Sophie at your Superdry Chelmsford store was amazing. Helped us exchange a jumper, no hassle whatsoever, suggested items that would be a similar design just not wool that I'd been given as a present... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The lady who served me (sorry don’t know her name) was so helpful. The store didn’t have the particular tshirt I wanted, she found it online and ordered it for me to be sent to my home. She was so ple... Se mer
Superdry only want people who are technically able to purchase their items. My mother attempted to buy a jumper as a gift from them but when it wasn’t in stock they refused to order her one in as she... Se mer
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this... Se mer
Företagsinformation
Om Superdry - Chelmsford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
41/42 High Chelmer Shopping Centre, CM1 1XB, Chelmsford, Storbritannien
- 01245 697581
4,4
Utmärkt
165 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Went into the Chelmsford branch after…
Went into the Chelmsford branch after seeing a dress online- I wanted to try it on. The two people working couldn’t have been more helpful. The shop didn’t have exactly what I wanted, but with their help I got the dress ordered. They were so friendly, I appreciated actually going into the physical store rather than online. They even helped with advice on parking because I work in Chelmsford, and parking is really problematic. When I collected the dress, again the lady was brilliant, and the girl in the changing room made my day with her reaction to my dress!
4 oktober 2022
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Website easy to use
Website easy to use, quick response & delivery to shop as I did Click & Collect.
No problems at all. Thanks
17 september 2022
Svar från Superdry - Chelmsford
Hi Fran,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry
Ordered online - store pickup
Ordered online. Picked up in store. No issues. Item size, colour etc as described.
3 september 2022
Very helpful staff
Very helpful staff. My product wasn’t stocked, they ordered it in for collection from branch.
19 juli 2022
Svar från Superdry - Chelmsford
Hi Daniel,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
Easy to order
Easy to order. Kept in contact regarding delivery. Click and collect was easy in store
20 juni 2022
Svar från Superdry - Chelmsford
Hi Lisa,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Good products and timely delivery.
The products purchased were of good quality and got delivered in time.
6 maj 2022
Superb products and exceptional service
Recently purchased two items online and because they did not suit me I returned to the Chelmsford store. The service in this branch is exceptional. Friendly, fast and informative re how quickly the refund would be completed and hassle free. I even received suggestions on other items I may prefer/wish to try on.
11 april 2022
Very impressed with helpful staff and…
Very impressed with helpful staff and service.
Thank you.
24 februari 2022
All was ok but would not be easy to…
All was ok but would not be easy to make a return as no postage/return paperwork with delivery and accessing return policy and paperwork from internet seemed pretty complex, possibly to put one off making a return
22 februari 2022
Easy to order on line delivered very efficiently and quickly
Easy to order on line delivered
16 februari 2022
Beautiful coat
Beautiful coat, super warm and really nice quality.
It is very puffy, so can be hard to drive in.
It comes up slightly small so I sized up, also the sleeves are nice and long. Other similar coats in the shop had shorter sleeves so if you are taller or long limbed then this is ideal for you.
Outer shell is soft, making it cosier than some others.
6 januari 2022
Had a great experience at the…
Had a great experience at the Chelmsford store when I went in to buy a coat for winter. The shop assistant Taniya was patient and helped me find the right fit and colour.
Would definitely buy from them again, customer service was 10/10!
24 december 2021
Omdöme utan inbjudan
1st Class Service.
Parcel came on day stated. Parcel wrapping very good quality, without going overboard. Coat in perfect condition. Coat is Christmas present for my partner, sure she will love it.
11 december 2021
Excellent item and service.
Ordered different sizes on line as unsure of best fit for my son and returned to my local store the jacket that was too small. Received excellent helpful and professional service and money refunded promptly. Jacket is, as always, excellent quality. Only negative is it would have benefitted from a zipped inside pocket.
26 november 2021
hi i received my item on time thanks…
hi i received my item on time thanks !!! I love your store, you have very cool things !!!
3 november 2021
Excellent hoodie and service
5 april 2021
Received product as promised
Received product as promised. Good email email communication about what is happening. I like the service!
16 januari 2021
I bought 2 items of which half my order…
I bought 2 items of which half my order got credited and the other item has never arrived when I try track it all I see is it’s never even left superdry so not sure why I am being asked to write a review
8 januari 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.