I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Se mer
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Se mer
Företagsinformation
Om Superdry - Basingstoke
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
13-15 Paddington House, RG21 7LJ, Basingstoke, Storbritannien
- 01256 843580
4,8
Utmärkt
185 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Superdry - Basingstoke
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Shop assistants always ask if ok and…
Shop assistants always ask if ok and need help, the assistants are always really nice there.
20 maj 2024
Easy to find what I wanted to buy
Easy to find what I wanted to buy. Lots of choice and range of sizes
17 maj 2024
Svar från Superdry - Basingstoke
Hello,
Thank you for taking the time to leave a review about our Basingstoke store.
We endeavour to give our customers a really positive experience, so we're really happy to to read your kind comments.
Thanks again for the valuable review and for shopping with us. We really appreciate it.
Superdry Team
Svar från Superdry - Basingstoke
Hello,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so it's really good to hear that you're happy with your store visit.
Thank you for shopping with us, we hope to see you again soon!
Superdry Team
Fantastic Basingstoke staff
I ordered the clothes online for my wife, but was concerned that they would not be delivered to store before my holiday. I rang Basingstoke store who said both were in stock and would reserve them for me if the delivery was not there by lunchtime. Fantastic customer service from them.
25 april 2024
Purchased on 20th April - Still not received the goods!!!
Purchased on 20th April, 11 days later and still not received my goods. Customer services elusive and unable to help!!! Wont buy from them again!!
22 april 2024
Svar från Superdry - Basingstoke
Hi Doug,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Blue light discount offered without…
Blue light discount offered without question. Server happy and helpful
16 april 2024
Excellent banter with the staff.
6 april 2024
Friendly staff
2 april 2024
Great service staff were helpfull in…
Great service staff were helpfull in assisting with me with what i looking for cargo pants jumper.thankyou.
20 februari 2024
Very happy with my purchase
Very happy with my purchase. The online service is great. If you have a problem customer service are very helpful. The Basingstoke shop is also great.Excellent customs service.
8 februari 2024
Helpful and friendly service
11 februari 2024
Superdry are always good on quality,if…
Superdry are always good on quality,if looked after properly there clothes winter coats reefer jackets, mens underwear jeans are top quality.
I would truly buy Superdry and the staff were lovely
30 januari 2024
Easy to order online and collect from store
Easy to order online, payment and order processed quickly, always kept up to date with dispatch and arrivals of product. Easy to collect from store. Product itself top quality, and nice and warm. As always , always impressed with superdry
10 januari 2024
Two different size shoes
I ordered a pair of flip flops, left in my size (L) and the right came in a (M) , had to return, then when I went to return I didn’t receive a receipt or proof of refund . Disappointing because I love Superdry.
8 januari 2024
Fast delivery to store
Fast delivery to store, easy returns and great product at a very reasonable (sale) price. Very good customer service from store personnel - even though they weren’t marketing the sale due to this being an internet shopping purchase
8 januari 2024
Detta är Trustpilot
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.