Collected in store with helpful staff. Details and size chart online are useful. Good estimate of delivery time during Black Friday sale. Happy with my order. Hopefully they last as my previous ones b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It's really difficult because I genuinely love super dry, however I was very disappointed to find that your store in Cardiff does not stock jeans over a 36 inch waist and when I asked was told that's... Se mer
Företaget har svarat
With no beige worker jackets in stock, or in the UK on the system, the sales assistant phoned internal customer service. I received a text within an hour. One had been located in Bristol. I collected... Se mer
Attractive retail shop front accompanied by pumping music. Helpful pleasant staff without being pushy. Quality products that last, a little pricey but good range of stock and sizes. Clothes shopping a... Se mer
Företagsinformation
Om Superdry - Cardiff
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit Lg17-20 St Davids Centre, CF10 2ER, Cardiff, Storbritannien
- 02920 230126
4,7
Utmärkt
277 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Excellent store staff.
The lady in the store was really helpful. She arranged home delivery as item in my size wasn't available in store.
Items arrived within a few days. They look great.
24 augusti 2023
I am so happy with quality of product
The staff members are so polite and I enjoyed shopping in the store. I am so happy for the quality of their products.
20 augusti 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Superdry - Cardiff
Hi Nicola,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Svar från Superdry - Cardiff
Hi Andrew,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Prompt delivery and excellent service…
Prompt delivery and excellent service in store returning an item no hassle
26 juli 2023
Svar från Superdry - Cardiff
Hi, we will let the store know. We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards, Superdry Care
Helpful staff
I chose click and collect because delivery was free. When I entered the store I asked a member of staff where the click and collect was. He immediately said he could help me. He quickly went and found the order and provided me a bag for my items. Friendly and helpful. Thank you.
9 juni 2023
Svar från Superdry - Cardiff
Hi, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to read your comments. Thanks so much for your review and comments.
Kind regards, Superdry Care
Always a great service
Always a great service. Polite & knowledgeable staff. Always go the extra mile
9 juni 2023
Svar från Superdry - Cardiff
Hi Maria,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers 😄
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Excellent service and friendly staff.
4 juni 2023
Svar från Superdry - Cardiff
Hi Richard,
We appreciate you sharing your feedback with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
The staff in Cardiff store is super…
The staff in Cardiff store is super nice and helpful, 5 out of 5
19 maj 2023
Svar från Superdry - Cardiff
Hi Daria,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very helpful
19 maj 2023
Svar från Superdry - Cardiff
Hi Olwyn,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Rapid delivery to the St David's store…
Rapid delivery to the St David's store Cardiff. Very helpful, friendly and respectful staff. Niko in particular was very helpful. Such good etiquette in customer service is rare these days. Keep up the good work
17 mars 2023
The staff in the Cardiff store are a…
The staff in the Cardiff store are a credit to the company.
21 mars 2023
Quick response and on time.
26 februari 2023
Exchange
The guy on the till was very pleasant and polite. He exchange by black zipper and explained how my refund would work as I brought my zipper online and exchanged it in my local store. He was very helpful. Thank you
3 mars 2023
Superb service
Superb service - the sales lady went over and beyond to give me what I wanted. She gets 10 brownie marks,
19 februari 2023
Great service!
Everything arrived promptly, items fitted well and to size. I took two things back to a store and the staff were very helpful (Cardiff 👍 ) and the money was back in my account the same day. Great service.
23 februari 2023
The staff was really nice and helpful.
20 februari 2023
The staff at the Cardiff store were…
The staff at the Cardiff store were both great I returned a coat and they were very professional my transaction went through smoothly
14 februari 2023
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.