The product quality is good. However. the store assistant told me my item would be delivered the next day. 4 days later still not here. Customer service (no telephone help just online chat) then te... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As always, all staff are wonderfully welcoming! They go above and beyond to make sure that their customers experience a wonderful visit to their store. The lady serving us on our most recent visit... Se mer
I was looking for a men bomber jacket as a gift for my friend. As soon as enter the shop in MK Shopping center a lovely lady asked me if I need help. I did mention about bomber jackets and her confid... Se mer
Went into Superdry, Milton Keynes and was very impressed with the quality, colours and selection of mens clothing. Purchased 4 shirts, not cheap, but better to pay for something that looks good and b... Se mer
Företagsinformation
Om Superdry - Milton Keynes
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit SU15/16 Midsummer Place, MK9 3GB, Milton Keynes, Storbritannien
- 01908 605126
4,7
Utmärkt
374 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Superdry - Milton Keynes
Hello,
We appreciate you sharing your feedback about our Milton Keynes store.
We always aim to offer the best service and products to our customers every time, so we're really pleased to read your great comments.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Found what I wanted very quickly
Found what I wanted very quickly
Made my choice of colour
Took them to the till. No Q
Paid in cash
The person behind the till was very helpful.
14 november 2024
Svar från Superdry - Milton Keynes
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so it's great to read your positive comments about our Milton Keynes store.
Thank you for shopping with us. we really appreciate it.
Superdry Team
Quality, quality, quality!
Excellent staff assistance as they didn't have the size I wanted in store (Milton Keynes), so ordered form me straight away. Speedy delivery and a beautiful item. TBH I love Superdry, it's just quality all the way.
3 november 2024
Svar från Superdry - Milton Keynes
Hello,
Thank you for reviewing your store shopping experience at our Milton Keynes store.
At Superdry, we want our customers to have a really positive experience, so it's great to hear from happy customers.
Thank you for shopping with us and supporting our brand.
Superdry Team
Svar från Superdry - Milton Keynes
Hello,
Thank you for taking the time to leave a review.
We endeavour to give our customers a really positive experience, so we're really sorry to hear this.
Please contact our store direct for support. Our team will be happy to assist you.
We have taken onboard your valuable feedback.
Superdry Team
Customer service
The assistant that served me at the till was excellent! I’m quite difficult to please but she was so helpful, helping me source items, offering options to order in/ deliver, checking for sizes. All with a smile. Good job
29 oktober 2024
Svar från Superdry - Milton Keynes
Hello,
We appreciate you sharing your feedback with us about your shopping experience at our Milton Keynes store.
We always aim to offer the best service to our customers every time, so we're really pleased to read your great comments.
Thanks for shopping with us, we really appreciate it.
Superdry Team
The assistant that found me exactly…
The assistant that found me exactly what I wanted and when I asked for two arranged for the extra one to be posted to me
8 oktober 2024
No pressure staff
No pressure staff, plenty of choice, efficient and helpful at all times.
12 oktober 2024
Premium brand... worst customer service
I bought 2 coats and a hoodie and I needed to send one of the coats back as it didn't fit quite right. The returns process is absolutely crazy and is completely broken. The online chat system is broken and from what I can tell looking at all the feedback on here it hasn't worked for months. This is a premium barnd that costs far more than it should for what it is, and yet they have the worst customer service. Primark tries harder and has better customer service than Superdry. I ended up going into store in Milton Keynes and I was met by a rude assistant on the till who couldn't have cared less about my issue. An issue that was simply a wrong size coat the needed swapping for a better fitting size. I ended up forcing a full refund and walked out. I can't believe my disbelief that a company that charges so much money can't be bothered to improve it's processes, sort out their broken website and hire and train staff who actually know how to do their job, know UK consumer laws or at least smile. Ridiculous.
6 oktober 2024
Svar från Superdry - Milton Keynes
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we are sorry to hear of these frustrations and sincerely apologise for the experience.
Our Customer Care team are available 6 days a week as detailed on our website Help Centre. Live chat is available Mon - Fri 8am to 6pm, Saturday 9am to 5pm. Closed Sunday. We aim to respond to emails within 72 hours : care@superdry.com
We have taken onboard your valuable feedback to learn and improve our service.
Thank you for shopping with us.
Superdry Team
Great service from the staff
Great service from the staff, the guy at the till was very helpful.
3 oktober 2024
The approachability of the two staff…
The approachability of the two staff members that I spoke with and the knowledge they held on products online and instore
3 oktober 2024
I felt the staff was not that…
I felt the staff was not that interested in showing me some options.
28 september 2024
Friendly staff
14 september 2024
Brilliant
Brilliant company love the fast track delivery option came with in 3 days which was great.👍
6 september 2024
Great sales person
Great sales person.
She was very friendly and engaging, not like most of the youth of today!
11 september 2024
Opened a checkout for us so we didn’t…
Opened a checkout for us so we didn’t have to wait
4 september 2024
Fast delivery of items ordered in store
26 augusti 2024
Svar från Superdry - Milton Keynes
Hi, thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it. Kind Regards, Superdry Customer Care
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