Very friendly and welcoming staff, greeted as soon as I walked in. The young lady asked if she could assist me with anything. I informed her I was there to collect an order which she kindly went to co... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a coat on 01 December but still haven’t received it even though the tracking says it’s been delivered to the Superdry store where I’m supposed to collect it. No coat but Superdry still have... Se mer
This was a very unexpected purchase and I'm VERY happy with it! I am now too hot at times but the lady at the till did warn me that she has the same coat and it doesn't require to wear layers of clot... Se mer
Ordered this item for a second time after changing my mind and then changing it again! Great quality winter jumper at an affordable price! High quality apparel. Went in store to collect this online... Se mer
Företagsinformation
Om Superdry - Croydon
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit 153-155 Whitgift Centre, CR0 1UT, Croydon, Storbritannien
- 02086 804461
4,5
Utmärkt
186 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Customer Service
The customer service of a staff member in the Croydon branch was brilliant in rectifying the issue with my order. This is the main reason for a 5* rating!
Ordered my item for store collection. When I arrived to collect, it had been delivered to the wrong store! Miles away 😳. I left it in the member of staff’s hands. I received email updates: cancelling, reordering and before I knew it had arrived for collection. When I arrived, she remembered me and said it’s here! What more could I ask for. Thanks
12 mars 2023
Store dirty and dusty that you can also…
Store dirty and dusty that you can also spot easily from hangings ceiling lights.Staff also to slow for serving.it took me 20 mins for collection and no queue!!!.
26 februari 2023
The staff and service was truly…
The staff and service was truly awesome. All smiles back on the high street.
Thanks to you and your helpful staff.
5 februari 2023
Good customer service
2 februari 2023
The customer service was very good and…
The customer service was very good and online service is exceptional-my items were delivered quickly and the online process was an enjoyable experience
7 februari 2023
Great customer service
Collected an online purchase and also returned another item which was bought online - received refund very quickly. Staff were excellent and very polite. Great service :)
2 februari 2023
Placed the order and it was received at…
Placed the order and it was received at the nearest shop
3 februari 2023
The hat was lovely but too small
The hat was lovely but too small. It would have been perfect for my 14 year old granddaughter. You should do a larger size because I really liked it.
Customer service was great I think. (Haven't checked to see if I've received my refund.)
1 februari 2023
Good clothes but opening hours are wrong on website
Clothes are good quality and fit. Shop was not open until 5pm as it said on its website so had to go to collect the following day.
8 januari 2023
Been buying from superdry for a long…
Been buying from superdry for a long time, it's always a great experience interacting with the folks on the floor.
Great service, quality clothes, smart fit what else do you need ..!!!!
8 januari 2023
Evri still haven’t updated my parcel…
Evri still haven’t updated my parcel and they have scammed me I was meant to get it in December and still haven’t received it
30 december 2022
Good Customer Service
28 december 2022
Excellent friendly staff
23 december 2022
Disgusting experience.!!!!!I ordered these shoes as a Christmas…
I ordered these shoes as a Christmas present and despite ordering in time, was informed via emails from EVRI about delays to my delivery and when I went in store to complain I was treated extremely badly and flogged off and told to contact customer care
18 december 2022
Excellent product which arrived at the…
Excellent product which arrived at the store the very next day.
12 december 2022
'Superdry service'
I had to return a coat rom on line order. Took it to the store in Oxford St 'Superdry' to return. The Staff were swift and happy. Not a problem, Thanks people.
16 december 2022
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