Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I really enjoy using the free version for simple arithmetic solving. It has a good interface that I prefer over some open-source versions (I am using this in Google Sheets). However, I wanted to let y... Se mer

Betygsatt 5 av 5 stjärnor

Frontine's products are simply the best analytics tools available for spreadsheets. And if spreadsheets aren't your modeling platform of choice, their SDK gives you access to everything they've got t... Se mer

Betygsatt 3 av 5 stjärnor

Excel can become unstable. Many times i have to remove the Frontline add-in from excel to improve stability. I use the add-in about 2 or 3 days a month so this is not something that is all the b... Se mer

Betygsatt 4 av 5 stjärnor

It needs some improvement to save .lp model. Some of the large models are not saved. It will be nice if it can track infeasible constraints the same as Gurobi. I also like to be able to import and... Se mer

Företagsinformation

  1. Programvaruförsäljare

Skrivet av företaget

Frontline Systems is a leading vendor of advanced predictive and prescriptive analytics software, used to make analytics-powered decisions. Its tools for decisions using mathematical optimization, business rules, Monte Carlo simulation and risk analysis, and data mining, text mining and forecasting are used by 10,000 organizations -- on desktops, servers, and in the cloud. Frontline's customers build decision models using Microsoft Excel for the Web, Windows and Macintosh with its Analytic Solver® product family; in programming languages using Frontline's Solver SDK®, and in web and mobile apps using its new RASON® Decision Services platform and REST API.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

40 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Good app, but untrusted by Google.

I really enjoy using the free version for simple arithmetic solving. It has a good interface that I prefer over some open-source versions (I am using this in Google Sheets). However, I wanted to let you know that Google flagged this extension as being suspicious and was not trusted. I will keep the app, but I highly suggest you work with Google to get on their trusted vendor list.

27 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I was a customer for 4 years

I was a customer for 4 years. Their solver worked great and they had good customer & technical support. But all of a sudden their customer support went away and the good people that supported me in the past are gone. Solver quit working on Excel and nobody to solve my problem. Unfortunately I had to quit them. In the past I would rate them A+ but not anymore. Buyer Beware!

6 november 2021
Omdöme utan inbjudan
Logotyp för Frontline Systems

Svar från Frontline Systems

Over 4 years and 28 support tickets on file in our Help Desk, this person became known as one of our "most difficult customers ever", among tens of thousands. In this incident, after 5 personal responses over 2 days from our support staff, plus responses from our sales manager and CEO (during which he kept saying that no one was helping him), he asked for a refund, so we immediately sent him a refund check. Vendor beware.

Betygsatt 3 av 5 stjärnor

I was unable to use solver add in on my…

I was unable to use solver add in on my local Excel program. There were complications that prevented it from loading.
My main use for it was for a course in school.

21 september 2019
Omdöme utan inbjudan
Logotyp för Frontline Systems

Svar från Frontline Systems

We couldn't find you by name in our Help Desk system, but we've helped hundreds of thousands of students, over many years, get started successfully with Analytic Solver.

Betygsatt 5 av 5 stjärnor

Solver

Frontline tech support responds quickly. I appreciate their effort to make sure user is prepared to use their product to the customer's fullest advantage.

9 maj 2019
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

New academic version of the software…

New academic version of the software has severe limitations in terms of number of allowable inputs for optimization and simulation models.
Several students, who had paid for the software, complained that the Analytic Solver Menu would spontaneously disappear from the menu bar.

9 maj 2019
Omdöme utan inbjudan
Logotyp för Frontline Systems

Svar från Frontline Systems

Hello, PM. Thank you for this feedback. As we've explained many times to students in tech support, the only way that the Analytic Solver ribbon can disappear is if Excel terminates unexpectedly in a user session. When Excel restarts, it displays a dialog where the default selection will disable the Analytic Solver add-in. If the user doesn't pay attention and just clicks OK, Analytic Solver will disappear from the ribbon. If this happens, it's relatively easy to get it back: Either choose Options - COM Add-ins in Excel and check the box next to Analytic Solver, or just use the Start menu - Frontline Systems - ASP Application Manager to re-register Analytic Solver.

Analytic Solver Basic for student use does have problem size limitations, to distinguish it from the commercial version (students pay about 1/100th of its price). The student version works fine with the free examples we provide and with nearly all textbook problems and typical homework problems. You can compare the versions on our website www.solver.com. Professors may contact us for a solution for temporarily increases in the limits for specific homework problems.

Betygsatt 5 av 5 stjärnor

Simply the best

Frontine's products are simply the best analytics tools available for spreadsheets. And if spreadsheets aren't your modeling platform of choice, their SDK gives you access to everything they've got to use in any way you want. They have been the leading innovator in this space for decades and their customer support is second to none.

9 maj 2019
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great for optimizations

In overall, we are satisfied with the product.
We had few frictions due to:
- license validation in big infrastructures (with proxies,...)
- Instability of the plugin that gets desactivated in Excel
- After calculations, the sheets get blinkering (switch betwen sheets, mouse cursor changing state,...) so we have to wait 1-3 seconds before the application stabilizes with some bigger excel files

9 maj 2019
Omdöme utan inbjudan
Logotyp för Frontline Systems

Svar från Frontline Systems

Programmer replies: Instability/blinkering is hard to address without your workbook to reproduce it. You may send your workbook to Frontline for testing. I do not see this behavior in general, even with large workbooks on my system.

Betygsatt 5 av 5 stjärnor

Excellent assistance

The assistance is always prompt and effective. I haven't had any friction with the company or their representatives.

9 maj 2019
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I use the product regularly because I find the Excel-based transparency and convenience a nice complement to working in Matlab.

I use the product regularly because I believe it is best in class. I think some of the upgrades are too expensive but I have no issue with the quality of the product. I find the frequent requests to confirm the license annoying. I travel internationally and have been locked out of the product when I was having internet connectivity issues. There has to be a moratorium on this (e.g. allow a week, a month before disabling the application). Also, Frontline has been the most difficult vendor for my IT folks to work with when it comes to using my license on multiple machines that only I operate. Again, there must be an easier way. Finally, I did try the consulting service and my experience was positive - worth the money.

8 maj 2019
Omdöme utan inbjudan
Logotyp för Frontline Systems

Svar från Frontline Systems

Yes, there is an easier way now for one user to use his license on more than one machine. Log out of the application with the first machine and log into the application with the second machine. You may log out and log back in when traveling, too, to work with variations in internet connections.

Betygsatt 3 av 5 stjärnor

There is not enough level of academic…

There is not enough level of academic usage support both price and technical support. In the first year, technical support was very good level but now there is not enough helpful.

8 maj 2019
Omdöme utan inbjudan
Logotyp för Frontline Systems

Svar från Frontline Systems

Frontline gives tech support to the professors. The professors give tech support to the students.

Betygsatt 3 av 5 stjärnor

No issues with the software.

No issues with the software.

But disappointed that we are forced to upgrade to the latest version every time we renew our annual license. Our software does not change so there is no need to upgrade the FrontLine solver, but we are forced to and it is a nuisance.

8 maj 2019
Omdöme utan inbjudan
Logotyp för Frontline Systems

Svar från Frontline Systems

Thank you for being a loyal customer during the upgrade. If you like, write to tech support privately to suggest how to make it go more smoothly for you. Other customers may have experience a different change: The original Premium Solver had optimization only. The product was expanded to include simulation and data mining also, and thus it was renamed Analytic Solver. To be fair, all the customers who renew get the update.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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