Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... Se mer
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... Se mer
After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... Se mer
Företagsinformation
Om Superdry - Merryhill
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, Storbritannien
- 01384 483169
4,6
Utmärkt
228 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful staff
Helpful staff - the music is too loud in all superdry shops, however, at the Merry Hill Centre branch at least there is decent music playing…
8 november 2022
The lad behind the till was very chirpy
12 november 2022
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Quick delivery to local store
Quick delivery to local store , and prompt return service .
Friendly , helpful staff instore to collect package
25 augusti 2022
Svar från Superdry - Merryhill
Hi Clover,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for your review and comments.
Kind regards,
Superdry Care Team
Staff were very helpful
14 augusti 2022
Svar från Superdry - Merryhill
Hello,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Excellent Customer Service
I've ordered online since lockdown, love free delivery and returns and since shops are open, it's so easy to drop in. I usually order 2 sizes to try and return 1 via the shop. Quality is always excellent, often collect from the shop, try on there and return 1 immediately. Staff are always happy to oblige and any refunds dealt with quickly
26 juli 2022
Svar från Superdry - Merryhill
Hello Vicki,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
I received the wrong order
25 juli 2022
Svar från Superdry - Merryhill
Hello Shaney,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really sorry that we've got it wrong this time. I've sent you an email to get this sorted out for you. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Superdry Care
Great instore customer service, easy ordering and delivery .
the size of the belt i needed wasn't in stock at the merry hill store i visited and was offered to have it ordered with free delivery. the assistant was so respectful and helpful and the belt arrived within a few days- i'm really pleased with the service i received. Thank you
4 juli 2022
Svar från Superdry - Merryhill
Hi Sam,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Svar från Superdry - Merryhill
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Delivered on time.
30 juni 2022
Svar från Superdry - Merryhill
Hi,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
Struggled to find some cropped tops…
Struggled to find some cropped tops that fit nicely in other stores. Tried the ones on in Superdry and they fit perfectly. Great price too. Will shop more often for cropped or t shirts now.
29 maj 2022
Svar från Superdry - Merryhill
Hello Jacky,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
I made some purchase online and I had…
I made some purchase online and I had to return them. I decide to do it in Superdry Merry Hill. The lady at the till was very nice and did everything just in a seconds.
14 april 2022
Don’t pay extra for special delivery as it makes no difference.
I ordered some flip flops for my holiday expecting by paying extra that they would be delivered when requested not to go on holiday without the flip flops and find that when I get back off holiday that Superdry say they were mislaid in transit and I was being refunded!!! Not a good experience.
19 mars 2022
Svar från Superdry - Merryhill
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Friendly and helpful staff
Friendly and helpful staff, always welcome,great t-shirt. Love it, thank you.
5 februari 2022
Ladies black coat
It was really easy to order from, fast delivery service had no issues I would recommend my coat fit perfectly.
27 januari 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.