Ordered to store, I received no notification that it had been delivered and ready to collect. Emailed customer service had no response from them! Tried calling the store but the line had a fault so co... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... Se mer
Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... Se mer
Great customer service. Good product. Easy home delivery when size not in shop.
Företagsinformation
Om Superdry - Nottingham
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
3, Victoria Market, NG1 3QN, Nottingham, Storbritannien
- 01159 412272
4,6
Utmärkt
252 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick delivery
very good service and quick delivery (ordered in the shop on Saturday afternoon, delivered on Monday morning)
5 december 2022
Excellent rucksack
Excellent rucksack - way better than it looked on the website, with compartments to take everything I need to carry (laptop, iPad Mini, chargers etc).
14 december 2022
Beautiful coat but what a shame no…
Beautiful coat but what a shame no popper buttons. As the coat is extra long you literally need someone to zip you up as the zip is all the way at bottom front of ankle.
1 december 2022
I'm in love with their fabric quality
I'm in love with their fabric quality.
Ones I asked about refund (because of size) received it next day
2 december 2022
Nottingham shop Visit
Visited the Nottingham shop looking for a similar top that my wife had already bought. I asked the shop assistant for help and he was excellent. First showing me similar tops in stock and then looking online. He found the top and was delivered a couple of days later
23 november 2022
I just like superdry brands good fit…
I just like superdry brands good fit and excellent quality, very satisfied
26 november 2022
Great experience as always
Arrived at the time expected. To the place expected. Very easy pick up service from my local shop. Item as described. Comfortable and fits well.
24 november 2022
The delivery was prompt
The delivery was prompt. Unfortunately the coat was faulty. However, the refund was expedited quickly and without fuss.
14 november 2022
Easy to collect from store
5 november 2022
Our 1st experience of Superdry
It was the 1st time I’d been in Superdry - we were shopping with our 14 year old grandson, & we bought him a pair of shoes there. They didn’t have the colour he wanted, in his size, so we ordered them. The male member of staff was extremely helpful, and explained carefully about delivery times. He was “spot on” & the shoes arrived in plenty of time for our grandson’s birthday. We were delighted with the service, the delivery and the goods!
30 oktober 2022
The manager who served me in your…
The manager who served me in your Nottingham store had an excellent manner ,knowledgeable about your company practices. Great all round experience,very happy with both members of staff who delt with my problem and purchase.😀
30 oktober 2022
Had to exchange item I bought online…
Had to exchange item I bought online and was able to do this at nearest Superdry shop.very good service.
26 oktober 2022
A seamless purchase in the Nottingham…
A seamless purchase in the Nottingham store by Charlotte who was very polite and helpful. I will be making more purchases at this store in the future
10 oktober 2022
Amazing
Amazing, website super easy to use.
Delivery was fast, great email communication. Delivered by evri.
Item is amazing, brilliant quality.
10/10
14 oktober 2022
I fell in love with a winter coat in…
I fell in love with a winter coat in your Nottingham Victoria Center shop. The only size 16 had a little fault and was discounted but I wanted a perfect one. I live in Harrogate so couldn't go back to the shop. The lady in the shop offered me that she orders one for me and it will be delivered to my home. I can't remember her name but it was on the 10th October in the morning hours. She's a credit for your company.
10 oktober 2022
Terrible service
Terrible service. I ordered 3 different coats. I was sent 3 but they sent 2 identical ones! I contact Customer Service straight away and received a reference number with “we will be in touch within 48 hours”. Nine days later, I am still waiting!!!!! So terrible delivery and disgusting service to date
5 oktober 2022
Return
Quick and efficient service. Friendly staff member who offered advice and helped process my return.
3 oktober 2022
Shop assistant was so polite and…
Shop assistant was so polite and helpful got the delivery after two days can’t complain thanks
20 september 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.