Cloths quality, material is outstanding. Designs and patterns are excellent. I love to buy cloths from Superdry. They are bit expensive however I mostly buy cloths during sales. SD provides very good... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been a customer of SD for years, growing old disgracefully. Pleased to see that quality has only improved over last decade while they kept their style and brand intact. Personnel is always amazing. T... Se mer
Staff always seem to think you’re a thief, they are always prowling looking at you - perhaps that’s a good thing, but it’s unnerving. Took back an item to rebuy in the Black Friday sale (being honest... Se mer
The shop was well stocked, helpful staff, good fitting rooms and the premises were big and audacious modern and clean.
Företagsinformation
Om Superdry - Bracknell
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit 16/18, The Avenue, The Lexicon, RG12 1BD, Bracknell, Storbritannien
- 01344 867095
4,4
Utmärkt
170 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Quality
Great store with a large selection, friendly staff and easy to refund/exchange items! Will definitely shop here more.
18 januari 2022
Ordered on line with an 10 discount
Ordered on line with an 10 discount, used side guide. The item arrived quickly but was massive. Tried to exchange in store. The assistant refunded my item and checked for a smaller size however said that she could not add the discount adding that superdry didn't do exchanges only refunds and repurchase. Left store disappointed, will look for similar item else where. Poor customer service.
17 januari 2022
Helpful staff
6 januari 2022
Poor customer service
Ordered before Christmas as a present for my girlfriend. They promised me it would arrive before Christmas, it never did. Phoned the store every day until 5 days after Christmas. Asked when it arrived in store and was told the 21st December? Absolute joke customer service. No excuses Superdry, you have totally let yourselves down this time and I will not be shopping with you again.
31 december 2021
This was the first time shopping in…
This was the first time shopping in superdry and was very happy with the customer service and would be happy to shop there again
17 december 2021
Order arrived in a matter of days
Order arrived in a matter of days, no complaints whatsoever.
13 december 2021
Love the quality of superdry
Love the quality of superdry, jackets are warm and cozy. Had ordered from online, jacket was bit long from sleeves. Went to store for exchange but no any more left except to order online again unfortunately price was back originally not an offer anymore the lady on the shop was very helpful and tried to sort out. Thanks
5 december 2021
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The email confirm my parcel was arrived…
The email confirm my parcel was arrived in shop on 30th Nov 2021. Until today I didn't receive my parcel successfully. The shop in Bracknell Lexicon still reply us cannot find my jacket. The Sales person confirm will reply for us what happen that I go to the shop on 3rd Dec 2021. But he didn't call me back and we didn't get any responses until today.
5 december 2021
Svar från Superdry - Bracknell
Hi Olivia, thanks for taking the time to give us your feedback. At Superdry, we want to do our best to create a positive experience. If you would like to speak to us about your experience, please reach out to us at 01344 867095. We hope to see you again in the future.
Very quick delivery impressed…
Very quick delivery impressed considering they use Hermes I did panic when I saw who would be delivering my parcel parcel well packaged very happy
5 december 2021
Great customer service
Great customer service.
Thank you to Bal in Bracknell store who demonstrated great customer service in locating a puffer coat in the right size, which I was unable to find online.
She also did the same with a pair of cargo trousers.
Thank you Bal
25 november 2021
Great experience in store at Bracknell…
Great experience in store at Bracknell branch - fabulous shop assistance with advice resulted in ordering correct size although it wasn’t available at the time of purchase to try so it was more like a trial and error case or a case of ‘we will see’ but once collected and tried - it fitted perfectly - the coat is super comfy and feels substantial without being heavy, great pockets with separate zipped compartments, big detachable hood - love the colour of deep navy - makes change to black - one very happy customer - the staff has been very helpful and polite throughout the process, delivery within week to the store, trackable online - overall great service, great product and great shop experience - recommend and thank you!
19 november 2021
I love Superdry..
I love Superdry... both products and services. Never had a bad experience, all orders sent early or on time, and great products. Very happy to recommend to anyone and everyone..
12 november 2021
Nice store and happy staff
Nice store and happy staff, so much energy
24 juni 2021
Omdöme utan inbjudan
Shirt arrived dirty with stains all…
Shirt arrived dirty with stains all over it front and back. Clearly been warn and re sent out to me. Not checked before sending it out. Was a Father’s Day present and wasn’t able to give it.
22 juni 2021
Svar från Superdry - Bracknell
Hi,
We apologise that the quality of your recent purchase has left you feeling disappointed with our brand and products. We pride ourselves on retailing goods of the highest standards, which is why all garments purchased directly from us come with a 12-month guarantee along with proof of purchase.
Please remember that you can return any item purchased from our website in the last 12 months for inspection using our free Collect+ service, if you suspect that it has developed a manufacturing fault.
You can arrange a return through our returns portal – https://superdry.returns.international; however for further assistance please view the information on our help-centre:
https://www.superdry.com/help-centre/articles/401900000002273
We appreciate your feedback and thank you for taking the time to review us.
Kind regards,
Superdry Care
Delivery was on time,product is very…
Delivery was on time,product is very good quality very comfortably
8 juni 2021
Nice and easy the store did not have my…
Nice and easy the store did not have my size so a member of staff made me an online order
23 maj 2021
Very easy to order online
Very easy to order online.
Ordered Saturday night for collection on bank holiday Monday. Went to the store on Monday to be told they don’t receive any deliveries on a bank holiday, so my order won’t be ready until Tuesday. Wasted my time on a bank holiday.
8 maj 2021
Svar från Superdry - Bracknell
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
All good Very good quality Clothes is…
All good Very good quality Clothes is perfect Thank you
14 mars 2021
Very good service and everything
9 mars 2021
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