Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

got a rare problem with router that was solved by the tech guys. Initial contact through their on line chat that was fast and effective. on a separate occasion, an on line tech conference was arrange... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Hands down, the single BEST way to protect your family on the Internet. There are so many options and different ways to filter based on your specific needs. You can easily block all traffic based on t... Se mer

Betygsatt 5 av 5 stjärnor

I was recommended too buy a Spider VPN by a friend as I spend months abroad. Purchased a Spider pro from Amazon worked great in Uk, brought too my house in Portugal had a few problems would not wor... Se mer

Betygsatt 5 av 5 stjärnor

Bought VPN end Nov. Not being tech-minded found that it no effect on my streaming speed. Contacted VPN customer service. Within a short time, they put me on the right track. My IPTV is not suffering t... Se mer

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Företagsinformation

  1. VPN-tjänster
  2. Internetoperatör

Informationen kommer från olika externa källor

Use a free Spider VPN router in your home and protect all your devices like Kodi Boxes, Smart TV’s, Mobile Phones, Laptops, Computers, XBox, PlayStation, Apple TV and any WiFi Enabled device from prying eyes.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

150 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Spider, What a fantastic team, Jon, Nathan, Philip and others

As an older person ( 70 yrs old ) i was confused, no not by life or old age? Lol, but by the barage of emails and notices on my android set up about needing a VPN, i looked everywhere for the right VPN and was even more confused, with how do i install this VPN when i buy it? untill i hit on the idea of trying to get a router with a built in VPN, thats when i came accross Spider VPN, i spoke at length with a rep online who calmed me and sorted all my fears out, I bought one and the guys at Spider, Nathan, Philip, Jon and a couple of others who's names i dont know helped me beyond all reasonable expectaion, in fact in the end it was Jon who finnaly talked me through and got me on line and my system protected, i give the SpiderVpn a massive 10/10 and thier staff a massive thank you all of you who were involved in assisting me, Spider has a customer service like no other ive ever seen in my 70yrs on this planet

1 juni 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

Very happy to of helped you out and got you up and running.



Kind Regards

Spider VPN Team

Betygsatt 5 av 5 stjärnor

Easy to order very easy too set up and…

Easy to order very easy too set up and works out of the box was very suprised because normaly plug and play means spend all day with headache

29 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy you had a hassle-free setup and look forward to helping you in the future.


Kind Regards

Spider VPN Team

Betygsatt 5 av 5 stjärnor

Top class service from Nathan

Top class service from Nathan, answered all my questions and helped me fully understand how everything worked. Would recommend to anyone

8 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 5 av 5 stjärnor

Absolutely amazing service

Absolutely amazing service, fantastic customer service which is second to non. Would highly recommend this service to family and friends.

8 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. I Am not very good with technology but the man who worked there was great. Explained everything really well and really took the time to help me. I would recommend to anyone!
Thank you

8 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 5 av 5 stjärnor

Spidervpn is great service and would…

Spidervpn is great service and would highly recommend to anyone who is looking to make there network private, support is great also, I had a question and had my answer fast!

8 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 5 av 5 stjärnor

Good bit of kit unreal range

Good bit of kit unreal range. Ideal for streaming movies.

8 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 5 av 5 stjärnor

Brilliant service and customer care

Brilliant service and customer care. Highly recommend using them

8 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 5 av 5 stjärnor

Fantastic service gone above and beyond…

Fantastic service gone above and beyond my expectations.

8 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 5 av 5 stjärnor

This is brilliant I would definitely…

This is brilliant I would definitely recommend it x great customer service 😁

8 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 3 av 5 stjärnor

After talking to guys at spider I am no…not a happy bunny

After talking to guys at spider I am no where near to being happy despite previous review ......it would appear that although the router is connected I am still on my isp which is sky I have tried to go to several torrent sites and immediately had a sky message appear to say this site is blocked .
It seem s my router doesn’t work at all .
I find it partially frustrating to be unable to talk to the tech guys on telephone and only via there website on chat .
If it’s not possible to sort out on phone maybe I could get to Washington to exchange the router for another one.

2 maj 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

Hi Cliff,

Sorry to hear that you have an issue with your router, Please get in touch with our live chat team and they will make sure your problem is fixed.

Also, we are now offering home visits to some areas in the UK so we will be sending out an engineer to fix it for you if your problem still persists.

Regarding the Phone support, We will be adding phone support team in the coming period to cover that as well.


Regards,

SpiderVPN Team

Betygsatt 5 av 5 stjärnor

Great customer service & High Speeds

Great customer service, I had the poor chap from the help desk helping me spring my vpn router back to life for over an hour, they remained helpful and polite throughout. I now have the latest firmware and lightning speeds (only lost 2 mbps off my usual connection without vpn)
I highly recommend this service

24 april 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Betygsatt 5 av 5 stjärnor

A good VPN service

A good VPN service, just starting out and are quickly building a good quality service to their customers. Help was quick and easy to access from their website and I'm assured from them that they are looking to expand their ideas and features in the near future.

21 april 2018
Omdöme utan inbjudan
Logotyp för Spidervpn

Svar från Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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