I couldn’t recommend SPF - and specifically Kane Daniel - more. Having had some pretty poor experiences dealing with mortgage brokers in the past, I have nothing but great things to say about this par... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beth was incredible from start to finish, making the whole process to remortgage stress free and simple. She was proactive and extremely responsive. Couldn’t recommend Beth enough - thanks again, Beth... Se mer
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Spenser Horsfall has assisted me twice over the years with my mortgage and has always been so helpful, professional, straight forward and gets the best deal done even where there are complexities. Tha... Se mer
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From the 1st call I had with the team at Howden they were able to put me at ease and talk to me like a human, rather than some of the over technical worded robot sounding advisors I have used in the p... Se mer
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Företagsinformation
Skrivet av företaget
SPF Private Clients were established as Savills Private Finance in May 1997. Originally launching as the exclusive financial services arm of Savills plc, the Company rapidly grew into one of the market leaders in UK financial services. In 2011, following a management buy-out, the company changed to SPF Private Clients (SPF). Since then the company has grown and diversified into a national brokerage employing over 200 people, with offices in multiple locations across the UK, Channel Islands, and internationally in Hong Kong, Singapore and Dubai. Our diverse expert teams offer a trusted service across mortgages, insurance, protection, commercial finance and financial planning. In August 2022 we became part of the Howden group of companies, a leading global insurance company operating in 100+ countries.
Kontaktuppgifter
33 Gracechurch Street, EC3V 0BT, London, Storbritannien
- 020 7330 8500
- info@spf.co.uk
- www.spf.co.uk
Speak to one of our expert advisers
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have used other mortgage brokers…
I have used other mortgage brokers before but only started to use SPF from last year. I am impressed the way Spencer Horsfall picking the mortgage product and giving me some new idea.
11 maj 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Spenser.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Great service as usual
7 maj 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Great personalised service
Great personalised service. Attention to detail and relevant advice to secure the best outcome for us.
7 maj 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
SPF managed the mortgage application…
SPF managed the mortgage application from start to finish with no fuss, requiring only input from me when multiple options were available. They presented the info offered their opinion but ultimately did what I felt was best for me in a very professional and timely manner. I will be using them again for any further needs.
7 maj 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Ayrton and Arron are the best
Ayrton and Arron are the best. Got my further advance through as quickly as they could. Not problems. Thank you.
6 maj 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ayrton and Aaron.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Very well done!
Had been dealing with SPF for a few years now, and Cristiana as usual provided exceptional service in establishing my remortgage. Was contacted well in advance of previous mortgage expiration and keep abreast of developments concerning options available to reestablish mortgage. Process was well explained and I had very little follow up work to do. Everything was concluded successfully with no complications, thanks to Cristiana. Highly recommended.
6 maj 2026
Omdöme utan inbjudan
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Very helpful and reliable company
Very helpful and reliable company . I would highly recommend
4 maj 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Cristiana was absolutely brilliant from…
Cristiana was absolutely brilliant from start to finish. From day one she was proactive, on the ball, and made the whole process genuinely painless — which, let's be honest, isn't always what you expect.
Whenever I had a question or query she was right there, no fuss, no waiting around. She clearly takes pride in what she does and it shows in how she handles every little detail.
There's a reason she came so highly recommended to me, and now I completely understand why. If you're looking for someone who actually makes your life easier rather than harder, look no further.
Five stars without hesitation. Thank you Cristiana!
30 april 2026
Omdöme utan inbjudan
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Used SPF as our mortgage brokers to our first house and they were great!…
Used SPF as our mortgage brokers to buy our first house and they were great, Ollie was our mortgage broker and he was great and helped us get a great mortgage. Will be using them again
28 april 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Third time, still the charm
Third time in using SPF's services with Cristiana and we weren't disappointed, she was professional and proactive with clear. Thank you!
1 maj 2026
Omdöme utan inbjudan
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
SPF mortgage
This is the second time I’ve used SPF. Aaron was just brilliant at explaining everything, keeping me notified and made the whole process hassle free. I am so glad I went with SPF for my mortgage.
30 april 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aaron.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
5*s - outstanding service
5*s - Aimee was absolutely brilliant from start to finish. We weren’t the easiest of clients swapping to 3 different properties during our offer period, the 3rd being at the 11th hour of our initial offer expiring and Aimee worked tirelessly throughout to ensure a new offer was secured swiftly with no disruption to our onward purchase taking any stress possible away from us and I’m happy to report we are now proud owners of our new property having just moved in on Friday. Thank you so much Aimee!
30 april 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aimee.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Helpful and efficient service
29 april 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent service
I had an excellent experience working with An as my mortgage advisor. She was incredibly helpful, friendly, and professional throughout the entire process. An took the time to understand my needs and worked hard to find the best mortgage product for me. She explained everything clearly, made the whole experience stress-free, and was always available to answer any questions I had. I highly recommend An to anyone looking for expert mortgage advice and outstanding service.
20 april 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to An.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent service from Ollie
I was recommended to Ollie from a friend, and I am very grateful for this. i was looked after and updated during the process. with it being made very simple and therefore perfect for a first-time buyer. can’t recommend him enough and have already passed his details onto others I know who will be looking to buy soon.
21 april 2026
Omdöme utan inbjudan
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
James Williams was an absolute pleasure to work with
James Williams was an absolute pleasure to work with. He was consistently supportive and took the time to guide me through every step, making the whole process clear and far less daunting.
20 april 2026
Omdöme utan inbjudan
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to James.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
No SOP throughout the process
No SOP throughout the process. No streamlined workflow within the team. Random things happened randomly, and everything goes back and forth. Great!
14 april 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. I apologise that on this occasion the service you received did not meet your expectations.
We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. To help us investigate I am keen to understand what we got wrong and if at all possible, put it right for you. We will be in touch within the next 48 hours to gather some further details.
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Poor Communication
The mortgage advisor was very unresponsive throughout the process. I repeatedly had to chase by email and message multiple times, even for small matters that should have been handled promptly. Communication was inefficient, responses were often delayed, and the overall process took much longer than expected. This lack of timely support caused unnecessary stress and anxiety during what is already a demanding process.
7 april 2026
Svar från SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. I apologise that on this occasion the service you received did not meet your expectations.
We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. To help us investigate I am keen to understand what we got wrong and if at all possible, put it right for you. We will be in touch within the next 48 hours to gather some further details.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.