Superdry shop has some very good deals, it seems from the studio, this last time there was a few things I would like to purchase next time I visit, I love the jackets available Nice looking shop
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went in to exchange/replace a coat with a little seam issue (came unstitched inside a pocket as a Christmas present) and Josh at the Ashford Outlet branch was on form - so patient with me and mum, hel... Se mer
Ques way too long and bulk of items way too overpriced despite black friday sale everything was more expensive than pre sales ...staff were excellent though. Store itself extremely good and quality of... Se mer
Företaget har svarat
Very nice experience. First time for me buying something in Super dry. Bought myself a lovely Parka. Lots of deep and secure pockets, snuggly but without restricting movement or feeling sweaty. And th... Se mer
Företagsinformation
Om Superdry - Outlet Ashford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Ashford Designer Outlet Centre, TN24 0SD, Ashford, Storbritannien
- 01233 638369
4,7
Utmärkt
201 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered the coat online
Ordered the coat online. Daughter love it as a early Xmas present
1 december 2024
Svar från Superdry - Outlet Ashford
Hello,
We're so glad to hear your daughter loves her new coat!
It's always heartwarming to see our products bring joy to our customers. Thank you for shopping with us.
We hope you have a lovely Christmas,
Superdry
Great selection good quality clothing…
Great selection good quality clothing reasonable price. Lovely tracksuit bottoms.
3 december 2024
Svar från Superdry - Outlet Ashford
Hi,
Thank you for your kind words!
We're so glad you enjoyed your recent purchase. We strive to offer high-quality clothing at reasonable prices. We hope you enjoy your new tracksuit bottoms.
Thanks for the support,
Superdry
Ques way too long and bulk of items way…
Ques way too long and bulk of items way too overpriced despite black friday sale everything was more expensive than pre sales ...staff were excellent though. Store itself extremely good and quality of merchandise 1st rate was just the overpricing I rated low due.
3 december 2024
Svar från Superdry - Outlet Ashford
Hello,
We appreciate your feedback and understand your disappointment with the pricing during our Black Friday sale.
We strive to offer competitive prices and value to our customers. We're glad to hear you enjoyed the store's atmosphere and the quality of our merchandise. Your feedback is valuable to us as we continue to improve our offerings.
We hope you have a lovely Christmas,
Superdry
Very happy with the service and speedy…
Very happy with the service and speedy delivery.
Staff helpful and friendly at Ashford Outlets
17 november 2024
Greeted when entering the branch and…
Greeted when entering the branch and made to feel welcome
24 november 2024
Promised delivery time not respected…
Promised delivery time not respected (bought in store for next day delivery) ; resulting in further delivery + custom fees.
Online Customer service is obnoxious and of no help with this matter ; they offered 5£ compensation for 45£ extra cost…
Will not be buying from SuperDry again….
29 oktober 2024
Always a good product at a fair price
Always a good product at a fair price. However it be nice to a return to old Japanese flare of 20 years ago. It made it a distinctive brand.
22 november 2024
Svar från Superdry - Outlet Ashford
Hello,
We appreciate you sharing your feedback about your experience at our Ashford Outlet store.
We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly.
We have taken on board your feedback.
Thanks so much for shopping with us.
Superdry Team
I had to return to Ashford outlet…
I had to return to Ashford outlet village as my purchased jacket was missing faux fur hood lining. Staff we very helpful and found a lining that fitted. Very polite, helpful anaccommodating.
Thank you.
21 november 2024
Great selection of everything however I…
Great selection of everything however I was particularly looking for a zip up ladies hoodie.I noticed that they're not as thick as the men's zip up ones, so didn't buy one. Such a shame as one I bought years ago lasted ages and I loved it, but I won't pay same price as a man's for not such gd quality and warmth
21 november 2024
Svar från Superdry - Outlet Ashford
Hi,
We appreciate your feedback and understand your disappointment with the ladies' zip-up hoodie.
We strive to offer a diverse selection of products, and we value your input regarding the quality and warmth of our ladies' hoodies. We'll take your comments into consideration as we continue to improve our offerings.
Thank you,
Superdry
Excellent quality of the products!
19 november 2024
The staff in Ashford outlet went over…
The staff in Ashford outlet went over and beyond to idetify the sweat top which they didn't stock I had seen in Bluewater. Ordered it online for delivery to my house. I am not an online customer so needed guidance. Thank you.
7 november 2024
Member of staff polite and happy in his…
Member of staff polite and happy in his work,
Never waited to long to be served
Member of staff Asked open question eg have you found what you were looking for etc
18 november 2024
Svar från Superdry - Outlet Ashford
Hello,
We're glad to hear you had a positive experience with our staff.
Their dedication to providing excellent customer service is a priority for us. We appreciate your feedback and will continue to strive for a consistently enjoyable shopping experience.
Thank you for the positive feedback,
Superdry
Great product. Good price. Nice experience
As usual. The quality of Superdry products are superb. This time , the item was reasonably priced so I’m happy with the experience.
I will continue to shop at superdry.
29 oktober 2024
Svar från Superdry - Outlet Ashford
Hi Dre,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Great staff at the Ashford Outlet…
Great staff at the Ashford Outlet Superdry Store.
After an M65 jacket for me, and a pair of specific cargo trousers for my 14 year old son. Neither in stock st the branch, but the staff located both on a tablet, ordered them with free home delivery, and both successfully delivered within two days.
Very happy.
31 oktober 2024
Svar från Superdry - Outlet Ashford
Hello,
We really appreciate your feedback about your experience at our Ashford Outlet store.
We always aim to offer the best service to our customers every time, so we're pleased that everything has gone smoothly with our instore ordering service..
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Svar från Superdry - Outlet Ashford
Hello,
Thank you for your review about your Ashford Outlet store shopping experience.
At Superdry, we want our customers to have a really positive experience, so we really value your feedback.
Thank you for shopping with us.
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Svar från Superdry - Outlet Ashford
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Care
Easy easy easy easy to order
Easy to order , quick in arriving . Very happy birthday man ! Fitted well Comfortable ! Delighted
8 oktober 2024
Great assistants
Great experience today shopping at ashford outlet the assistant was so helpful and courteous
10 oktober 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.