Wanted to treat my fiancé to a dress that I saw on your instagram advert as the model that was wearing the dress reminded me of her . And the dress did not disappoint !!!!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought three things this winter, sweat top for my nephew, great quality nice design, fleece top for my brother again looked good nice design, gilet for me very lovely. Much more clothing now for the m... Se mer
Our Kingston store is the best thanks to the knowledgeable, friendly and helpful staff. Boyfriend was dithering between two jackets and staff member help him decide (the one I liked!) Love the Su... Se mer
The lady who worked at Kingston Bentall centre branch on the 31st of july 2025 was ultra rude and looked down upon me as a customer. She thought she was clever and smart when infact she was d... Se mer
Företagsinformation
Om Superdry - Kingston upon Thames
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
G23/24, Bentalls Shopping Centre, KT1 1TR, Kingston upon Thames, Storbritannien
- 02085 472817
4,7
Utmärkt
350 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Although buying instore is like going…
Although buying in store is like going to a dark random warehouse, shopping online is very easy and instore returns was very friendly and stress free.
9 januari 2025
Lots of styles to choose from
9 januari 2025
Couldn't find my size in store so staff…
Couldn't find my size in store so staff very helpfully ordered it on line for me.
30 december 2024
Quality product and very comfortable.
30 december 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Superdry - Kingston upon Thames
Hi Meena,
Thank you for sharing your feedback with us.
At Superdry, we want to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care Team
Excellent customer service at the Superdry Kingston store
I came into the Kingston store to exchange 2 jackets that were Christmas presents. I had the most helpful and patient customer service assistant look after me. I was unable to find the next size up for my son's jacket so Bella scoured the entire store looking for the XL size to no avail and then proceeded to refund me and ordered the right size to be delivered to my home. She was amazing and couldn't have given me a better customer service experience. Superdry is very lucky to have her and I will definitely have no hesitation in buying any Superdry products especially if they are for gifts. Thanks again Bella!
29 december 2024
Omdöme utan inbjudan
Nice tshirts - just a bit small
15 december 2024
Svar från Superdry - Kingston upon Thames
Hello,
We understand your frustration with the lack of a receipt and the delay in your refund.
We strive to provide a smooth and transparent return process, and we apologize that your experience fell short of our standards. We'll investigate this matter further to ensure the refund is processed promptly and that you receive the necessary confirmation.
We hope you have a lovely Christmas,
Superdry
Good service. Nice product
Good service. Staff in Kingston store really nice and friendly.
6 december 2024
Svar från Superdry - Kingston upon Thames
Hello,
Thank you for your kind words about our Kingston store.
We're delighted to hear you had a positive experience with our staff. We strive to provide a welcoming and helpful environment for all our customers.
We hope you have a lovely Christmas,
Superdry
Really sweet and helpful staff
Really sweet and helpful staff. Amelie helped me to order something to the store, she was really knowledgable and quick to assist me
18 november 2024
Very helpful assistants who went out of their way to help me with my purchase. Good quality garments
Very helpful assistants
25 november 2024
Good choice of clothes
Good choice of clothes, good customer service.
The shop in Kingston is was rammed with clothes racks which made trying clothes on and moving around harder than I’d expect.
Very pleased with the product
20 november 2024
Svar från Superdry - Kingston upon Thames
Hello,
Thank you for reviewing your shopping experience at our Kingston upon Thames store,
At Superdry, we want you to have a great experience, so we really appreciate your comments. We use all feedback to learn and improve.
Thanks so much for shopping with us!
Superdry Team
Svar från Superdry - Kingston upon Thames
Hello,
Thank you for reviewing your shopping experience at our Kingston upon Thames store,
We always aim to offer the best service to our customers every time, so we love to hear from happy customers.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
Great customer service, great products
20 november 2024
Amazing people working at Kingston…
Amazing people working at Kingston mall, very helpful.
18 november 2024
I came in to see if I could find a good…
I came in to see if I could find a good parka on a shape I liked and I found it.
Shop well organised staff very nice.
16 november 2024
Svar från Superdry - Kingston upon Thames
Hello,
We appreciate you sharing your feedback about your experience at our Kingston upon Thames store.
We always aim to offer the best service to our customers every time, so we're really pleased you were able to find the perfect parka coat.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.