Speedshift Logistics Omdömen 

794
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The collection company messed up and there was a delay, and our customer was threatening to cancel the order. What mattered was that when I rang Speedshift I got hold of someone straight away, who wor... Se mer

Betygsatt 1 av 5 stjärnor

I needed to return a metal shed. I thought pallet meant that Speedshift provided a pallet for my parcels to be collected. Customer service charged me an admin fee for canceling. Told me I should have... Se mer

Betygsatt 5 av 5 stjärnor

It's very rare in this mad world of logistics and make sure that promises are kept. After using countless courier companies who promise you that deadlines will be meet and consistently let y... Se mer

Företagsinformation

  1. Leveransservice

Skrivet av företaget

Speedshift Logistics Ltd are experienced logistics handlers for your pallet and parcel freight throughout the UK and Europe. For a free quotation, get in touch! We operate a Pallet Collection and Delivery service from anywhere in the UK and delivered all over the world from a top UK Pallet Courier company. If you require a more specialist freight delivery service, please contact us now. The networks that we use are formed from independent freight shipping operators around the world with unsurpassed local knowledge. All members belong to the Road Haulage association and abide by its terms. In total Speedshift has a fleet of over 7,000 vehicles at its disposal - probably unmatched by any single carrier delivering across Europe and the rest of the world.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

794 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(794)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent all round service from SpeedShift

Excellent all round first class service. This was the lowest price I found compared to many others. Friendly and helpful staff and easy to to contact. Simply phone their number and speak to a real person instantly. Now that makes a refreshing change. Pallet collected on Monday and deliverd the next day. Not bad considered I chose the economy option! And this service had extra free added insurance. If only everything was this easy. Thank you.

16 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

very unsuall terms and conditions which…

very unsuall terms and conditions which they will not tell you while placeing the order
chnaged the delivery date one day before it was supposed to be collected and i made all the arrangements
customer service representative very rude
i would not recommend them at all
very bad experience

13 juni 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I had booked a next day service for 4…

I had booked a next day service for 4 pallets going to Glasgow. The pallets were collected one day before the stipulated time required. Despite the early only 1 of the pallets made it to the destination on the next day. The other 3 did not arrive till the next day. Upon contacting speedshift I was unable to get the contact details of the depot in Glasgow for my customer to contact.

2 juni 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

It was pretty good but my first attempt…

It was pretty good but my first attempt failed because although I paid through PayPal a subsequent message appeared at some stage that I had to press another button to complete the order. Which I didn't see until I went back to the laptop some days later.
Why would I be paying for it if I didn't want to make the deal in the first place?
When I telephone the lady was very helpful and I'm sure asked me questions about the item that had not been mentioned when I was booking online.
The collection and delivery went without to hitch and I thank you for the service.

28 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not worth the hassle

Many red flags with this company - beware and do not use unless you want the potential hastle and lack of professionalism detailed below.

My experience:
- Booked online, for them to call and say I needed to pay £50 extra. No clear mention of this on their site at the time. The site said surcharges for the Islands may apply, not the Highlands.
- They wanted £10 to cancel despite them cancelling due to not being able to fulfil for the original quoted price.
- A guy called John tried to tell me surcharges were mentioned on the booking page. As above, they weren't, and minutes later I see that they'd updated their site! Sneaky.
- John (and team) ignored me for 13 days, only replying to my emails after a bad Google review.
- 22 days to get a partial refund (despite saying in the Google review reply they'd refund fully, they are still trying to claim a £10 admin fee for doing absolutely nothing). Again, not replying when asked to refund.
- Trustpilot is flagging them as soliciting reviews (look on some of the other review sites).

I'd avoid at all costs and go with another like PalletOnline who were professional, delivered quickly at a better price (no unknown fees), with clear online tracking available, easy to get in touch with, and no petty staff arguing over a tenner/sneakily updating the website to try and justify it. 3 weeks to refund is also not acceptable.

Edit: Had to go through my credit card company to get the £10 "admin fee" back. Speedshift are parasites, avoid.

4 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Laura was very pleasant to deal with…

Laura was very pleasant to deal with and she gave me exactly what I wanted and explained everything to me. She gave me a good price. The whole operation went very well. The man who delivered the pallets couldn’t have been more helpful, I wanted to tip him for putting himself out for me but he wouldn’t take it.
I have dealt with Speedshift many times over the years and I can’t think of any time there was a problem. I like the simplicity of the instant quote setup.
Thank you, Graham

23 april 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Delivery fine

Delivery all fine, very helpful friendly driver. However no communication via either email or text after the order was placed, I had to phone twice to get an eta, the first time nobody called me back.

16 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t use this company

Don’t use this company
They led me to believe my shipping would take 40 days when it’s now 63. They also didn’t tell me a pick up date for weeks.
They take your money then leave you in limbo what a joke

16 april 2025
Omdöme utan inbjudan
Logotyp för Speedshift Logistics

Svar från Speedshift Logistics

Arlene
I am very sorry for this kind of delay but sea shipping times are not guaranteed. The ship you were booked on had to change their schedule due to ongoing pirate attacks in the Suez canal / Red Sea area caused by the trouble in Yemen. They now have to go the much longer way around. This is effecting most companies on the Australia route. Obviously we also offer air freight which is far faster but obviously more expensive for heavier goods.

Betygsatt 5 av 5 stjärnor

Excellent service kept me updated start…

Excellent service kept me updated start to end.
Emliy at customer service help me to update the tracking of pellet.
Emily provided excellent service from start to finish, the pellet was delivered dot on time.

4 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service from Speedshift Logistics

Not only was Speedshift Logistics the most competitive quote, by a long way, to move a 130kg log burner from North Yorkshire to Devon, but their customer service support was first class from initial contact to delivery.
Incredibly professional and efficient, with a personal touch. Thanks especially to Laura, who treated us almost like a friend, rather than just a customer!
Fantastic service!

28 mars 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Somewhat frustrated at being charged…

Somewhat frustrated at being charged twice the price for a small pallet because my axel was over hanging by a few inches. When the truck arrived it was half empty at 5.0 clock.
Also it took nearly a week to deliver

27 februari 2025
Omdöme utan inbjudan
Logotyp för Speedshift Logistics

Svar från Speedshift Logistics

Andy
Sorry you weren't totally happy with our service.
We did let you know in advance it would be 2 spaces. The axle was 150cm long. A pallet is 120cm long. That is a foot over. This is how ALL pallet networks operate. Nothing to do with the lorry that collects. The night trunkers need to maximise space. I agree delivery could have been a little faster however it was less than a week and on the economy service.

Betygsatt 4 av 5 stjärnor

All good in the end

Part of my consignment went missing en route (possibly due to being insecure) but after a few emails the company owner rang me with a solution. The part was tracked down and sent on to me, I had to cover the cost but it was cheaper than sourcing a replacement.

7 februari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer