Amazing, especially good for petite ladies, everything fit me better than anything has ever fit. Very flattering to my body
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had seen the jacket l wanted online but didn't want to buy online. I went into the Superdry shop in Colchester and a really helpful young guy said l could buy the jacket by ordering via the shop. He... Se mer
Changing room was roped off. Attendant would not permit myself and daughter to go in same changing room. Attendant then disappeared. No offer of help for alternate sizes. I went to get alternate... Se mer
Företaget har svarat
Ebony and Tom were great help at Colchester store, sorted out a wrong delivery and now have correct item and colour. Having been given info saying not in my size too. So great job guys. Professional,... Se mer
Företagsinformation
Om Superdry - Colchester
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
5 Shewell Walk, CO1 1WG, Colchester, Storbritannien
- 01206 579894
4,6
Utmärkt
118 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My wheelchair user husband almost couldn't get in the shop then insulted by assistant at til
I went into Superdry Colchester branch Mon 25 October with my husband who is in a wheelchair. Although the doorway is huge, both sides of the entrance was almost blocked by far too many full clothes rails and display units. It was almost impossible for my husband to get in the store and navigate around the store without moving or banging into each rail. I complained to the shop assistant who just gave me a dirty look and said, "oh sorry!" Then walked away. She could have asked us what we wanted to buy and assist us. We finally bought a coat after 3 coats fell on my husband and he nearly knocked over coat stand. On the way out a shop a assistant sarcastically sniped behind our back "oh! He got his coat then!" Not only is it a fire hazard! It's outrageous! Disabled people like shopping too! My husband was so embarrassed and upset. He wanted to shop online but planned a day out specifically to go to Superdry to buy a winter coat. He felt humiliated. I'm disgusted! I messaged fb Superdry and was advised to email hq, which I have. I have no idea if the clothes are good, I just wanted to get out of the shop, without anything else falling on my husband!
27 oktober 2021
Omdöme utan inbjudan
All peefect!!
18 september 2021
Went into store on the off chance i…
Went into Colchester store on the off chance i could get a replacement lense for my sunglasses Ive had a while. lady manager was so helpful when I explained I loved them
so much, and said even though I didnt have a receipt I could get money off a new pair that were simular as good will. fantastic service in my opinion and she made me feel still a valued customer. will buy again!
5 augusti 2021
Omdöme utan inbjudan
Superdry Colchester
Superdry Colchester, very helpful & friendly staff, a pleasure shopping with you.
23 juli 2021
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Got to the store to collect my parcel…
Got to the store to collect my parcel as I had ordered online, big mistake and for sure I will never do that again! Got home to find the order was wrong, I got mens shoes completely different to what I'd ordered, so off I go to the store to return them, well, I have was met by this very unpleasant highly strung manager who in so many words told me that because I had ordered online it's not there issue and its a customer service issue so I simply asked what do I do to which she ripped my head off and said "well that's what I'm going to assist you with' she then tells me to show her what my order was and she will see if my shoes are in the store which thankfully were but according to her I should think myself lucky she had a pair in stock! Wow just wow I was literally speechless, so very rude! I called customer service and was apologied to and was offered a £10 voucher and after 3 days I'm still yet to receive it via email as promised so not happy
6 juli 2021
Svar från Superdry - Colchester
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
If the store have offered you a voucher, you will need to chase them up about it, as I can't see anything our end about an offer of a voucher.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Excellent service
Excellent on line service.
Helpful and polite staff in store in Colchester.
Would recommend.
21 juni 2021
Perfect fit
Perfect fit, excellent feel and quality.
Staff at the store always friendly and greet you with a small.
27 april 2021
Very good service all the way through.
8 april 2021
Great Website Quality Clothing Prompt…
Great Website Quality Clothing Prompt Delivery Easy Returns
8 mars 2021
It was 4 rather than 5 because I’m…
It was 4 rather than 5 because I’m never sure whether the sizes come up small. Maybe if the sizes were marked in inches/ cms. Delivery is good and fast!
27 februari 2021
Hassel free purchase - stylish product
Hassel free purchase - excellent product stylish well made good fit 10/10 - quick delivery - very happy...
9 februari 2021
Prompt service
Kept informed re order, dispatch and delivery.
Excellent prompt service.
24 januari 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.