Cashier was not friendly and didn’t say much as payment was being processed. Instead there was a female employee who was speaking so loud about her personal life behind the cashier and spent her time... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I haven't shopped at Superdry in years - but I popped in as I was looking for a new winter coat and jumpers. I picked up a heavy-weight roll-neck jumper and it's 'mint' - it's thick, well-made, and lo... Se mer
There was AMAZING customer service by Rosie who was super kinda and helped me pick my perfect foundation shade. It was my first time buying a foundation so I was kind of nervous but Rosie truly helped... Se mer
The ambience at Superdry was lovely and warm. The staff at the local store were friendly and eager to help. The items are of good quality, with several styles to suit different tastes. Prices are a li... Se mer
Företagsinformation
Om Superdry - Arndale
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Arndale Centre, M4 3AQ, Manchester, Storbritannien
- 01618 399011
4,6
Utmärkt
356 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wasn't what I expected superdry writing…
Wasn't what I expected superdry writing on one and Chinese writing other other one,not happy
13 maj 2024
Svar från Superdry - Arndale
Good Afternoon,
At Superdry, we do our best to give our customers a positive experience,
so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Kind Regards,
Superdry Care
Great choice of clothes and jackets
Great choice of clothes and jackets, very stylish and comfortable to boot. Staff in store were very accommodating as well.
8 maj 2024
Order Place polo Received Grey Jumper
I placed an order for a black polo shirt with half sleeves, under Order #: SUPERDRY_3471288. After receiving an email notifying me that my order was ready for collection, I visited the store but couldn't find it. Assuming a possible human error, I returned home. Upon revisiting the store, I received the order but, upon opening it at home, realized it was the wrong item—a gray jumper with full sleeves.
2 maj 2024
Svar från Superdry - Arndale
Hi Muhammad,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Customer Care
Great company great experience
The company it great in returning faulty products we had a choice of and refund or exchange
22 april 2024
Great staff
I had gone into the store and had explained that I was looking for a coat gave a reference and the colour I was looking for, one of the staff helped me find a coat and provided different shades of the colour I was looking for and were very helpful.
12 april 2024
Excellent service friendly staff.
13 mars 2024
product
really quick burner service when i was buying it really grrat quality from they’re items would recommend icl
5 mars 2024
I picked what a I ordered
I picked what a I ordered. Very professional and quick. Cannot fault them
21 februari 2024
Good quality goods
23 februari 2024
The clothing I recently purchased was…
The clothing I recently purchased was the sme great quality as always.
The price of the items were in a sale which helped me get a great deal.
The staff in-store were very helpful
22 februari 2024
Quality product
9 februari 2024
I had an issue with my jacket
I had an issue with my jacket. The item was replaced no problem and quickly. Great service
7 februari 2024
I went to the store and bought a jacket…
I went to the store and bought a jacket for £149.99 and when i paid i asked for a bag they said don't have any bag to carry it. i request the manager how i am going to carry and big jacket in shopping mall for a few hours he was so rude and said don't have and walked away and i asked him why you so arrogant and showing attitude he said what i do don't have and not even talking to me. he was Racist and shouldn't be at manager place in a big store like this. i wont visit that store again and might i return the jacket as well because when i put it on it will remind me of his rude attitude. My advise is if you want store to run move him from there. thanks
1 februari 2024
Omdöme utan inbjudan
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.