Sophie at your Superdry Chelmsford store was amazing. Helped us exchange a jumper, no hassle whatsoever, suggested items that would be a similar design just not wool that I'd been given as a present... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The lady who served me (sorry don’t know her name) was so helpful. The store didn’t have the particular tshirt I wanted, she found it online and ordered it for me to be sent to my home. She was so ple... Se mer
Superdry only want people who are technically able to purchase their items. My mother attempted to buy a jumper as a gift from them but when it wasn’t in stock they refused to order her one in as she... Se mer
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this... Se mer
Företagsinformation
Om Superdry - Chelmsford
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
41/42 High Chelmer Shopping Centre, CM1 1XB, Chelmsford, Storbritannien
- 01245 697581
4,4
Utmärkt
165 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Superdry - Chelmsford
Hello,
Thank you for your kind words!
We're delighted to hear that you were happy with the speed of delivery, the quality of your purchase, and the helpfulness of our staff. We strive to provide our customers with a positive experience.
We hope you have a lovely Christmas,
Superdry
Brilliant service
Brilliant service, extra friendly and extremely helpful, the clothes I bought is gorgeous , the material is a little thin and am worried about it ripping but have been made aware that it is under warranty
1 december 2024
Lovely warm coat although expensive…
Lovely warm coat although expensive much better quality than the cheaper versions
28 november 2024
Svar från Superdry - Chelmsford
Hello,
Thank you for your kind words!
We're thrilled you love the warmth and quality of the coat. We appreciate you taking the time to share your experience.
Thank you for the support,
Superdry
Svar från Superdry - Chelmsford
Hello,
We appreciate you sharing your feedback about your experience at our Chelmsford store.
We always aim to offer the best service to our customers every time, so thank you for taking the time.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Very helpful staff ordered sweatshirt…
Very helpful staff ordered sweatshirt for home delivery as they did not have the size required. Delivered on time.
5 november 2024
Svar från Superdry - Chelmsford
Hello,
Thank you for shopping at our Chelmsford store.
We always do our best to give our customers a positive experience, so we're really pleased everything went well with your in-store order.
Thank you for your 5 star review.
Superdry Team
I had no trouble at all with purchasing…
I had no trouble at all with purchasing the gift card, it came very speedly. Very happy with service
22 oktober 2024
Svar från Superdry - Chelmsford
Hello,
Thank you for taking the time to leave a review about our Chelmsford store and gift card purchase experience.
We always aim to offer the best service to our customers every time, so we're pleased everything went well.
Thanks for shopping with us we really appreciate it.
Superdry Team
Always happy with my purchases from…
Always happy with my purchases from Superdry.
Quality materials and a fair price mostly.
Easy to buy on line. Returning (due to wrong size mostly) is easy, no quibbles.
Awaiting a small delivery as I write this.
13 oktober 2024
Svar från Superdry - Chelmsford
Hello,
Thank you for taking the time to review your recent shopping experience at our Chelmsford store.
At Superdry, we want you to have a great experience, so we appreciate your valued 5 star review and continued support.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
Really helpful and quick delivery
20 september 2024
Svar från Superdry - Chelmsford
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
great rucksack
It was a great rucksack because the zips opened very well and it’s a bright colour.
Plenty of room well made.
23 september 2024
Fantastic service
Fantastic service. The person on the cashier was very helpful. He went above and beyond to find me what I needed.
5 september 2024
Helpful staff and lots of choice of…
Helpful staff and lots of choice of colours and styles of tShirts
4 september 2024
Great customer service
Great customer service. Item out of stock in branch but ordered with free delivery and it arrived within 48 hours.
26 augusti 2024
Svar från Superdry - Chelmsford
Hi, thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it. Kind Regards, Superdry Customer Care
Great item …delivery snail pace
Great item …. But was promised delivery to store in 24 hrs it took 5 days 👎🏻
25 augusti 2024
Svar från Superdry - Chelmsford
Hello,
We really appreciate your great feedback about your shopping experience at our Chelmsford Store.
We endeavor to give our customers a really positive experience, so we're really happy to read your comments.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
The customer service was outstanding…
The customer service was outstanding due to the young lady serving. She was very knowledgeable and clearly very good at her job
9 juli 2024
Top marks
Very nice staff - super friendly and good service. High quality clothing, all in all an excellent store
21 juni 2024
Svar från Superdry - Chelmsford
Hi Paul,
We appreciate you taking the time to review your recent experience with us. It's really good to hear that everything's gone well.
Kind regards,
Superdry Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.