Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick and easy to navigate around the website. easy ordering. Speedy delivery. Good quality.
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... Se mer
Love the look of the shop staff were very helpful but the changing rooms need alot of attention bulbs were missing and doors were coming off apart from that I just love S,D.co
Företagsinformation
Om Superdry - Bluewater
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Upper Thames Walk, DA9 9ST, Greenhithe, Storbritannien
- 01322 313673
4,6
Utmärkt
510 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff
Staff , friendly and helpful. Good choice. But unfortunately what I purchased was reduced and paid full price. Didn't realize whilst in shop as it was a busy day, lots of shopping for Christmas presents. So when I got home I had to travel back to store. The staff refunded the difference with no problems. But wasted an hour because of this.
24 december 2025
Disappointed
Husband purchased top & trousers for me for Christmas gift and gave me a gift receipt & the till purchase receipt as I needed to return the trousers. I went back to the Lakeside store where they were purchased on Sunday 4 January and found the store closed. I had to then located the next nearest store which was in Bluewater Kent and return the item obviously costing me toll fees to travel to the store in Kent from Essex. Thankfully the staff were helpful in refunding the item back on to my Husbands card.
9 januari 2026
Great jacket
6 januari 2026
Very helpful staff
9 januari 2026
Helpful knowledgeable staff
Helpful knowledgeable staff. Easy returns. Well made interesting clothing. Never disappoints.
8 januari 2026
My daughter attempted to use a valid…
My daughter attempted to use a valid gift card, yet we were unable to do so because the card was inexplicably placed on hold. We had to visit the store three separate times, and each time the staff were unable to explain the issue. They repeatedly tried contacting customer service but could not reach anyone.
For such a large brand, this level of service is unacceptable. The staff acknowledged that the card was valid, yet they were reluctant or unable to provide any meaningful assistance. As a result, we were forced to purchase another ticket, as my daughter urgently needed it for her winter trip.
Extremely disappointed with the overall experience.
5 januari 2026
Great brand
4 januari 2026
Where is my guarantee?
Good quality product and helpful, friendly service. However, the promise of a 1 year guarantee to be sent by email produced merely an email receipt with no mention of a guarantee. It has, in addition to, resulted in daily marketing emails!
29 december 2025
Sue @bluewater store in the fragrance…
Sue @bluewater store in the fragrance store is a lovely lady who has assisted me a few times. Always helpful and smiling 😃
18 december 2025
Omdöme utan inbjudan
Found what I need d with the help of an…
Found what I need d with the help of an assistant. No queue and blue light card was accepted! Bonus
22 december 2025
Bluewater store had everything I wanted…
Bluewater store had everything I wanted and staff was very helpful
25 december 2025
Although we had to wait for a long time…
Although we had to wait for a long time in the queue due to only having one person on the tills once it was our turn we were treated very well.
16 december 2025
Totally unique
Super helpful staff, layout and style of store is different to the norm alone with the beautiful unique clothing. I definitely will be returning for more purchases x
17 december 2025
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