because it’s been over 12 working days since I placed the order. Both Superdry and Hermes notified me that the item has been dispatched, moneys have been taken from by bank yet still no item has been delivered. If I hadn’t taken considerable time to contact both Superdry and Hermes (both automated complaints systems were time consuming and cumbersome to navigate) I would still be waiting for the item to be delivered believing that it was going to be delivered any day and no one would have contacted me to provide me with any information. The item is expensive and this has been a real hassle for me and I will not be ordering any mode items from Superdry again
9 december 2021
I was expecting a parcel from superdry…
I was expecting a parcel from superdry yesterday to my local pickup newsagents
Delivery was by Hermes
But it wasn’t as Hermes decided to
Send back as apparently I no longer needed parcel
Complete lie
I’m sharing the blame with superdry as they use a delivery company that charge £6 connection fee if you want to talk to a person
Superdry 48 hrs to answer my complaint
Too
Not happy at all !
2 september 2021
Omdöme utan inbjudan
Svar från Superdry - Outlet Swindon
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We would suggest contacting us directly before involving Hermes in the future, to avoid the phone costs.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
As always good quality and good prices…
As always good quality and good prices in the outlet .also speedy service with delivery
23 juni 2021
Amazing I love this company thank you
Amazing I love this company thank you
Jose de Oliveira
15 maj 2021
Product as described
Product as described. Slightly snug for a medium but nice fit. Pkg arrive well before indicated date, which was a bonus but didn't do much for planning. On the whole very happy.
18 februari 2021
Love super dry .clothes are affordable…
Love super dry .clothes are affordable and comfortable. Love the joggers with zips. Quick and easy delivery with free returns. Hassle free. What’s not to like?
21 januari 2021
Svar från Superdry - Outlet Swindon
Hi christopher white, thanks for taking the time to share your feedback with us. Providing the best service and quality products is the most important thing for us. Thank you for your review. We hope to see you again soon!
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