I was not able to purchase vouchers in store due to the new introduction of a payment system & store manager was not able to support. I ordered online yet have still not received the voucher as it ne... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My parcel as explained by the lovely shop assistant arrived 2 days after ordering my items in the shop in Exeter.
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... Se mer
Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... Se mer
Företagsinformation
Om Superdry - Exeter
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
8-9 Princesshay, EX1 1GE, Exeter, Storbritannien
- 01392 214005
4,6
Utmärkt
277 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really excellent service
Really excellent service. Lovely staff in the Exeter superdry. Helpful and courteous.Product arrived in a timely fashion and very easy to change delivery address due to not being at home.
Overall a really good experience and I would definitely advise anyone to use superdry to ensure an excellent service and experience.
4 december 2024
Svar från Superdry - Exeter
Hello,
Thank you for your kind review!
We are thrilled to hear about your positive experience with our Exeter store and online service. We strive to provide excellent customer service and are delighted that you found our staff helpful and courteous. We appreciate your feedback and are glad you found the delivery process easy and efficient. We hope to see you again soon!
We hope you have a lovely Christmas,
Superdry
Great item Great service
I ordered online and as soon as the item arrived I realised it would be too small for my husband. I took it back to the Exeter store and the assistant could not have been more helpful. He explained that their clothes do tend to be on the smaller side and he exchanged it for me.
30 november 2024
Svar från Superdry - Exeter
Hello,
We appreciate you taking the time to share your experience.
We're glad to hear that our Exeter store assistant was able to help you with your exchange. We understand that sizing can be tricky, and we strive to provide our customers with excellent service.
Thank you for your feedback,
Superdry
Woman in Exeter store was amazing to…
Woman in Exeter store was amazing to help me pick a coat for my wife honestly great customer service
3 december 2024
Easy to use online and lovely staff in…
Easy to use online and lovely staff in the shop
27 november 2024
Positive experience !
I found the staff to be extremely friendly & helpful. Thank you Superdry for a beautiful shopping experience !! :-)
28 oktober 2024
Svar från Superdry - Exeter
Hi,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Beautiful dress…
Beautiful dress which looks stunning on. It is shaped really well which pulls you in, in all the right areas.
So pleased with my purchase!
27 oktober 2024
Svar från Superdry - Exeter
Hello,
Thank you for taking the time to leave a great review about your Exeter store shopping experience.
We endeavor to give our customers a really positive experience, so we really appreciate your great feedback.
If you loved your new purchase, don't forget to leave a product review as well!
Thank you for shopping with us!
Superdry Team
The shop assistant was very helpful
The shop assistant was very helpful, getting ge things I needed. Disappointed gat 30” legs were the shortest on offer
25 oktober 2024
Svar från Superdry - Exeter
Hello,
Thank you for taking the time to leave a 5 star review about your Exeter store shopping experience.
We endeavor to give our customers a really positive experience, so we really appreciate your feedback.
Thank you for shopping with us!
Superdry
Great staff member
Your member of staff at the Exeter branch which served me was extremely helpful. A real nice guy. Even though one of the items I wanted wasn’t yet unpacked from stock, he arranged for it to be delivered. Perfect service!
8 oktober 2024
I specifically wanted a black puffer…
I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Very nice assistant at the till answered a couple of questions.
5 oktober 2024
My size…
I've been wearing superdry cloths for a few years now, as I've got used to there sizing, very gd quality, & service,
Thankyou 😁👍
3 september 2024
Excellent shop
Friendly staff and well laid out shop, easy to look around. Great choice of products.
20 september 2024
Excellent service in Exeter from the team
Excellent service in Exeter from the staff, professional and easy to talk too. Ordered some trousers that were out of stock. Fantastic service again.. google review Exeter superdry ..
11 september 2024
Received exactly what I ordered quick…
Received exactly what I ordered quick and easy
10 september 2024
The staff were friendly
I bought a female military jacket, I am very happy with it. The staff were friendly and approachable.
27 augusti 2024
The young lady who helped me was kind
The young lady who helped me was kind, knowlegable about the products and took an order to be delivered to my home. It arrived, just as I ordered a fast well packed service. I'm impressed and would certainly use them again
20 augusti 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.