We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Se mer
Företaget har svarat
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Se mer
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Se mer
Företagsinformation
Skrivet av företaget
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Kontaktuppgifter
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Storbritannien
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
fantastic service
30 maj 2022
Excellent support from Nikki and Jake
Excellent support from Nikki and Jake, who took the time to deliver exactly what we required.
20 maj 2022
Sage 50 Payroll Online Beginners and Intermediate course…
Excellent study materials and payroll training software.
3 maj 2022
Softex reacted to a urgent need
Softex reacted to a urgent need, and they similarly provided support when things were unclear later in the day. Will definitely be a returning customer. .
3 maj 2022
Very helpful and easy to understand
20 april 2022
Excellent response
Excellent response always helpful they work quietly through the problem until is is solved.
20 april 2022
Following an upgrade in CRM
Following an upgrade in CRM, Robert has been there for us to console when we needed assistance and has been excellent with his help and support.
12 april 2022
Excellent support
Excellent support. I had quite a few questions about how to best use the software on a number of occasions and the response was quick each time, easy to follow and the guidance got me where I wanted to be quickly too. Unlike many support providers I deal with, the response time from Softext has not slowed down once they have your money in their bank. Jake you have the patience of a saint to keep helping me, thank you.
7 april 2022
Fantastic service!
Jake is amazing, always really helpful and nothing is too much trouble for him. He always fixes any issues promptly, which are always my own fault! Customer service is outstanding and if I could give 10 stars or more, I would! Thank you for all your support.
6 april 2022
Omdöme utan inbjudan
Very helpful and knowledgeable
I called Softext today to enquire about some in-house training, and I spoke to Rob (I think that was his name). He was very helpful and answered all my questions.
Really looking forward to finalising our plans!
Highly recommended
31 mars 2022
Omdöme utan inbjudan
Our trainer was very helpful and want…
Our trainer was very helpful and want through a pace staff could understand. Covered all areas required.
30 mars 2022
Omdöme utan inbjudan
Great Service and support from Softext
We have purchased Sageline50 from Softext and upgraded during the last few years.
On both occasions we have had the excellent service and customer support.
We found Softext to be competitive on price, very helpful in determining which package fitted our needs and the support throughout has been second to one.
25 mars 2022
Omdöme utan inbjudan
Jake was excellent
Jake was excellent, worked through my sage workstation problem and fixed it, not easy by the look of it but he did it Phew!
Highly recommended these are some of the good guys
14 mars 2022
Act Database upgrade
Act Database upgrade - After dreading a long overdue upgrade of our Act Database we found the whole experience easy, convenient and refreshingly painless. The IT technician we dealt with called as arranged, was very polite and friendly and not in the least bit patronising. We felt able to ask any questions and did not feel rushed when talked through any of the guidance offered. So far we have not experienced any problems and would definitely recommend Softext for an Act installation or upgrade.
14 mars 2022
Omdöme utan inbjudan
Delivered a great course
Delivered a great course, Claire was very professional, friendly and helpful. Highly recommend Softext Limited
4 mars 2022
The course was very easy to follow and…
The course was very easy to follow and the material provided had all information and steps explained very clear.
Thank you.
Oana Pop
4 mars 2022
Excellent service & Great Knowledge
Excellent service, and prompt with any enquiries. Highly recommended company to use! Thank you Robert & Thank you to Jake for your patience and help.
28 februari 2022
Softext have proved reliable and very on the ball
Softext were very helpful when we were looking to move from ACT to ACT Cloud, they have been excellent as we have made the move. Informative and approachable. Martin MD Resin Bonded Ltd
22 februari 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.