I bought a hoodie from the Northampton store. There was an issue with it after 1 wash…we took it back to see what could be done, as I didn’t have the receipt….SCARLETT, the store manager was wonderful... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely disgusted regarding my daughters experience with an extremely rude and incompetent security guard accusing her of taking items with no basis for this and then telling her to leave the shop... Se mer
Easy ordering online, fast delivery, item arrived well packaged and on perfect order. The item dis not suit me unfortunately, so had to be returned. The return process was very easy. I returned it to... Se mer
Tom ordered my jacket for me in store as the current merch available instore did not have the exact jacket I wanted. He made me aware I could order it for in store delivery also as I was due to be ou... Se mer
Företagsinformation
Om Superdry - Northampton
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit SU34/36, Grosvenor Centre, NN1 2EB, Northampton, Storbritannien
- 01604 603556
4,5
Utmärkt
164 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great job Superdry
First of all, your staff were wonderful when I collected my order from store, they couldn’t have been any more helpful and friendly and that is really very important to me! The items I collected were the ones that I had ordered and were both in perfect condition. I did prefer one over the other but I didn’t want to return either so that is just personal preference. So all in all great job Superdry!
24 mars 2026
Love my ladies gilet I bought
Love my ladies gilet I bought. The staff were excellent. With helping me achieve my purchase. It's soft, long, comfy and worth every penny.im one very happy customer
3 mars 2026
Evie went above and beyond with her…
Evie went above and beyond with her service, helping me find a coat which suited what I was looking for. Really great service . 10/10
15 mars 2026
Omdöme utan inbjudan
Helpful staff
4 mars 2026
Very friendly staff at the grover…
Very friendly staff at the grover centre in Northampton
2 mars 2026
The Lydia was very…
The sales assistant Lydia was very informative and patient. I was struggling buying the right puffer coat but Lydia explained the product to me.
29 januari 2026
satisfied customer …
Online shopping excellent Customer service in store excellent.
Returns process excellent
11 januari 2026
Went into the shop just to have a…
Went into the shop just to have a browse so a few things that I like approach staff member to ask her if she could help me with a few bits spoke to Urte she was so lovely and was so patient with me as I am a really indecisive shopper. I also didn’t want to overspend and she spent the time looking around the shop so that I was happy with my budget,energy was amazing then we got to the till and there was a manager with lovely bright coloured hair. She also had great energy really friendly polite and helpful staff and could not fault their customer service skills, thank you guys for making my experience amazing and for giving me hope that good Customer Service is still
Alive!!
17 januari 2026
Omdöme utan inbjudan
The staff helped me out big time by…
The staff helped me out big time by firstly replacing the jacket I’d bought because it had a hole in one of the pockets and secondly keeping my work mobile phone safe which I’d inadvertently left in one of the pockets.
14 januari 2026
Consider the size carefully
Found an item in store that my wife thought would be suitable for our son's birthday,we had to return it and swap for the next size up,i have found that on occasions I also have had to go up a size
12 januari 2026
Great Service
Easy ordering online, fast delivery, item arrived well packaged and on perfect order. The item dis not suit me unfortunately, so had to be returned. The return process was very easy. I returned it to a store and the staff member was very helpful and pleasant. I will definitely buy from you again.
2 januari 2026
I bought a coat for over 100£
I bought a coat for over 100£ , i didnt realise that it had a stain until i removed the price tag, i took it back straight away for a replacement , until i was told that because i removed the price label, that i will not get a replacement , so gutted , i will never shop with Superdry anymore , sad to leave this way , i thought they care for their customers .
4 januari 2026
The experience i had was so great coz…
The experience i had was so great coz was puzzled which jacket to buy and i called one sales lady and asked said to her look i need to buy one from these two which one would u prefer if i was yo guy then she said this one looks good that made me to buy it that experience was just good
27 december 2025
Staff were great.
Extremely helpful staff when collecting, exchanging an item ordered online and again when collecting the replacement.
27 november 2025
Nice store and plenty of choice.
11 december 2025
Very bad
Very bad. I have still not got the email that my parcel has arrived and it has caused inconvenience. I will have to visit the store and don’t know if my jacket is there or not. Not a happy customer
22 november 2025
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