SSD Nodes Omdömen 

256
•
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Constant performance issues due to their VIRTIO KVM virtualisation driver. Will have to move my website as its costing me business and making my company look bad - avoid at all costs! Also, for a Nod... Se mer

Betygsatt 5 av 5 stjärnor

Price is amazing, has helpful guides, services has been rock solid however im only 2 months into it but will come back if anything changes, has been a game changer for my business's. I've opened a... Se mer

Betygsatt 1 av 5 stjärnor

I've been a customer for < 2months, and since I started really using the VPS 1.5months ago, I've been complaining about sluggish performance and reboots. Syslog complains about memory release... Se mer

Betygsatt 5 av 5 stjärnor

Best Hosting Provider I've Used in 30 Years I've been doing self-hosting of physical boxes (home office & data center), using VPS, and provisioning cloud nodes for as long as the internet has b... Se mer

Företagsinformation

  1. Molntjänster

Informationen kommer från olika externa källor

SSD Nodes' VPS platform combines speed, simplicity, and resiliency to let you get back to growing your business or developing the next great experience on the web. Backed by a 14-day money-back guarantee and a 100% uptime SLA.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

256 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 16 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(256)

13 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They're keeping my money for a service I'm not using.

ssdnodes seemed reputable so I signed up for a several-year engagement. After having a rough start and their service not fitting my needs, I decided to cancel.

At that point they gave me a credit on an account that I won't be using. They refuse to give me a refund saying that I'm past the 14 day trial and then trying to explain their profitability calculations as an excuse for not refunding money they're keeping while not providing a service that I'm using.

In my book that's called stealing and I'd had for anyone that I care about to have this same experience. Do not use them. Stay away.

29 december 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Jonathan,

First of all we deeply regret any inconvenience or frustration you may have encountered during your experience with us.
Your comments are valuable to us, and we are committed to do our best to serve you better.

It's important to note that our Terms of Service agreement enters into effect immediately upon customer’s agreeing and activating the purchased service(s).
After purchasing a server, a 14-day money back guarantee is available so the customer can test our infrastructure. If not satisfied, a full refund is given upon his request.
As for the customers that are outside this window, SSD Nodes Credits can be given for such cases, which have no expiry date.

While we acknowledge that billing and refund processes can be intricate, SSD Nodes, like any reputable service, typically operates within the terms and conditions agreed upon during sign-up.
We recognize that our explanation won’t rectify this situation, but it’s really important to us to state all the facts, and we want to assure you that we take your concerns seriously.

While we cannot alter the past, we would like to ascertain our will and never-ending efforts to improve our services and make them up to your expectations.

We hope to have the chance to regain your trust in the future.

Warm Regards.

Betygsatt 5 av 5 stjärnor

I purchased a 14 day trial

I purchased a 14 day trial. After I purchased it but before the 14 days were up SSD Nodes came out with a better deal than the one I purchased. When I requested the better deal, they gave it to me, no questions asked. The process to get the better deal was easy and hassle free.

18 december 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Bill,

Thank you so much for taking the time to share your experience with us.

We're thrilled to hear that our team could assist you in upgrading to our better deal hassle-free. Providing our customers with the best value and service is always our top priority.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
We appreciate your support and look forward to continuing to exceed your expectations.

Warmest Regards!

Betygsatt 5 av 5 stjärnor

Great Service

When my journey started with hosting I really had no idea where to start looking. I came across SSDNodes after some research but was really surprised and skeptical with the price difference between them and the one I found in the European market.
Now I can tell you after few months of trying them out, I am satisfied with the speed of services and the technical team responsiveness.
Oh and I really like the new website, it looks fresh and up-to-date.

11 december 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Dear Mr Guillame,

We genuinely appreciate your input and are thrilled to hear that our services fits your needs. Thank you for taking the time to leave a review.

Your comments help us understand what we're doing right and where we can make improvements.

If there's any areas where you think we can enhance our services even further, we'd love to hear more.

Once again, thank you for choosing us, and we look forward to serving you in the future.

Wishing you a wonderful week!

Betygsatt 5 av 5 stjärnor

Avoid SSDNodes.com If You Want Solid Customer Support

UPDATE:
SSDNodes made everything right!

OLD REVIEW:
******************
I have had a horrible experience with SSDNodes and I don't even know why! I have been looking for two VPS servers so I can set up a reverse proxy on one and containers on the other. I am already have a VPS host, but that host doesn't have machines of the size that I want. I went searching and came across SSDNodes. They ran a fantastic Black Friday promotion and I decided to sign up for two 48GB servers. It was a nightmare! I use a VPN when I'm on the Internet and I had my VPN active when I went to their site. I created an account and tried to purchase two 48GB servers. I configured the machines with the options I wanted and then went to the checkout page. I entered my credit card information. You have to confirm payment before checking out. I entered the info, hit confirm payment and received a message telling me my order was being flagged for fraud by MaxMind & I would have to submit a ticket to get help. I took a screenshot & submitted a ticket. Then I did some research on this error message & discovered that MaxMind uses geolocation of the IP and the billing address to determine fraud, among other methods. I also discovered they have issues with VPNs. I turned the VPN off and tried to place an order again. Same outcome. Each time, the service hit my credit card and I could see the pending charge, but then they promptly cancelled the transaction. I signed up for the service they use that processes the credit cards for them. It is similar to PayPal and it is called Line Pay. That service verified me and got me set up and then I tried the SSDNodes order again, this time using Line. Even though Line had verified me and processed the payment, again my order was flagged as fraud and promptly cancelled. I reached out via the ticket to see if I could get someone to help me, but there had still been no response. I wasn't home when I was doing this, so I contacted my credit card company & added the address where I was staying to the card. Then I tried again using that card, which now matched the IP geolocation. Same outcome. By this time, someone had reached back out to me and told me they would forward my request to the billing department. A while later, Arun reached out to me and told me to try again with my VPN turned off. He also closed the ticket! I used another credit card where I had also added the current address and got the same result. I opened another ticket and told them I needed help and asked if I could call them or if they could allow me to add money to their system and they then take that money to pay for the servers, even though my credit cards worked fine and had plenty of money on them. Crickets! Then I got a response and was told they would forward my request to billing again! At this point, I had tried to order a total of about 6 times, but I was frustrated because I had tried every method I could to purchase and received absolutely no support to complete the purchase. Finally, 2 days after this ordeal started, Arun sends me another message and says he can't approve my order because of how many errors I had generated in the system! I was absolutely flabbergasted by this because the only reason I generated multiple errors is because I tried to order multiple times and could not do so! It wasn't a money issue and I'm certainly not an individual who has ever had any issues with fraud! I received no support! They didn't ask for ID to verify I was me or that my ID matched my credit cards, which it does. They just ignored me. I have the emails & the screenshots to prove this. I reached back out to Arun through their ticket system to ask why he couldn't approve the order given the fact that the only reason there are multiple errors is because I tried to submit the order multiple times. I got no response at all. I've never seen an actual business operate like this! Here I am, willing to spend hundreds of dollars per server and I'm being treated like some sort of unworthy individual! I took this as a sign and I'm going with another hosting company. I'm mad at myself for wasting my own time trying over and over again to give them my money! As soon as I encountered the first issue and their response was lackluster, I should have just stopped and moved on. The server price was really amazing, but if this is how their customer support operates, I couldn't imagine them being responsive if I had a server problem and needed them. Oh well. I'm taking my money elsewhere and I would encourage everyone to avoid this company at all costs. Their prices might look amazing, but it isn't worth it if you can't get help when you need it! With my other hosting company, I had two major problems, so problems can occur even when you're doing nothing wrong. You need a company with reliable customer support. SSDNodes is not that.

20 november 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Dear Ms Kay,

"A rocky start doesn't determine the destination; sometimes, it's just the turbulence before a smooth flight."

First and foremost, please accept our sincere apologies for any inconvenience or frustration you may have experienced.
We genuinely appreciate your feedback, and we assure you that we take your comments seriously.

We extend our heartfelt appreciation for your exemplary cooperation and responsiveness, which have contributed to the smooth and efficient resolution of matters.
Thank you for being a valued and proactive partner in our efforts to enhance customer satisfaction.

Once again, we apologize for the disturbance we may have caused you, and we appreciate your understanding as we work to address and rectify the issues you've raised.
Your encounter doesn't reflect the high standards we strive to maintain, and we are committed to making things right.
Thank you for giving us the opportunity to improve.

Warmest Regards!

Betygsatt 5 av 5 stjärnor

Cost efficient & Dependable

I really like how easy everything was with setting up my server. Their products is budget friendly but also very dependable. Really recommended. Also the technical team was very helpful with setting my inquiries.

4 november 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Mr Duong,

Thank you for your kind feedback! We're thrilled to hear that you had such a positive experience.

It's always our goal to make the process as seamless as possible for our customers.
We're also pleased to hear that our technical team was able to assist you with your inquiries.

Your recommendation means a lot to us, and we truly appreciate your support.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Thank you for choosing our services!

Warmest Regards!

Betygsatt 5 av 5 stjärnor

Competitive pricing

I always get the best deals from SSD Nodes.
The prices are really competitive from what i find in the market those days.

19 oktober 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Steven,

We want to express our gratitude for your valuable feedback.
We're delighted to hear that you consistently find the best deals with SSD Nodes!

Providing competitive prices is a top priority for us, and we appreciate your support.
We hope you won’t hesitate to let us know how we can serve you better in the future.

Thank you for choosing SSD Nodes.
Best Regards!

Betygsatt 5 av 5 stjärnor

Very good supported

Very good supported,
Fast und clear explain, help completely.

11 september 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Mr Emad,

Thank you sincerely for reaching out. We're thrilled that you had a positive experience with us.

Your satisfaction is our top priority, and we're committed to delivering even better service in the future.

Should you ever have any suggestions, questions, or additional feedback, please don't hesitate to get in touch.

Once again, thank you for choosing SSD Nodes.

Regards

Betygsatt 5 av 5 stjärnor

Competitive prices from SSD Nodes

I have been in the tech market for long so I know how the system works that's why I have to give SSD Nodes credits for still providing competitive prices. I have few different servers with them till now few downtime that was quickly resolved. Their customer support was quickly available for help.

4 september 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Mr Philip,

Thank you so much for taking the time to leave us such a glowing review. We are delighted to hear about your positive experience.

We are committed to providing the best possible customer experience, and your feedback reinforces that we are on the right track.

If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to assist you.

Once again, thank you for choosing SSD Nodes. We look forward to serving you again in the future.

Best Regards

Betygsatt 5 av 5 stjärnor

Support team went the extra mile

I decided to write this review after I had technical problems with my server. The support team went the extra mile to help me although the issue was from my end. So, for that I wanted to give them gratitude and to thank them.
I really hope you will have windows OS available soon. Thank you !

25 augusti 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Mr Rob,

We wanted to take a moment to express our sincerest gratitude for your kind words regarding our customer support.
Your feedback truly brightened our day!

Providing exceptional customer service is at the heart of everything we do, and knowing that we were able to meet your expectations brings us joy.

Providing Windows Operating System is currently in our development pipeline.

Once again, thank you for taking the time to share your feedback. We look forward to serve you with the same level of dedication in the future.

Best Regards

Betygsatt 1 av 5 stjärnor

A new low to SSDnodes

A new low to SSDnodes
Already they are known to be faking SSD as RAM and giving too much (too good to be true) RAM to people

and now they went new low by giving only ipv6 for new vps where as their sales page says "Root access and a dedicated public IP" without mentioning it is v4 or v6.

their home page and sales page doesn't mention about not giving ipv4 but their order page asks extra money for ipv4

22 augusti 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Mr Seenu,

We want to thank you for taking the time to leave your feedback and we are deeply sorry that you faced a bad experience.

Any assessment, comment or remark is deeply appreciated as it helps us improve our customer satisfaction and avoid such issues in the future.

We understand your point of view. The ‘add-on’ for the ipv4 is listed in the checkout out process, since it has become very rare globally.
We will reconsider how will it be shown on the website so no other customer will feel the same.

Again we want to apologize for this inconvenience and for breaking the trust you had in us we hope to be able to regain it in the future.

Best Regards

Betygsatt 5 av 5 stjärnor

Excellent Customer Support

Been with them for quite a while now. Although I faced some kind of small technical issues , nothing out of the ordinary what I appreciate is their excellent customer support and how quickly they responded.
Preferred working with a small company that actually listened to my needs then just being another number to other ones.

4 augusti 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Mr. James,

We extend our heartfelt gratitude to you for sharing your experience with us.
Your positive feedback has touched our hearts and reaffirmed our commitment to making every customer feel like a part of the SSD Nodes family.

We are continuously working to enhance our products and services to ensure seamless experiences for all our valued customers.

Your support and valuable insights empower us to grow and evolve. So, please don't hesitate to reach out and let us know how we can serve you better in the future.

Warm regards!

Betygsatt 1 av 5 stjärnor

Share review and get $25 credits

I am using this service and seems ok for small projects. If you have docker with some big apps installed, you will find it dead slow, even with most highest grade vps.

Also, the reviews here at trustpilot or hostadvise or g2 crowd are little fishy and against trustpilot policy.

See email below, they offer $25 credit for sharing review. Customers are inclined to give positive review when they see $25 credit. Also they ask us to enter review url in order to get credit.

...... Email part ......

It’s that simple.

I appreciate your support. Thanks again for coming along with us on this journey.

Please make your review by next Monday (Nov 4th) to qualify for the $25 account credit. Your credit will be deposited in your account within a week.

Talk soon,

Matt

Matt Connor
Founder & CEO
Strasmore, Inc
.....

Date of experience: 28/10/2019

28 oktober 2022
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Mr Ghanvi,

We want to thank you for taking the time to leave your feedback and we are deeply sorry that you faced performance issues.
Any assessment, comment or remark is deeply appreciated.


As you mentioned in your review this content is dated more than 4 years ago.
You are right to bring it to our attention; customers are encouraged to post any positive or negative rating as it helps us to optimize our global infrastructure.
We can assure you that the mentioned credits are provided independently of the reviewer's rating.


Once again, we apologize for any inconvenience you may have experienced and we hope that we can earn back your trust in the future.

Best Regards.

Betygsatt 5 av 5 stjärnor

SSDNodes Very Good Quality

SSDNodes customer care is excellent. Price is very competitive. The speed of NVMe is very fast. Worth the investment.

3 juli 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Cao,

We want to express our gratitude for your valuable feedback.
At our core, we believe in continuous improvement, and your input serves us in this journey.

As we move forward, we want you to know that your suggestions are more than welcome.

Once again, thank you for being an important part of our SSD Nodes family and for contributing to the growth of our services.

Regards!

Betygsatt 5 av 5 stjärnor

SSD Nodes gave decent vps with…

SSD Nodes gave decent vps with competitive pricing with good space,cpu and bandwidth combination. Their customer support is also knowledgeable and helpful.

3 juli 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Ravi,

Thank you for reaching out! We greatly appreciate your feedback, as it plays a crucial role in shaping our services.

We value your input, and we encourage you to share any suggestions or ideas on how we can further enhance our offerings to better meet your needs in the future.

Thank you again!
Regards

Betygsatt 5 av 5 stjärnor

Perfectly Splendid VPS Provider

I recently discovered the most reliable VPS and I'm thrilled to share my positive experience. The service is not only cost-effective but also extremely dependable. The setup process was also very user-friendly, and the customer support team was readily available to answer all my queries. I highly recommend this VPS service to anyone looking for a reliable and affordable option to host their automated trading.

1 april 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello MassZero,

Thank you so much for taking the time to send this! Everyone here at SSD Nodes loves to know that our customers are satisfied.
All feedback is highly appreciated, as it enables us to develop our services.

We’re glad that you loved our product and had a pleasant experience.
We hope you won’t hesitate to let us know how we can serve you better in the future.

Thank you again!
Regards

Betygsatt 5 av 5 stjärnor

Very satisfied so far

Caveat: I've only had the VPS for 10 days, but I waited this long before posting my initial impressions.

I have a full dedicated server with another hosting company for nearly 15 years. I'm very happy with it/them and it's my primary server.

I've had a secondary (for MX and Bind and other things) running on a cloud VM for a couple of years. That service was changing, and I decided to move that to SSD Nodes.

I grabbed one of their specials (which they run *all the time* so there's always "some deal") and was up and running in a few minutes.

I had two questions that caused me to reach out to support on the first day (I wanted a Reverse PTR for DNS and I had an issue with port 25 inbound).

I got very quick acknowledgements of both issues. A day later they updated the PTR record. Shortly after that they proved to my satisfaction that the machine I was testing port 25 from was blocking outbound port 25 requests, and my SSD Node server was listening perfectly well to port 25.

So, excellent support response on both counts! Not instantaneous, but within 1 day (perfectly reasonable, especially at these prices!).

Given the prices, I went with an insanely overkill sized VPS. I'm glad I did, as I can now see myself transitioning some services over to it, or running entirely new services that I wouldn't have considered loading up on my main dedicated server.

We'll see how it goes long term, but right now, 10 days in, I couldn't be happier with the service.

12 februari 2023
Omdöme utan inbjudan
Logotyp för SSD Nodes

Svar från SSD Nodes

Hello Hadar,

Thank you so much for sharing your experience with us as well as the time and effort u put in writing this detailed review. We are thrilled that our VPS suits your needs.

We at the SSD Nodes family always love to hear about our customers’ experience as we aim to improve our services and help each one accomplish their goals.
Your feedback has demonstrated that it does, and we appreciate you letting us know.

We hope you won’t hesitate to let us know how we can serve you better in the future.

Have a good day !
Regards

Betygsatt 5 av 5 stjärnor

GREAT VPS company

I bought 3 VPS instances from them and they are FANTASTIC!!! Great performance, no down time, no network issues. I only have a few minor suggestions/complaints:
1. They do not sell add-on IPs.
2. They do not sell private network add-ons.
Other than that, GREAT company and price/resources!

2 december 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I've had several VPSes with ssdnodes

I've had several VPSes with ssdnodes, and have been pretty happy with them... until they unceremoniously blocked all routes to my biggest server during a transfer of my entire photo library. When I exhausted a few hours trying to figure out what was going on, I finally contacted a chatbot at ssdnodes who said simply, "we're seeing a lot of traffic on your node." No apology, no explanation, not even an admission that they were deliberately blocking the ONE time I've actually even USED any of my VPSes for any real work. Infuriating is an understatement. The LEAST they could have done is send me a message asking if it was legitimate use before just shutting off the spigot completely and without warning or even explanation.
Now I'm starting to wonder if "transfer" means TOTAL for the entire plan, not per month! :-o

23 augusti 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

3 different servers and DCs, all good performance over 6-9 months

I've had 3 different servers for over 6-9 months now (16GB in Chicago, 24GB in Tokyo, and 32GB in LA) and I must say I am pleasantly surprised. I've heard others have had no issues, while others have nothing but problems with slow oversold servers. For me in mid-2022, I've had nothing but good performance. I have a handful of other 6-8 core 16GB VPS and dedicated servers at Vultr and IONOS, and these servers are as fast or faster than those. I usually run Plesk on all my servers, Enhance.com on another, and none of them experience any CPU Steal at all, over 6-9 months of use so far.

I think the bigger the VPS (32GB+), the better your odds of not having CPU Steal or bad neighbors, or maybe they are getting good at shutting down problem servers, or maybe a lot of these 1 star reviews are from the problem servers they did shut down.

I did have one issue of a data center cage power issue, it took down 1 server for 2-3 hours, but was back up as soon as the power issue at the cage was resolved. Data center issues happen, all the time, sporadically, which is why I often use different ones so multiple servers are not affected all at once. Never put all your eggs in one basket, so not the same data center, and SSDNodes is one of many providers... so far, so good, and very good value for what I've experienced to date.

5 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cheap and quality service

I have been using their services for more than 6 months. My server works very fast and efficiently, its performance is stable.

I definitely recommend this company, I haven't opened a single support ticket since I bought it.

24 juli 2022
Omdöme utan inbjudan

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