I like that sometimes I can buy things at a discount. But last time I bought a sweatshirt with a 30% discount, paid for shipping, but the sweatshirt turned out to have a hole on the shoulder.. I think... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still g... Se mer
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! Ho... Se mer
Excellent customer service from all members of staff from the manager to the floor staff. Personable and professional. Good product knowledge. Special shout to Lizzie for a good telephone manner... Se mer
Företagsinformation
Om Superdry - Guildford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
North Street, GU1 4YT, Guildford, Storbritannien
- 01483 453890
4,6
Utmärkt
153 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use website for ordering
Easy to use website ordering that allowed me to pick up from a local store at a convenient time.
Great products at reasonable prices too.
24 september 2023
Great selection of vest shirts and…
Great selection of vest shirts and polite staff very helpful
9 juli 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I was going to get a refund for a polo…
I was going to get a refund for a polo I bought thinking wasnt other side up and the lovely girl told me I can get it and extra side on the wedside I didnt know.She was so helpful.
24 juni 2023
Svar från Superdry - Guildford
Hi Pilar,
Thank you for taking the time to leave a review.
We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well 😄
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Service
Customer service
An excellent website, great products and customer service that was outstanding
4 juni 2023
Svar från Superdry - Guildford
Hi Julian,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly 😄
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
I received my item on time and in…
I received my item on time and in perfect condition. I am also glad, I was updated throughout the delivery cycle.
14 maj 2023
Svar från Superdry - Guildford
Hi there,
Thank you for taking the time to give us your feedback.
We endeavor to give our customers a really positive experience, so it's really good to hear that everything's gone well.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Helpful staff and quick delivery
13 maj 2023
Svar från Superdry - Guildford
Hi Mr Lainchbury,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Well mannered staff
Staff was very good online and in store shamefully I had to get a refund because my hoodie I bought being to small I couldn't swap it as they've changed it to a newer design now but the staff were great!
30 april 2023
Excellent Service
I checked a product online and then went into the Guildford store to purchase it. It wasn’t available there and then but a young man was very quick to help and ordered it for me to be delivered to my house at no charge. It was a sweatshirt and it duly arrived and I am very pleased with it. I now have two in different colours. I like both and wear them a lot. I found it strange though that the second purchase seems bigger and has longer sleeves! It seems the two tops were made in different countries - the one made in China is a bit smaller than the one made in Turkey. Sizing differences can be a problem! However my overall experience was very positive and I was very impressed with the lovely lad in the shop.
15 januari 2023
Great service & staff
The staff were very helpful and the service and delivery was perfect. If what your looking for is not in store they will order it for you and have it at your add in two days
4 januari 2023
Service was efficient and polite
I went to return my online purchase (gift card purchase) and the team sort it out swiftly.
31 december 2022
I rate the stores but definately NOT…
I rate the stores but definately NOT your online divery service EVRI who are shocking
23 december 2022
I’ve used click&collect
I’ve used click&collect. Everything went smooth and fast even in busy Christmas season.
14 december 2022
Item not received yet
Item not received yet , can’t understand why a big company would use royal mail
18 december 2022
Amazing staff
Amazing, empathetic and very helpful staff. They made me feel great and Super dry now will be 1st place I go to for clothes shopping..
26 november 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.