Rented out a second larger unit so I visited yesterday to get that started. Love this company, been using them for years. I have two units now and I will always recommend Store First to friends, famil... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Moving house as we all know is very stressful however when I called to speak to someone re a storage unit for 8 weeks it was the least stressful thing I have done in a long time. From the enquiry to q... Se mer
Företaget har svarat
Staff were friendly and clearly answered all our questions. There have been no surprises. The 24 hour availability has turned out to be very helpful - even though we didn't think we'd need it. The... Se mer
Företaget har svarat
Customer care is at the heart at what they are good at. Ensuring that the site is clean, the units to hire are also clean and tidy. We have used storefirst for a number of years, Rightmove Rem... Se mer
Företaget har svarat
Företagsinformation
Om Store First Self Storage - Derby
Skrivet av företaget
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Kontaktuppgifter
Store First Derby, Riverside Road, DE24 8HY, Derby, England, Storbritannien
- 01332 289 289
4,7
Utmärkt
42 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service throughout the…
Excellent service throughout the process, moved from a local competitor to them and they made us feel very welcome, much better facilities, shame about the night time toilet facilities as sometimes needed, hopefully they will be reinstated soon
24 februari 2026
Svar från Store First Self Storage - Derby
Thank you for your review and for choosing to move your storage to us. We’re really pleased to hear you felt welcome and that you’re enjoying the improved facilities.
We appreciate your feedback regarding the night-time toilet access and understand how useful this can be. Your comments have been noted and we hope to have a positive update on this in the future. Thanks again for your honest feedback and kind words.
Svar från Store First Self Storage - Derby
Thank you for the 5 stars for our Derby storage - we're glad Scott has welcomed you and explained the process clearly! Thanks again for choosing Store First.
Svar från Store First Self Storage - Derby
Thank you for the 5 stars, we're glad you've found the process easy and helpful - that's what the team aim for! Thanks again for choosing Store First Derby!
Eva was totally great
Eva was totally great, very helpful and sorted everything I needed very quickly
20 februari 2026
Svar från Store First Self Storage - Derby
Thank you for your feedback! We’re thrilled to hear the team could help and get everything sorted quickly for you. Thanks again for choosing Store First Derby!
Wonderful people
Wonderful people, welcoming, accommodating, great service, great location, can't recommend highly enough
20 februari 2026
Svar från Store First Self Storage - Derby
Thank you so much for your kind words! We’re thrilled to hear you found our Derby team welcoming and accommodating, and that you enjoyed the service and location. We really appreciate your recommendation!
Excellent service
Excellent service, really helpful staff and very well priced.
26 januari 2026
Omdöme utan inbjudan
Svar från Store First Self Storage - Derby
Thanks so much for the great feedback. We’re really glad you found the team helpful and the pricing good value. It means a lot to us, and we hope to see you again if you ever need storage in the future 😊
Great service from Ben
1 december 2025
Svar från Store First Self Storage - Derby
Thanks so much for the 5 stars for our Derby store! We're thrilled to hear Ben and the team have been able to help with your storage needs. Thanks again for choosing Store First.
EASY ACCESS
24 november 2025
Svar från Store First Self Storage - Derby
Thanks so much for the 5 stars for Derby - we're glad to hear you've found it easy access. Thanks again for choosing Store First.
Very professional and helpful staff.
Very professional and helpful staff.
courteous and helpful towards your needs with full explanation of rules and details to enable the first time user to relax and feel comfatable using the facillity.
18 november 2025
Svar från Store First Self Storage - Derby
Thank you for the kind words for our Derby storage team - we're glad you have found the team professional and helpful - they strive to make every customer experience stress-free and smooth and we're happy to see this has been the case for a first time customer!
Excellent service at a very reasonable…
Excellent service at a very reasonable price. Easy to access at all times.
1 november 2025
Svar från Store First Self Storage - Derby
Thanks for the 5 stars and great review for our Derby store! We're glad to hear you've experienced excellent service and found the price to be reasonable and easy access to your unit. Thanks again for choosing Store First.
Great customer service
Great customer service. Kept me informed. Loved the flexibility and good price
Would highly recommend
19 september 2025
Svar från Store First Self Storage - Derby
Thank you for the great review for our Derby self storage centre! Good to hear that you loved the flexibility and price of the units. Thanks for the recommendation!
Easy to speak to ease to get to…
Easy to speak to ease to get to storage.
Staff helpful.
Only one ladies toilet which access toilet too, not great.
17 november 2025
Svar från Store First Self Storage - Derby
Thanks for sharing your experience with us. It’s great to hear you’ve found the team easy to speak to and the site straightforward to access. We really appreciate the shoutout for our staff too.
We’re sorry to hear the toilet setup hasn’t been ideal for you. Your feedback is genuinely useful and we’ll make sure it’s passed on so we can look at how to improve this area.
Svar från Store First Self Storage - Derby
Thank you for the 5 stars and review for our Derby self storage! We're glad to hear you've had a great experience and would love to welcome you back if you ever need storage again.
Svar från Store First Self Storage - Derby
Thanks for the 5 stars for our Derby store! We're pleased to hear you've had a straightforward experience and the team have been helpful!
Friendly helpful staff made it easy…
Friendly helpful staff made it easy to put household into storage
8 september 2025
Svar från Store First Self Storage - Derby
Thanks for sharing your experience! We’re delighted to hear our team made storing your household items easy and stress-free.
Svar från Store First Self Storage - Derby
Thanks for the 5 stars and lovely review for our Derby storage team - we're glad you've had a great customer experience.
Professional and straightforward
Quick and easy. Hassle free. I received a prompt response to book me in, professional and clear instructions. Very smooth and efficient service.
16 november 2025
Svar från Store First Self Storage - Derby
Thanks so much for the great feedback for our Derby team. It’s brilliant to hear your move-in was quick, clear and completely hassle-free. We’re glad the team could get you booked in promptly and keep everything straightforward from start to finish.
Really appreciate you choosing us!
I used Store First Self Storage whilst…
I used Store First Self Storage whilst in between homes, and I was really pleased, I had 100ft unit, which was just enough for my 3 bed home contents, and the fact that I could gain access 24/7 was fantastic. Would highly recommend. Thank you
28 oktober 2025
Svar från Store First Self Storage - Derby
Thanks so much for your feedback for our Derby team! We’re thrilled to hear the 100ft unit was the perfect fit and that 24/7 access made your move easier. We really appreciate your recommendation and for choosing Store First!
They are there to help.
Found them easy to correspond regarding in what i needed. Thank you.
20 januari 2025
Svar från Store First Self Storage - Derby
Thank you for your wonderful review! We're glad to hear our Derby team have been able to help with your storage needs. Thanks for choosing Store First Derby!
Storage with Store First is so easy
Storage with Store First is so easy. We have changed the size of our unit several times and it’s never a hassle to them. They also advise on the size you may need. There’s no pressure to purchase additional products. We have never had an issue with security. The site is very convenient, right next to where I work! 😊
11 mars 2025
Svar från Store First Self Storage - Derby
Thank you for your fantastic review! We're very happy to hear youve had an easy storage experience and our Derby team have been able to help with your needs. Thank you for choosing Store First.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.