Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund. Have tried to contact but the only way is through their website... Se mer
I bought 3 t shirts from a selection of multiple colours. The offer was 3 for £50, I bought three different colours. When I got home, I found that, although the shirts were all medium-sized, they were... Se mer
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... Se mer
Företagsinformation
Om Superdry - Cambridge
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
30-31 Petty Cury, CB2 3NB, Cambridge, Storbritannien
- 01223 464361
4,5
Utmärkt
200 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love the item
Love the item, arrived reasonably promptly. Easy to return when it was the wrong size. Would recommend
19 maj 2021
Efficient and friendly service and some good wardrobe staples.
Overall, I like shopping with Superdry. I find they deliver promptly and it is easy to return in store. It is a bit more of a pain when the shops are closed as i don't have a drop off point near me. I like going in the shop in Cambridge - the staff are always extremely helpful and friendly without being pushy.
My recent purchase was a coat which was absolutely huge - shame as I liked it a lot. I do find the sizing slightly inconsistent but that is the same in many places. I have some wardrobe staples - long sleeved tops and jeans that i always purchase from Superdry and will continue to do so. Ideally i like things without logos all them. I would buy a lot more hoodies and tops if they didn't have logos on them.
8 maj 2021
Long padded coat
OMG this coat is fabulous like wearing a duvet I got a 10 instead of my usual 8 as I like a bit of room in a winter coat it’s so well made cosy and stylish love love love
25 april 2021
Red check leisure trousers
The trousers are beautiful. Fit perfectly. Bought as a surprise gift for my husband and he loves it.
18 april 2021
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I haven’t received my order
I haven’t received my order.
No one on your chat is at all helpful in trying to find out where my purchase is.
24 mars 2021
Svar från Superdry - Cambridge
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Great value for money and great products
2 mars 2021
Tee shirt were a bit too tight very…
Tee shirt were a bit too tight very close fit for a large
25 januari 2021
I do not want to give you 1 star…
I do not want to give you 1 star because while making this order there was an error in typing the address I placed the order last Saturday and realised the next day that my delivery address is wrong so I emailed SuperDry on Sunday and Monday informing you this but as I did not get a response I called on Monday too, stressing the concerns and the lady emailed Hermes to cancel the delivery but Hermes did not get back to SuperDry or I as I also, contacted them by online. I called SuperDry everyday to sort this out before this parcel was delivered to a total stranger in another city but SuperDry said they can’t do anything else for me and the parcel was delivered to the wrong address, on Thursday, there was plenty of time to sort this out but this was not done.
I have been so stressed about the whole situation and the lack of support from SuperDry and been told that they can’t do anything. I do not believe this as the parcel had not even reached Hermes when I raised the issue. I don’t understand why such a big company as SuperDry and Hermes are not I. Contact with each other.
I want my money back or the items I paid for!
Very disgusting service
16 januari 2021
Ordered with next day delivery and item…
Ordered with next day delivery and item arrived on time. Great service. Gloves lovely and warm and just what I wanted.
13 januari 2021
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.